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UMNR - Unaccompanied Minors
Updated on 27 Jun 2024

Learn about the conditions for children travelling alone on board TAP and check which solution is best for your client.

SERVICE ACCEPTANCE CONDITIONS

General definitions

Accepting the transportation of unaccompanied minors - UMNR - onboard TAP flights depends on the child's age.

Children

                

     

  Unaccompanied or travelling in a different cabin to the companion  

  Travelling with a young person aged 12 or over and under 16  

  Travelling with a young adult aged 16 or over and under 18  

  Under 2 years old      

  Not permitted.  

  Not permitted.  

  Not permitted.  

  From 2 and under 5 years old  

  Not permitted.  

  Both must be considered unaccompanied minors.  

  Only considered unaccompanied minors if their guardians request it.  

  From 5 and under 12 years old  

  Mandatorily considered an unaccompanied minor.      

  The child is mandatorily considered an unaccompanied minor. The accompanying minor may or may not be considered an unaccompanied minor.      

  Only considered unaccompanied minors if their guardians request it.  

Young adult

From 12 and under 18 years old    

Only considered unaccompanied minors if their guardians request it.

Only considered unaccompanied minors if their guardians request it.

Only considered unaccompanied minors if their guardians request it.

 

Please note the following acceptance conditions for travelling with minors:

  • Minors not yet 2 years old must travel accompanied by an adult who is at least 18 years old and can take care of the baby throughout the journey, including check-in and customs formalities. Find out more about travelling with babies.
  • On the day of travel, for each unaccompanied minor boarding the flight, it is mandatory to present three printed and completed copies of the UMNR travel authorisation form (PDF, PT/EN), completed and signed by the relative, legal guardian or authorised representative accompanying the minor.
  • Children between the ages of 5 and 11 travelling with a passenger at least 16 years old are not considered "unaccompanied minors", provided that they are declared capable of being accompanied for the entire journey, including acceptance, check-in and airport formalities. 
  • It is mandatory to inform the name and contact details (telephone and address) of the people who will take and collect the minor from the airport with OSI in the booking.
  • The transportation of unaccompanied minors is only permitted on flights operated by TP/NI/WI.
  • Connections with other carriers are not permitted.
  • Bookings for unaccompanied minors are accepted for transfers in Porto and Lisbon, on TAP flights without connections to other airlines, as long as there is no overnight stay on the transfer stopover (LIS/OPO) and the connection time is a maximum of 6 hours.
  • Stopovers/night stops are not permitted.
  •  Journeys from Morocco to Canada are excluded. It is not possible to book UMNR services on this route.
  • Travel arrangements, including taking the minor to/from the airports of origin/destination, are made by the parents/legal guardians or their authorised representative.
  • The transportation of unaccompanied minors is subject to availability, with a limit of 11 UMNR in the "Y" class and 2 UMNR in the "C" class. We advise you to book as early as possible to ensure the service is available,

 

          FLIGHT CONNECTIONS            ACCEPTANCE CONDITIONS
TAP / TAP

TAP/TAP  Stopover/ overnight stops are not permitted.

TAP / OTHER AIRLINES

Connections with other airlines are not permitted

OTHER AIRLINES / TAP

Not permitted/not applicable.

INTERLINE

Not permitted/not applicable.

 

 

IMPORTANT ADDITIONAL INFORMATION

Baggage for unaccompanied minors

In the same way as adults, unaccompanied minors are entitled to take one personal item and between one and two pieces of hand luggage, depending on the class you are flying in and the destination of the flight. In addition, they can take free or paid hold baggage, depending on the fare and destination.

  • Hand luggage and personal items: Hand luggage must not exceed 10kg and a maximum of 55x40x20cm. Find out HERE what can be considered a personal item and the precautions your child should take at the Security Check.
     
  • Hold baggage: The maximum weight of hold baggage varies depending on the Class you are travelling in - 23kg for Economy and 32kg for Business - and cannot exceed a maximum size of 158cm. Find out more HERE.

 

Booking and Seats

  • The unaccompanied minors service (UMNR) does not cover journeys with a night stop on connecting flights on the minor's itinerary or online check-in.
  • The booking must be considered confirmed and the ticket issued only once the service has been confirmed. Bookings on a waiting list are not accepted. 
  • Booking a specific seat for UMNR is compulsory, however, the seat will be allocated automatically and free of charge at the time of booking, for designated rows in the standard zone. If you want to book a specific seat (at the window, for example), you can do so in the designated rows. 
  • It is mandatory to inform TAP of the names and contact details (telephone, address) of the people who will be taking and picking up the child at the airport by entering the OSI entry on the booking.

 

Important information

Minors travelling in a different cabin from the adult travelling with them will be considered UMNR. 

Bookings for unaccompanied minors are accepted for transfers in Porto and Lisbon, on TAP flights without connections to other companies, provided there is no overnight stay on the transfer stopover (LIS/OPO) and the connection time is a maximum of 6 hours.

 

At the airport

The minor must arrive at the airport in plenty of time to check in, check luggage if necessary and pass through security.

If the minor does not need UMNR assistance, they can be accompanied by their parents or guardians until they are no longer able to go any further.

On the day of the trip, for each unaccompanied minor boarding the flight, it is mandatory to present three copies of the UMNR travel authorisation form (PDF, PT/EN), printed out, filled in and signed by the relative, legal guardian or authorised representative accompanying the minor.

 

The person accompanying the minor to the airport, on departure/transfer/arrival - is responsible for: 

  • Handing in and picking up the UMNR from TAP staff 
  • Handing in the completed UMNR form and EMD receipt
  • Providing identification corresponding to the name on the UMNR booking form
  • Remain at the airport until the flight is airborne
  • Be reachable by phone at all times while the child is in TAP's care

TAP provides a companion for children travelling alone if you want the child to be accompanied. The service works as follows: 

  • Minors are accompanied from check-in until they are handed over to their guardian at the destination airport, including assistance in transit in the case of transfers.
  • When travelling outside the country, the child must have a legally certified exit permit issued by the person with parental responsibility. For more details, see the Foreigners and Borders Service website.
  • Book the service in your GDS according to the entries below and indicate in OSI the name and contact details (telephone and address) of the people taking the child to and picking him/her up from the airport.
  • On the day of the flight, the guardian/carer must go to the special assistance check-in desk to have the child taken care of by the person responsible.
  • On arrival at the destination, the child will remain accompanied until they are handed over to the person responsible for receiving them. 

 

Meals and entertainment

On board TAP flights there are special meals for children and entertainment to keep them entertained during the journey.

 

Meals

On Medium Haul Economy Class flights, only the On Board Sales Service is available and payment must be made by credit or debit card, cash payments are not accepted.  On long-haul Economy Class or Business Class flights, the meal is included in the ticket. Find out more about meals on board.

TAP also offers special meals for babies and children, but you will need to request this when booking. See all the meal options.

 

Entertainment and experience

To keep the little ones entertained, onboard our aircraft we have animated films, series and a music channel dedicated to the little ones. There will be so much entertainment that they won't notice the time passing. Find out more about in-flight entertainment.

But the fun doesn't stop there! On intercontinental flights there are gifts for children and, at the end of any journey, the little ones are entitled to a flight baptism diploma.

 

 APPLICABLE FEES

When booking a ticket for an unaccompanied minor, the following fees will be charged per unaccompanied minor - from 5 to 11 years old, or from 12 to 17 years old if the parents or guardians wish them to be considered as such - and per one-way journey (one way or return flight).

(updated 29MAR22)

                   Direct Flight With Connetcting Flight

Voos domésticos

65 EUR / 77 USD / 92 CAD

Flights Between:

Europe /Morocco /Tunisia /Israel and ACC-TMS/vv

90 EUR / 112 USD / 142 CAD

100 EUR / 124 USD / 157 CAD

Intercontinental flights

(except to/from Dominican Republic)

130 EUR / 165 USD / 195 CAD

150 EUR / 185 USD / 235 CAD

Flights to/from Dominican Republic

155 EUR / 191 USD / 242 CAD

185 EUR / 228 USD / 289 CAD

Rates in other currencies shall be converted at the BBR - Bank Buying Rate. 

Service  charges apply as follows:

  • Per One Way; (example: PAROPO - 90 EUR | PARLISOPO - 100 EUR )
  • Per UMNR Unaccompanied Minor; (example: in the case of siblings travelling together as UMNR, the fee should be charged per pax)

An EMD-A must be issued for UMNR. Please note that this EMD is non-refundable. However, if necessary, it can be used on another flight. 

 

GDS ENTRIES
 
 

Amadeus
SR CHLD-13SEP10/P1
SR UMNR-07YEARS

Galileo
SI.P1S1/CHLD*13SEP10/P1
SI.P1S1/UMNR*UM07

Sabre
3CHLD1/13SEP10-1.1
3UMNR1/UM07-1.1

 

Legislation for unaccompanied minors

Specific regulations apply to children entering or leaving their countries who are travelling unaccompanied or who are accompanied by only one parent or legal guardian, or by someone who is neither. Minors in these situations need certified authorization from their parents or legal guardians to leave their countries. Before booking and issuing a ticket for a minor, make sure all the legal requirements for travel are met.

Foreign minors born in Portugal

These minors have the same resident status as that granted to either of their parents.

In order to apply for a residence permit, either parent must submit the application within six months following registration of the child’s birth.

 Minors entering Portugal
 
Foreigners aged under 18 years must present a written travel authorisation in order to enter Portugal. 

Foreign unaccompanied minors only have permission to enter the country if they present this document duly validated or if a legal representative is waiting for them in Portugal.
 
Minors leaving Portugal

 Minors leaving Portugal not accompanied by a parent or legal guardian must present at border control a legally certified authorisation from their parents or legal guardians. 

For further details check the website of the Portuguese border authorities - SEF - Serviço de Estrangeiros e Fronteiras -

 
Minors with Brazilian nationality or dual nationality
 

Underage passengers with Brazilian or dual nationality who are traveling unaccompanied by one or both parents, when departing from Brazil.

TAP Air Portugal would like to inform its Customers that the documentation to be produced by these passengers must comply with the requirements of the National Council of Justice (Conselho Nacional de Justiça - CNJ). 

Brazilian children and/or adolescents residing abroad, whether they have another nationality or not, and who are visiting the country unaccompanied by one or both parents, must hold a valid travel authorization issued in Brazil (Resolution No. 131 of the CNJ, issued on 05/26/2011) to return abroad. This authorization may take various forms:

  • International Travel Authorization Form (Formulário de Autorização Internacional de Viagem), two original physical copies, signed with a notary's stamp proving their authenticity or similarity (if obtained at a notary's office abroad, the document must include the HAGUE apostille); 
  • Electronic International Travel Authorization (Autorização Eletrônica de Viagem Internacional - AEV; e-notariado.org.br); 
  • Explicit authorization on the Brazilian passport (please note that if the passport is expired, the authorization will not be valid);
  • Judicial Travel Authorization (Autorização Judicial de Viagem), issued by a Brazilian judge (judicial process, requires a longer period);
  • Travel Authorization issued by the Brazilian Consulate.

Authorization is not required if the minor presents a Certificate of Residence Abroad issued less than two years ago by a Brazilian consular office, provided that the minor is accompanied by one of the parents. No other proof of residence will be accepted unless it is issued by the Brazilian Consulate.

For passengers living in Portugal: the Citizen Card is not accepted as proof of residence. 

Minors with Italian nationality

Children under 14 years of age with an Italian passport cannot travel to and from Italy alone. 

If they are accompanied by someone other than their parents or legal guardian, they must have their own passport and the form "Dichiarazione di Accompagno (PDF, IT, 0.4MB)" duly filled out. 

This document must be signed by both parents (or legal guardians) in the presence of a police officer.
This document can be obtained at a local police station (Questura), but never at the airport police department. 
If living abroad, they must apply for it at an Italian embassy or consulate.

 
Minors with Spanish nationality
 
From September 1, 2019, new conditions for trips for unaccompanied minors enter into force.

Unaccompanied minors wishing to travel outside Spanish territory, in addition to having to present their DNI and Passport (the latter for trips outside the Schengen area), must be accompanied by the duly completed "Travel Authorization for Unaccompanied Minors", signed by both parents (or legal guardian).
This authorization must be recognized in the following facilities: National Police, Guardia Civil, Autonomous Communities Police, Notaries, and Alcaldías.

For more information, visit the Ministerio del Interior page here.
 
Minors with French nationality
 
Since January 15, 2017, a new regulation for minors of French nationality travelling outside of France has come into force.

This regulation requires minors (under 18) travelling unaccompanied to present an "autorisation de sortie de territoire" (authorization to leave the country) at the borders of France.

The original authorization must be presented along with the minor's identity document, as well as a copy of the identity document of the parent or guardian who signed the form.
This obligation is based on the French Decree: décret n° 2016-1483 du 2 novembre 2016
 
 

 

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