Last update - 11 MAY 2023

Responsible Booking Policies (English)

Prácticas Responsables de Reservas (Español)

Pratiques Responsables de Réservation (Français)

Práticas Responsáveis de Reservas (Português)

What's new?

- 7.2 Name Correction

- 8. Cancellations and Refunds

- Refunds made up to 24 hours after ticket issuance

- 12.2.1. Alternatives that agencies may offer to passengers