TAP Agents

On this page, you will find important information about goods that are prohibited and/or subject to restrictions because they can pose a risk to the safety of passengers on board our aircraft.

Some goods can only be transported on an aircraft under specific circumstances. See the IATA website’s “Passenger Corner” for a complete list of forbidden goods, namely table 2.3.A, which should be followed as a reference whenever a passenger needs to carry in the cabin or in the hold, one of the dangerous articles mentioned there. Please note that some requirements may vary depending on the country and airline. Contact us in case of doubt.

All goods transported must be for personal or domestic use only. Goods in commercial quantities must be transported as cargo.

1. Electroshock weapons, ammunition, and explosives

1.1. Electroshock weapons

FORBIDDEN

Electroshock weapons (e.g. tasers and stun guns) containing dangerous components such as explosives, compressed gases, lithium batteries, etc. are forbidden in carry-on luggage or checked luggage.

1.2. Goods containing explosives

FORBIDDEN

Pyrotechnic material and other items containing explosives, e.g. Christmas crackers, firecrackers, rockets, and sparklers are forbidden in carry-on luggage or checked luggage.

1.3. Disabling devices

FORBIDDEN

Disabling devices such as mace, pepper spray, etc. containing an irritant or incapacitating substance are forbidden in carry-on luggage or checked luggage.

1.4. Ammunition

In carry-on luggage: NOT ALLOWED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Can only be transported if securely packaged. Ammunition can only be transported if it respects Div 1.4S (UN 0012 or UN 0014) in quantities not exceeding 5kg gross weight per person. Allowances for more than one passenger must not be combined into one or more packages.

2. Batteries and equipment containing batteries or fuel

2.1. Luggage equipped with lithium batteries (smart bags)

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: NOT ALLOWED;

Requirements:

The transport of smart bags is allowed if the batteries are removable and the bags are within the weight and size limits. Smart bags are allowed as checked luggage if the batteries are removed and transported in the cabin (meeting the spare battery requirements).

2.2. Spare or loose batteries

In carry-on luggage: ALLOWED (approval required for more than 20 batteries);
In checked luggage: NOT ALLOWED;

Requirements:

Articles that have the primary purpose as a power source, e.g. power banks are considered as spare batteries. All batteries, including power banks, must be individually protected to prevent short circuits and their use in flight is prohibited. Each passenger is limited to a maximum of 20 spare batteries. Higher quantities require approval.

2.3. Electronic devices containing lithium batteries with less than 100Wh or 2 grams of lithium

Portable electronic devices containing lithium or lithium-ion cells or batteries, including medical devices such as portable oxygen concentrators (POC, CPAP, BIPAP...) and consumer electronics such as cameras, mobile phones, laptops, and tablets, when carried for personal use.

In carry-on luggage: ALLOWED (approval required for more than 15 batteries);
In checked luggage: ALLOWED (approval required for more than 15 batteries);

Requirements:

The lithium metal content must not exceed two grams, and for lithium-ion batteries, the Watt-hour rating must not exceed 100Wh. Each passenger is limited to a maximum of 15 personal electronic devices. Devices carried in hold luggage must be disconnected and protected from accidental damage/activation.

2.4. Spare or loose lithium batteries between 100 and 160Wh or with 2 to 8 grams of lithium

Lithium batteries (exceeding 100Wh but not exceeding 160Wh per passenger), Portable Medical Electronic Devices (PMED) (with a lithium metal content exceeding two grams but not exceeding eight grams).

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: NOT ALLOWED;

Requirements:

Each passenger may carry no more than two spare batteries. These batteries must be individually protected to prevent short circuits. Batteries exceeding 160Wh or 8 grams of lithium must be transported as cargo.

2.5. E-cigarettes

E-cigarettes, including e-cigars, e-pipes, and other similar vaporizers.

In carry-on luggage: ALLOWED;
In checked luggage: NOT ALLOWED;

Requirements:

Each item must be transported safely, using the necessary preventive measures, in order to avoid unintentional ignition. The items transported will have to remain stowed for the duration of the flight. The use or charge of these devices and/or batteries on board the aircraft is not permitted.

2.6. Electronic devices containing lithium batteries between 100 and 160Wh or with 2 to 8 grams of lithium

Lithium-ion batteries for portable electronic or medical devices (exceeding 100Wh but not exceeding 160Wh), Portable Medical Electronic Devices (PMED) (with a lithium metal content exceeding two grams but not exceeding eight grams).

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Passengers may transport electronic devices containing lithium batteries between 100Wh and 160Wh or between two and eight grams of lithium. Devices carried in hold luggage must be disconnected and protected from accidental damage/activation. Batteries exceeding 160Wh or 8 grams of lithium must be transported as cargo.

2.7. Portable electronic devices containing non-spillable batteries

Electronic devices with non-spillable batteries (up to 12V or 100Wh).

In carry-on luggage: ALLOWED;
In checked luggage: ALLOWED;

Requirements:

Each passenger may carry no more than two spare batteries. The batteries must not exceed 12V or 100Wh.

2.8. Drones

In carry-on luggage: NOT ALLOWED;
In checked luggage: ALLOWED;

Requirements:

The drone can be transported in checked baggage, as long as the lithium batteries are kept in the drone itself, or, should the batteries be removed from the device, they shall be carried in the hand baggage.

2.9. Camping stoves and fuel containers

In carry-on luggage: NOT ALLOWED;
In checked luggage: APPROVAL REQUIRED;
Requirements: Camping stoves and fuel containers that have contained flammable liquid fuel, with an empty fuel tank and/or fuel container, can be transported if all steps have been taken to eliminate any danger.

2.10. Internal combustion or fuel cell engines

FORBIDDEN

Internal combustion or fuel cell engines require the engine not to contain any kind of fuel as a power source and which has been completely emptied, with measures being taken to eliminate any danger.

2.11. Fuel cells

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Fuel cells must be removed and transported in carry-on luggage.

3. Battery-powered wheelchairs and mobility devices with batteries

3.1. Mobility devices with spillable batteries

Battery-powered wheelchairs or other similar mobility devices with spillable batteries

In carry-on luggage: NOT ALLOWED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Battery-powered wheelchairs or other similar mobility devices with spillable batteries may be transported if the wheelchair or mobility device can be charged, stored, fixed, and discharged in a vertical position. The battery may remain installed in the wheelchair. The battery terminals must be protected from short-circuiting, and spillable batteries must be contained in suitable packaging. If the battery is securely fixed to the wheelchair or mobility device, it may remain fixed to the wheelchair with the contacts duly protected.

3.2. Mobility devices with non-spillable batteries

Battery-powered wheelchairs or other similar mobility devices with non-spillable batteries

In carry-on luggage: NOT ALLOWED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Battery-powered wheelchairs or other similar mobility devices with non-spillable batteries may be transported if the wheelchair or mobility device can be charged, stored, fixed, and discharged in a vertical position. The battery may remain installed in the wheelchair. The battery terminals must be protected from shortcircuiting.

3.3. Mobility devices with lithium-ion batteries

Lithium-ion batteries for wheelchairs and other mobility aids.

In checked baggage: Yes
In carry-on baggage: Yes
Carrier’s approval required: Yes

Requirements:

Batteries must be of a type that meets the requirements of each test in the UN Manual of Tests and Criteria, Part III, Section 38.3.
The battery terminals must be protected to prevent short circuits, e.g. by being enclosed within a battery container.
The battery must either:
- be securely attached to the wheelchair or mobility aid and the electrical circuits must be isolated in accordance with the manufacturer’s instructions (e.g. battery disconnected or main switch off); OR
- be removed by the user if the mobility aid does not provide adequate protection for the battery, following the manufacturer’s instructions.

When a battery-powered wheelchair or mobility aid is specifically designed for the battery to be removed for transport, or the mobility aid does not provide adequate protection for the battery, the battery(ies) must be removed in accordance with the manufacturer’s instructions. The removed battery(ies) must not exceed 300 Wh.

Where the battery(ies) is not removed, there is no limit to the Watt-hour (Wh) rating for the installed battery(ies).

A passenger may carry a maximum of one spare battery not exceeding 300 Wh or two spare batteries each not exceeding 160 Wh.

All removed and spare batteries must be protected from damage (e.g. by placing each battery in a protective pouch) and must only be carried in the passenger cabin.

The wheelchair or mobility aid can then be transported as checked baggage.

3.4. Personal motorized vehicles

FORBIDDEN

For safety reasons self-balancing motorized vehicles, such as hoverboards, mini-Segways, and wheeled balancing apparatus may not be transported. However, these devices may be transported - with or without batteries - as cargo.

4. Compressed gas cartridges, cylinders, and aerosols

4.1. Non-flammable, non-toxic aerosol

In carry-on luggage: NOT ALLOWED;
In checked luggage: ALLOWED;

Requirements:

The total net quantity of non-radioactive medicinal or toiletry articles and non-flammable, non-toxic aerosols must not exceed two kilograms or 2 litres, and the net quantity of every single article must not exceed 0.5 kilograms or 0.5 litres. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents. Non-flammable aerosols, with no subsidiary hazard, for sporting or home use.

4.2. Gas cartridges, small, non-flammable

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Up to 2 small cartridges fitted into a self-inflating personal safety device, intended to be used by a person, such as a life jacket or vest. Not more than 2 devices per passenger and up to 2 spare small cartridges per device, not more than 4 cartridges up to 50ml water capacity for other devices. Requires carrier authorization

4.3. Gas cartridges in various sporting items

FORBIDDEN

The transport of sporting items is allowed only if no gas cartridge is installed.

4.4. Avalanche rescue backpack

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

1 per person containing cartridges of compressed gas. The backpack must be packed in a manner that it cannot be accidentally activated. The airbags in the backpack must be fitted with pressure relief valves.

4.5. Hair curlers containing hydrocarbon gas

Hair curlers containing hydrocarbon gas

In carry-on luggage: ALLOWED;
In checked luggage: ALLOWED;

Requirements:

Up to one set of hair curlers per passenger, must not be used on board the aircraft at any time. The safety cover must be securely fitted. Gas refills for such curlers may not be transported.

4.6. Gas cylinders for prosthetics

Gas cylinders, small, non-flammable, non-toxic worn for the operation of mechanical limbs.

In carry-on luggage: ALLOWED
In checked luggage: ALLOWED

Requirements:

Gas cylinders, small, non-flammable, non-toxic worn for the operation of mechanical limbs may be transported. Spare cylinders of a similar size if required to ensure an adequate supply for the duration of the journey.

5. Scientific, professional and personal

5.1. Medicinal or toiletry articles (non-radioactive)

Non-radioactive medicinal or toiletry articles (including aerosols) such as hairsprays, perfumes, colognes and medicines containing alcohol.

In carry-on luggage: ALLOWED;
In checked luggage: ALLOWED;

Requirements:

The total net quantity of non-radioactive medicinal or toiletry articles and non-flammable, non-toxic aerosols must not exceed two kilograms or two litres, and the net quantity of every single article must not exceed 0.5 kilograms or 0.5 litres. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents.

5.2. Heat-producing articles

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Articles that produce heat or battery-powered equipment capable of producing extreme heat that may cause a fire when activated (such as underwater torches and soldering irons) may be transported if the heat-producing battery component is packaged separately to prevent activation during transportation. Any battery removed must be protected from causing a short circuit.

5.3. Alcoholic beverages

Up to 24% alcohol

In carry-on luggage: ALLOWED⁽¹⁾ when permitted by the local authorities;
1) when purchased outside the airport, they must comply with the limits on the carrying of liquids on board.
2) when purchased in the duty-free shops (airside of the airport), the quantity must comply with the import regulations of the final destination country.
In checked luggage: ALLOWED;

Requirements:

transportation of alcoholic beverages with up to 24% alcohol by volume is permitted. The total net quantity per person is five litres (if the final destination import law only allows lower quantities, this rule will be applied). All beverages must be properly packed in their own packaging in order to prevent breaking; they must be transported in their original packaging (factory sealed). TAP Air Portugal is not responsible for the breaking of containers or the spilling of alcoholic beverages.

Transportation of handcrafted drinks is not permitted.

Alcoholic beverages transported as hand luggage cannot be consumed on board.

From 24% to 70% alcohol content

In carry-on luggage: ALLOWED⁽¹⁾;
1) when purchased outside the airport, they must comply with the limits on the carrying of liquids on board.
2) when purchased in the duty-free shops (airside of the airport), the quantity must comply with the import regulations of the final destination country.
In checked luggage: ALLOWED;

Requirements:

The transportation of beverages containing more than 24% but not more than 70% alcohol by volume is allowed. The total net quantity per person is five litres (if the final destination import law only allows lower quantities, this rule will be applied). All beverages must be properly packed in their own packaging in order to prevent breaking; they must be transported in their original packaging (factory sealed). TAP Air Portugal is not responsible for the breaking of containers or the spilling of alcoholic beverages.

More than 70% of alcohol content

FORBIDDEN

Note: package shall be charged as extra baggage if weight/measures fall outside the permitted baggage allowance of the purchased fare.

5.4. Permeation devices

FORBIDDEN

For safety reasons, permeation devices may not be transported as luggage. They can only be transported as cargo.

5.5. Insulated packaging containing liquid nitrogen/incorporated refrigerated nitrogen

Insulated packaging containing refrigerated liquid nitrogen

In carry-on luggage: ALLOWED;
In checked luggage: ALLOWED;

Requirements:

The transportation of insulated packaging containing refrigerated liquid nitrogen (dry shipper), fully absorbed in a porous material containing only non-dangerous goods is allowed.

5.6. Chemical agent monitoring equipment

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

The transport of chemical agent monitoring equipment is allowed when carried by duly authorized persons with a detailed declaration of the article being transported.

5.7. Skydiving equipment

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Skydiving equipment may only be transported if the automatic activation system is deactivated. Any batteries must be disconnected and the contacts isolated.

5.8. Fertilisers, insecticides, paint, oxidising substances

FORBIDDEN

For safety reasons, fertilizers, insecticides, paint, and oxidizing substances may not be transported.

5.9 Matches and small lighters

FORBIDDEN

Lighters and lighter refills are not allowed in carry-on luggage or checked luggage. “Strike anywhere” matches, “Blue flame” or cigar lighters are forbidden. However, each passenger may carry a box of matches or a small lighter that does not contain non-absorbed liquid fuel, other than liquefied gas, intended for personal use by an individual when carried on the person. Lighters and lighter refills are not allowed in carry-on luggage or checked luggage.

5.10. Dry ice

Dry ice (solid carbon dioxide) when used to pack perishable goods or goods considered to be dangerous.

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: APPROVAL REQUIRED;

Requirements:

Dry ice may be transported in quantities not exceeding 2.5 kilograms per person provided the luggage (package) permits the release of carbon dioxide. Checked luggage must be marked “dry ice” or “carbon dioxide, solid” and with the net weight of dry ice or an indication that there is 2.5 kilograms or less dry ice.

5.11. Light bulbs

In carry-on luggage: ALLOWED;
In checked luggage: ALLOWED;

Requirements:

They must be in their original packaging and for domestic use.

5.12. Security bags

FORBIDDEN

For safety reasons the transport of security-type attaché cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material is forbidden.

5.13. Magnetic materials

Magnetic materials that do not move a compass more than two degrees.

In carry-on luggage: ALLOWED;
In checked luggage: ALLOWED;

Requirements:

To confirm the material’s eligibility, place it on the floor and pass a compass over it at a height of two meters from the package to see if there is more than two-degree movement. Magnetic materials that cause movement of more than two degrees cannot be transported.

6. Medical items

6.1. Oxygen or air, gaseous, cylinders required for medical use

In carry-on luggage: APPROVAL REQUIRED
In checked luggage: APPROVAL REQUIRED

Conditions:

Personal oxygen or air, gaseous, cylinders for medical use during the flight are only allowed if TAP Air Portugal is unable to provide the required flow rate on board. To take these items on board, medical information is required.
For oxygen cylinders required for use at the destination, the operating airline's approval is mandatory.

In both situations:

The cylinder must not exceed 5 kg gross weight and 200 bar maximum pressure.
The cylinder must be transported in a manufacturer-approved outer package that protects the outlet valve.

Notes:

Liquid oxygen systems and personal oxygen canisters are forbidden for transport.
In flights from/to/via the USA, personal compressed oxygen products are forbidden.
Operating Airline restrictions may apply for Oxygen transportation. Please get in touch with the Agencies Helpdesk to find out about the specific conditions of the flight in question.

6.2. Non-infectious specimens transported in flammable liquids

FORBIDDEN

For safety reasons, the transport of non-infectious specimens in flammable liquids as luggage is forbidden. However, these articles may be transported as cargo.

6.3. Radioisotopic cardiac pacemakers

FORBIDDEN

The transport of radioisotopic cardiac pacemakers or other medical devices, including those powered by lithium batteries may not be transported in carry-on luggage or checked luggage. Except when implanted into a passenger.

6.4. Thermometers or barometers containing mercury

In carry-on luggage: APPROVAL REQUIRED;
In checked luggage: NOT ALLOWED;

Requirements:

Thermometers or barometers containing mercury may be carried by a representative of a government weather bureau or similar official agency. The articles must be contained in a protective case with a sealed coating or in a leakproof bag made of a mercury-resistant material that will prevent the mercury within the packaging from spilling, regardless of its position.

6.5. Medical or clinical thermometer

In carry-on luggage: NOT ALLOWED;
In checked luggage: ALLOWED;

Requirements:

One medical or clinical thermometer containing mercury may be transported per passenger for personal use. The article must be transported in its protective case.

Full list of prohibited items in the cabin and hold

Cabin Baggage

Guns, firearms and other devices that discharge projectiles - devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:
- firearms of all types, such as pistols, revolvers, rifles, shotguns;
- toy guns, replicas and imitation firearms capable of being mistaken for real weapons;
- component parts of firearms, excluding telescopic sights;
- compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns;
- signal flare pistols and starter pistols;
- bows, cross bows and arrows;
- harpoon guns and spear guns;
- slingshots and catapults.
Stunning devices - devices designed specifically to stun or immobilise, including:
- devices for shocking, such as stun guns, tasers and stun batons;
- animal stunners and animal killers;
- disabling and incapacitating chemicals, gases and sprays, such as mace, pepper sprays, capsicum sprays, tear gas, acid sprays and animal repellent sprays.
Objects with a sharp point or sharp edge - objects with a sharp point or sharp edge capable of being used to cause serious injury, including:
- items designed for chopping, such as axes, hatchets and cleavers;
- ice axes and ice picks, — razor blades, — box cutters;
- knives with blades of more than 6 cm;
- scissors with blades of more than 6 cm as measured from the fulcrum;
- martial arts equipment with a sharp point or sharp edge;
- swords and sabres.
Workmen's tools - tools capable of being used either to cause serious injury or to threaten the safety of aircraft, including:
- crowbars;
- drills and drill bits, including cordless portable power drills;
- tools with a blade or a shaft of more than 6 cm capable of use as a weapon, such as screwdrivers and chisels;
- saws, including cordless portable power saws;
- blowtorches, — bolt guns and nail guns.
Blunt instruments - objects capable of being used to cause serious injury when used to hit, including:
- baseball and softball bats;
- clubs and batons, such as billy clubs, blackjacks and night sticks;
- martial arts equipment.
Explosives and incendiary substances and devices - explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:
- ammunition;
- blasting caps;
- detonators and fuses;
- replica or imitation explosive devices;
- mines, grenades and other explosive military stores;
- fireworks and other pyrotechnics;
- smoke-generating canisters and smoke-generating cartridges;
- dynamite, gunpowder and plastic explosives.

Hold Baggage

Explosives and incendiary substances and devices - explosives and incendiary substances and devices capable of being used to cause serious injury or to pose a threat to the safety of aircraft, including:
- ammunition;
- blasting caps;
- detonators and fuses;
- mines, grenades and other explosive military stores;
- fireworks and other pyrotechnics;
- smoke-generating canisters and smoke-generating cartridges;
- dynamite, gunpowder and plastic explosives.

Important notes:

Watt-Hours (Wh) can be calculated by multiplying the voltage (V) by the Ampere-hour (Ah). E.g. 12V x 5Ah = 60WH [V x mAh / 1000].

A request for authorization with the battery description must be sent to the airline at least 72 hours before departure:

The following information is required:

a) Type of battery (e.g.: metal, alloy, ion, poly, etc…);

b) Lithium weight (e.g. 2g);

c) Watt-hours (Wh);

d) Number of replacement batteries;

e) Equipment description;

f) Type of container/packaging

You may send us a picture of the batteries with a visible and readable description label.

Powder substances with a weight equal to or greater than 350 grams may not be carried in the aircraft cabin. This prohibition does not apply to articles with a medical prescription, powdered milk formula, human ashes or containers with powdered products acquired in the Duty-Free area when carried in duly sealed Secure Tamper-Evident Bag.

Flights to the United States of America may be subject to additional screening of carry-on luggage and a detailed footwear inspection of all electrical and electronic devices transported. Please note that it is completely forbidden to carry lighters into the United States, either in carry-on luggage or checked luggage.

15-inch MacBook Pro Battery Recall Program
Apple has identified a battery fault in a number of older generation MacBook Pro (Retina, 15-inch) models; which may pose an overheating/fire risk. As a result, they are recalling affected devices to allow for a battery replacement.
The affected devices were sold primarily between September 2015 and February 2017 and are linked only to certain serial numbers. To ascertain whether a device is impacted the following link should be used: https://support.apple.com/en-gb/15-inch-macbook-pro-battery-recall.
If confirmed as an affected device, Apple has stated it should not be used and that owners should contact them for a free battery replacement.
Given that passengers´ safety is our top priority, affected devices should not be checked in to hold luggage, plugged in or used on board our aircraft.

⁽¹⁾Liquids as carry-on baggage^(*) are accepted in individual containers with a capacity not greater than 100 millilitres or equivalent (100g/3 oz). The total capacity must not exceed one litre, i.e 10 x 100ml or equivalent, per passenger. The containers must be placed in a resealable transparent plastic bag measuring 19 x 20 centimetres. The items must fit in the bag, allowing visualization and identification of their content.

The following are meant to be understood as liquids, aerosols, and gels (LAGs):

Paste
Lotions
Liquids / solid mixtures
Contents of pressurized containers

Examples: toothpaste, hair gel, water and other drinks, soups, syrups, perfume, shaving foam, alcohol-based hand sanitizer, and other items of similar consistency.

Exceptions:

Liquids required for consumption during flights and stay at the destination, intended for medical purposes and with a medical prescription and proof of authenticity;
Liquids required during the entire journey, intended to meet special dietary needs subject to a medical certificate
Baby food

When requested, the passenger must provide or prove the authenticity of the liquid by gustatory or epidermal evidence.

^(*)Liquids purchased at duty-free:

European Union Regulation (EU) No. 246/2013 of 19 March 2013, in effect from 31 January 2014, informs that liquids purchased at Duty-Free shops in any airport, or air carrier, may be carried as hand luggage when accessing or travelling through European airspace.

They must be sealed in their own sealed purchase bags, displaying the inside of the bag as proof of purchase.
These safety bags cannot be opened prior to arrival at the destination unless requested by a security officer for verification.
In the case of connecting flight, the security officer must be alerted so that liquids purchased in duty-free be sealed again in a new bag.

Download the leaflet about how to prepare liquids for security control and hand it over to your customers.

Medication Restrictions:

There are some transport restrictions only for liquid medicines, or of similar consistency. Passengers should have with them a medical prescription or certificate/statement, preferably in English, confirming their need.

Given that many of the passengers have chronic illnesses, or need to take medicine for long periods of time, the certificate may have a validity term, or in its absence, it will be valid for a period of two years from the date of emission.

Solid medicines, such as tablets and pills, have no restrictions nor require any medical prescription or proof.

Injectable drugs - transport of insulin, needles, syringes, and injection pens:

No special declaration is required for this purpose. However, the passenger is advised to provide accompanying documents, such as a medical statement or any other appropriate document, stating the need for the medicine during the journey, in order to facilitate and make the security check quicker.

You should inform TAP that the passenger carries these medications, so that information is included in the booking for the check-in (e.g. if the passenger is travelling with injectable medicines for diabetes). Syringes will have to be delivered to the crew when boarding, being returned when disembarking.

In case clarification or additional information is required you should contact ANAC (Portuguese Civil Aviation Authority) through the following contacts:

Email via Website: Autoridade Nacional da Aviação Civil

Phone Number: +351 21 284 22 26