COVID-19 Procedures for groups - from August 6, 2020
Covid-19: Travel restrictions and entry requirements
Book with confidence - new tickets issued between July 1 and August 31
COVID-19 - AVIH in connecting flights to be resumed on the 5th of August
Ready to Go - list of routes in operation up to September 30
Passenger contacts on bookings
COVID-19 POLICY AND PROCEDURES - eff 25JUN20
COVID 19 – Rules for voucher issuance
COVID-19 - Travel guidelines for passengers
Agency Help Desk Contact
Need Help?
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Support Topics
What is your question/doubt related to?
Booking
Quoting and preparing a reservation
Baggage
Baggage allowance, restricted and forbidden baggage
Ticketing and EMDs
Issuing, re-issuing and refunds
Special Requests
Meals, medical cases, minors and deportees
Check-in
Ways to check-in, times and travel documents
TAP Miles&Go
Benefits for frequent flyers
TAP Corporate
Benefits for corporate customers
Groups
Flygroups, allotments and charters
TAP new distribution channels
TAP is changing its’ distribution landscape by offering more options to connect directly. Learn more about this by visiting our dedicated website.
Newsletters
11 Jun 2019
TAP's first flight to San Francisco is in the air

18 Apr 2019
The company's first A321LR arrived in Lisbon

01 Apr 2019
Executive Class now available on the shuttle service between Porto and Lisbon

13 Mar 2019
Conakry will be the new TAP destination in Africa

05 Feb 2019
Voluntary refunds through AMADEUS ATC Refund