Procedures for cancelled flights (UN)
See conditions below
Change of route and/or tickets with interline or Code-share flights:
- check conditions with your Agency Help Desk/Sales Representative
TAP Ticket changes (only TP 047 pure flights):
- New travel date:
- For fully unused tickets or partially used tickets
- change of travel date allowed within ticket validity
- Same route - Waive of the change fee (DU tax waive) and no fare difference to be collected:
- Rebook on the same cabin
- Rebook on same RBD or lowest available - change of brand not allowed -
- No new fare calculation applies. Keep the same fare construction on the new ticket.
- Change at no cost, i.e no change fee (DU tax) nor fare difference to be collected.
- Endorsements: SCHED CHNG TP XXX /DDMM
- Associated services EMDs can be used in the new reservation.
- Refunds: check the conditions for refunds due to irregularity HERE.
Attention:
→ We draw your attention to the mandatory rebooking to be made in the same booking class (RBD) as the ticket or in the lowest available class.
→ Any change made after the rebooking due to irregularity will be considered voluntary and as such, the fare rule must be followed.
→ In case of subsequent voluntary changes/re-issues, the class/fare of the original ticket before the reissue due to UN, must always be respected or taken into account.