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Responsible Booking Policies Manual

Updated on 01 Oct 2024

From October 1, 2024

Responsible Booking Policies - version 01OCT24 (English)
Prácticas Responsables de Reservas - version 01OCT24 (Español)
Pratiques Responsables de Réservation - version 01OCT24 (Français)
Práticas Responsáveis de Reservas - version 01OCT24 (Português)

What's new?

8. Cancellations and Refunds
- Direct Refunds
13. FICTITIOUS, SPECULATIVE AND TEST BOOKINGS
15. CHURNING
17. INACTIVE SEGMENTS (Status Code: HX/NO/UC/UN/US)
23. UNTICKETED NO-SHOWS
ADM Policy
- ADM Fare Structure

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