Need Help?
Babies and Children on board
Updated on 16 May 2022

We pay special attention to our most demanding passengers! In order to make the trip easier for the little ones, here are all the services we offer to make their trip even more unforgettable:

  • Access to priority boarding and reduced mobility assistance service, if necessary
  • Automatic, free, joint allocation of seats for adults and children on the same reservation, regardless of the chosen fare and whenever available;
  • Allowance for pram transportation to the boarding gate;
  • Cradles available for babies up to 1 year old, or weighing less than 11kgs, on long-haul flights;
  • Special meals for children and infants on long-haul flights;
  • Onboard gifts for children and baby kits on intercontinental flights;
  • Dedicated entertainment content;
  • Unaccompanied minor assistance service.

 

INF - BABY under 2 years of age

Each Adult passenger may accompany:

  • One Baby not occupying a seat OR
  • One infant and one child (infant not occupying a seat and child occupying a seat)

Infants up to 2 years of age do not occupy a seat and are seated on the lap of an adult.

There is one INFT quota per flight due to the limited availability of lifejackets on board. The SSR INFT must show HK status before any ticket is issued.

Always check the SSR INFT status 
If it has a UC status, rebook the passengers to another flight!

Baby can occupy a seat provided a child fare is issued (or adult fare if no child discount is available):

  • In this case, the use of a car seat1 is mandatory and the carriage of this must be reported to TAP.
  • The Help Desk will insert information SSR for check-in in order to identify that the seat booked is for the use of a car seat.
  • Car seat transportation is not considered extra baggage and is free of charge.

1Check the car seat information tab on this page.

The travel of newborns is not recommended, in their first seven days of life. In emergency situations, please contact us so that the situation can be evaluated by our medical services.

 

Meals and Hand Baggage 

TAP offers special meals for babies and children, although this must be requested at the time of booking.

When travelling with an infant on any TAP product, items that are indispensable for the duration of the flight may be taken as hand luggage. Adult passengers can take all necessary food with them, in quantities appropriate for the duration of the journey, except for water, which may be requested on board and heated by the flight crew. When going through security at the airport, you may be asked to taste the food (soup, yoghurt, fruit jar) that you are carrying. 

Find out more on the page Prohibited and/or restricted items.

When a baby occupies a seat using a car seat, the car seat is considered hand luggage and its transport is free of charge.

 

Hold Baggage

The hold baggage allowance for infants (under 2 years of age) is one piece of 10 kg and the sum of the 3 dimensions must not exceed 115 cm / 45in (if travelling with one of these products: tap|basic, tap|classic, tap|plus, tap|executive or tap|top executive), plus a fully folding pram, car seat or basket.

If travelling with the tap|discount product, only one fully folding pram, car seat or basket is allowed.

Should two items be transported in the hold, or if the PNR has no children, then the CHDS service must be charged, by issuing an EMD-A (non-refundable). The maximum weight allowed per piece of luggage in the hold will always be 32Kg.

Route Amount

Domestic Flights in Mainland Portugal and Islands, Europe

(incl MA,TN) Israel and ACC-TMS/vv

EUR 50 / USD 64 / CAD 80

Intercontinental Flights (except from/to Dominican Republic)

EUR 100 / USD 124 / CAD 157
Flights from/to Dominican Republic EUR 120 / USD 150 / CAD 180

Find out more on the page Baggage - Authorised baggage allowance and extra baggage

 

 

BSCT - Cot on Board

For babies who do not exceed 11Kg and are less than 12 months old, a Cot on Board may be requested:

  • Cots are only available on long-haul flights (except A330neo Business Class) and in Business Class on some medium-haul aircraft operated by TAP;
  • the number of seats available for cots depends on the type of aircraft and if available. This information is immediate and confirmed at the time of booking;
  • the dimensions of the cot are 75 cm / 29 in long by 34 cm / 13 in wide and 22.4 cm / 8.8 in high;
  • the baby must always fit comfortably in the cot;
  • it may not be used for landing/take-off and during periods of turbulence.

 

Babies turning 2 years after the start of the trip:

Due to the impossibility of combining ½ INF fare with ½ CHD fare for automatic issue, TAP informs that INFs completing 2 years after the start of the journey will be subject to the application of CHD fare for the entire journey. 

Alternatively, as TAP's public fare is constructed by OWs, 2 tickets can always be issued.

The TAP system alerts through an SSR whenever, in a PNR with INF, this age change occurs:

WARNING: CHECK OSI/SSR STATUS CODE                                             
WARNING - INFANT AGE MAY EXCEED FOR SOME SEGMENTS   

CHD - CHILD over 2 years old and under 12 years old

Each Adult passenger may accompany:

  • One Baby not occupying a seat OR
  • One infant and one child (infant not occupying a seat and child occupying a seat) 
     
  • Up to 5 years of age may travel in a car seat1
  • Minors between the ages of 5 and 11 may travel without an adult, as long as the procedures for Unaccompanied Minors - UMNR is followed.

1Check the car seat information tab on this page.

Hand and Hold Baggage

The hold and hand baggage allowance for children (aged 2-11 years) is the same as for an adult.

If the passenger is travelling with a child between 2 and 5 years old, they may also carry a fully collapsible pram or baby seat free of charge, as long as it is used onboard.

Should two items be transported in the hold, or if the PNR has no children, then the CHDS service must be charged, by issuing an EMD-A (non-refundable). The maximum weight allowed per piece of luggage in the hold will always be 32Kg.

Route Amount

Domestic Flights in Mainland Portugal and Islands, Europe

(incl MA, TN) Israel and ACC-TMS/vv

EUR 50 / USD 64 / CAD 80

Intercontinental Flights (except from/to Dominican Republic)

EUR 100 / USD 124 / CAD 157
Flights from/to Dominican Republic EUR 120 / USD 150 / CAD 180

Find out more on the page Baggage - Authorised baggage allowance and extra baggage

 

Children turning 12 years old after the beginning of the journey:

Due to the impossibility of combining ½ CHD fare with ½ ADT fare, for automatic issue, TAP informs that children turning 12 years old after the start of the journey will be subject to the application of adult fare for the entire journey.

Alternatively, as TAP public fares are constructed by OWs, two tickets can always be issued, one CHD ticket for the outward journey and another ADT ticket for the return journey, once the child has turned 12 years old.

CAR SEATS

Whenever an INF occupies a seat, a car seat must be authorised for transportation. 

The transportation of a CHD (between 2 and 5 years old) that needs to travel in a car seat must also be reported to the Helpdesk for the necessary approvals. 

A manual seat reservation process is required due to the necessary analysis of eligible seats for this type of equipment. In the case of infants, booking is free of charge on any fare, both for the infant's seat and for those accompanying them (provided they are in the same PNR); in the case of children between 2 and 5 years, the payment will be according to the fare issued. 

When used during the flight, the car seat is transported free of charge. The car seat must be certified by a country's competent authorities for use in air transport, for example: 

  • UN standard ECE R44/03 or R44/04 or newer series
  • FAA (US) FMVSS 213
  • Canada CMVSS 213/213.1
  • Germany TÜV: TÜV/958-01/2001. FAA, ECE R44.04 OR R44.03.

The seat base of the car seat must not exceed 40x40 cm (15.7x15.7 in).

A separate seat and base are not permitted and the chair must have seat belts that pass through the shoulders

 

 

FAMILY SEATING

Whenever there are adults and children in the same PNR, TAP has an automatic system that allocates seats together free of charge to all passengers, regardless of the fare product purchased.

However, any voluntary action to change these seats will be subject to the conditions of the fare purchased (i.e. if, for example, the seats automatically allocated to a DISCOUNT are changed and other seats are chosen, these will be subject to payment).

The automatism works with the following conditions:

  • Only for individual PNRs and not for Groups (RBD G);
  • Applicable only on economy cabin bookings;
  • Only on flights operated by TP (numbers TP001 to TP3999);
    • Not applicable to code-share flights, i.e. that are operated by TAP with a partner airline numbering (TP Operating) or operated by a partner airline with a TAP numbering (TP Marketing).
  • only on bookings where adults and children are booked together;
  • It only works if tickets for TP flights have already been issued (or TST created in the case of the Amadeus system);
  • It does not operate in segments where seats have already been reserved by the passenger or agent;
  • Assigns seats in the standard area and from back to front (excluding the last 4 rows)
    • It first tries to seat all passengers side by side and at least 2 seats together (1ADT+1CHD). If unsuccessful, he/she will move some passengers to the front row, seating them adjacent to those he/she managed to seat in the previous row;

Should there be an equipment change and seats are changed or cancelled involuntarily, the automatism will act again on the reservation but closer to the travel date (exempting and rebooking seats together for the family). If there is any voluntary change or cancellation, it means that it was at the passenger's request and the automatism will not act again on that reservation. 

IMPORTANT NOTES:

For safety reasons, on flights operated by TAP, an adult passenger travelling alone may only travel with one infant.

On flights operated by TAP, if the passenger is travelling with one infant and two children, one of the children must be UMNR (so that there is assistance for the second child and provided it meets the UMNR requirements). 

If the journey involves other companies(2), different rules may apply. Please check with the companies involved where this is the case. On an interline journey, a minor will only be accepted as UMNR if all companies involved have confirmed the service before issuing the ticket.

(2)Before booking confirm whether the route contains TP flights operated in code-share. In general, the reservation must be made in the code of the operating carrier and its rules apply.

It is mandatory to insert the minors' PTC in the PNR under Name Field in order to generate an SSR CHLD or SSR INFT. This SSR is of vital operational importance. Failure to insert this information may result in the issuance of an ADM of 25Eur. Please refer to the "Responsible Booking Practices" manual (10MAY2022) available online.

Issued an adult ticket and the passenger turns out to be under 12 years of age? See the Authorized Refunds page.

For safety reasons, children cannot go seated in emergency exit rows. If an SSR CHLD or SSR INFT is entered in the PNR, this will prevent a seat in these rows from being incorrectly assigned.

 

GDS Entries

Amadeus
SR INFT-01JAN19/P1
SR CHLD-13SEP10/P1
SR UMNR-07YEARS 

Galileo
SI.P1S1/INFT*01JAN19   
SI.P1S1/CHLD*13SEP10
SI.P1S1/UMNR*UM07

Sabre
3INFT1/01JAN19-1.1
3CHLD1/13SEP10-1.1
3UMNR1/UM07-1.1

We recommend inserting the date of birth for minors!

 

Consult the  SEF Portal for all the information about the conditions of exit of Minors from the National Territory of Portugal.

Couldn't find what you were looking for?
Try other support topics
Couldn't find an answer to your question?Send your question / request to TAP's helpdesk