Find out what hold baggage is included in your customer's fare, the maximum dimensions and weights of hold bags, and how to buy extra baggage for the journey.
Baggage allowance per route and fare product
On TAP flights, the number of free pieces passengers can carry in the hold depends on the fare they are travelling on and the destination of their flight:
|
|
Flights between Continental Portugal and Islands
|
flights between Europe and Morocco
|
Intercontinental Flights
|
|
|
|
2 PC - 32kg / 70 Ibs
|
2 PC - 32kg / 70 Ibs
|
|
|
|
2 PC - 32kg / 70 Ibs
|
2 PC - 32kg / 70 Ibs
|
|
|
|
1 PC - 23kg / 50 Ibs
|
2 PC - 23kg / 50 Ibs
|
|
|
|
1 PC - 23kg / 50 Ibs
|
1 PC - 23kg / 50 Ibs
|
|
|
|
|
1 PC - 23kg / 50 Ibs
|
|
|
|
|
|
* Flights to/from Africa Middle and Long Haul are entitled to 2 pieces of luggage of 23kg each.
In compliance with International Labour Standards on Occupational Safety and Health, TAP does not allow the carriage of luggage weighing more than 32kg per piece. Luggage weighing more than 32kg must be transported as cargo (visit the TAP Cargo website)
Maximum hold baggage size and weight
|
23kg / 50Ibs
Maximum weight for checked bags in Economy Class for all routes.
|
32kg / 70lbs
Maximum weight for checked bags in Business Class for all routes. Bags over this weight will be carried as cargo.
|
158cm / 62in
Maximum size for checked bags for all routes:
height + length + width
|
Baby and children's baggage allowed in the hold
|
|
Babies under 2 yrs (INF)
If passengers are travelling with a baby up to 2 years old, they can also carry in the hold:
- Baggage weighing up to 10kg and the sum of the 3 dimensions may not exceed 115cm / 45in (except on Discount fare).
- 1 fully foldable pram or 1 basket or 1 car seat, if travelling on a Discount fare. The baby can remain in the pram until reach the aircraft door. TAP will take care of returning it at the destination, at the aircraft door, or, if this is not possible, in the out-of-format baggage.
|
|
|
Children aged 2 yrs to 11 yrs (CHD)
The hold baggage allowance for children is the same as for an adult, varying according to fare, route and status.
|
Please read the special conditions for those travelling with infants and children on board.
Does the passenger need more hold baggage?
You can check the purchase price for extra baggage applicable to your customer's journey in your GDS during the reservation process or you can add it to the reservation later on. Prices may vary depending on the type of extra service, the purchase channel*, the time in advance of the purchase, the date of the journey and the origin and destination.
|
Extra baggage
up to 23kg / 50Ibs
and 158cm / 62in
|
Prices from:
|
|
30 EUR / 37 USD / 39 CAD
for the 1st piece of hold baggage for the Discount fare
|
|
55 EUR/ 64 USD / 85 CAD
for extra hold baggage for other fares
|
*Purchase channel: Travel Agencies (during the reservations process or, after the reservation in the GDS), Flytap, Online Check-in, Kiosks and airport counters, TAP Contact Centre.
For transactions carried out outside Europe, which use a different local currency, the value of the service will be converted from the fixed value in USD to the local currency (except Canada).
From 19 August 2022, if the passenger upgrades the original ticket to a higher Brand fare (either in Economy or Business cabin), which allows more pieces of authorised baggage and thereby no longer needs the purchased extra baggage, the respective EMD can be refunded.
Unique advantages for Premium Clients!
If passengers have Navigator, TAP Miles&Go Gold or Star Alliance Gold status, or a TAP Platinum Visa card, they can travel with an extra piece of baggage:
|
Navigator, TAP Miles&Go Gold or Star Alliance Gold, or TAP Platinum Visa
|
| Economy Class |
Business Class |
|
+ 1 piece up to 23kg / 50Ibs
(even flying with Discount fare)
|
+ 1 piece up to 32kg / 70Ibs
|
For more information on benefits for premium customers, see our Miles&Go status and benefits page.
Sports equipment and musical instruments
Sports equipment and musical instruments can be checked in free of charge as part of the free baggage allowance authorised for the passenger, as long as they meet the permitted requirements: number of pieces, weight per piece and sum of dimensions - Find out more here
Star Alliance RTW fares
On Star Alliance RTW fares, the baggage allowance is 2 pieces of 32kg in First or Business class (F/C) or 2 pieces of 23kg in Economy class (Y).
Transfer Baggage (with connecting flights in Brazil, USA, Canada)
Passengers with hold baggage travelling on a connecting flight in Brazil, the United States of America or Canada should be aware that it is mandatory to collect their baggage for customs control in these countries. Passengers should then follow the instructions and go to the baggage transfer point.
Charges for Excess checked baggage
Excess weight and size within the Ticket Baggage Allowance
| |
HIGH SEASON1 |
LOW SEASON2 |
Within the number of pieces
included in the ticket baggage allowance
|
OVERWEIGHT
from 23kg / 50lbs
to 32kg / 70lbs
|
OVERSIZE bigger than 158 cm
|
|
OVERWEIGHT
from 23kg / 50lbs
to 32kg / 70lbs
|
OVERSIZE bigger than 158 cm
|
|
Portugal, Spain, Morocco and Tunisia
|
|
80 EUR |
|
|
60 EUR |
120 EUR |
Belgium, Netherlands, Luxembourg, Croatia, Switzerland, Germany, France, United Kingdom, Ireland and Italy
|
85 EUR |
85 EUR |
170 EUR |
65 EUR |
65 EUR |
130 EUR
|
Austria, Czech Republic, Denmark, Finland, Hungary, Norway, Poland, Romania, Russia, Sweden and flights between Accra and São Tomé
|
90 EUR |
90 EUR |
180 EUR |
70 EUR |
70 EUR |
140 EUR
|
Flights between Africa Medium Haul
(Ivory Coast, Cape Verde, Gambia, Ghana, Guinea-Bissau, Guinea Conakry, Senegal and São Tomé and Príncipe) and Europe (including Morrocco and Tunisia)
|
150 EUR
172 USD
229 CAD
|
150 EUR
172 USD
229 CAD
|
300 EUR
344 USD
458 CAD
|
120 EUR
140 USD
185 CAD
|
120 EUR
140 USD
185 CAD
|
240 EUR
280 USD
370 CAD
|
Flights between Africa Long Haul
(South of Africa, Angola and Mozambique), Israel and Europe (including Morocco and Tunisia)
|
180 EUR
204 USD
272 CAD
|
180 EUR
204 USD
272 CAD
|
360 EUR
408 USD
544 CAD
|
140 EUR
161 USD
214 CAD
|
140 EUR
161 USD
214 CAD
|
280 EUR
322 USD
428 CAD
|
|
Flights between Israel and Europe (including Morocco and Tunisia)
|
90 EUR
107 USD
141 CAD
|
90 EUR
107 USD
141 CAD
|
180 EUR
214 USD
282 CAD
|
70 EUR
86 USD
112 CAD
|
70 EUR
86 USD
112 CAD
|
140 EUR
172 USD
224 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Medium Haul
|
160 EUR
183 USD
243 CAD
|
160 EUR
183 USD
243 CAD
|
320 EUR
366 USD
486 CAD
|
130 EUR
150 USD
199 CAD
|
130 EUR
150 USD
199 CAD
|
260 EUR
300 USD
398 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Long Haul/rest of the world
|
210 EUR
237 USD
316 CAD
|
210 EUR
237 USD
316 CAD
|
420 EUR
474 USD
632 CAD
|
160 EUR
183 USD
243 CAD
|
160 EUR
183 USD
243 CAD
|
320 EUR
366 USD
486 CAD
|
|
Flights between Brazil, Venezuela, México, USA / Canada and Europe (including Morocco and Tunisia), Israel
|
170 EUR
194 USD
258 CAD
|
170 EUR
194 USD
258 CAD
|
340 EUR
388 USD
516 CAD
|
130 EUR
150 USD
199 CAD
|
130 EUR
150 USD
199 CAD
|
260 EUR
300 USD
398 CAD
|
1HIGH Season - from 15JUL24 to 31AUG24 / from 13DEC24 to 06JAN25 / from 11APR25 to 28APR25
1HIGH Season for African destinations:
- Travel to Africa (except OXB and DSS): from 8JUN24 to 8SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel from Africa: from 08JUN24 to 08SEP24 / from 25DEC24 to 06JAN25 / from 21APR25 to 27APR25
- Travel to OXB: from 08JUN24 to 27SEP24 / from 09NOV24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to DSS: from 08JUN24 to 27SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to RAI: from 22JUN24 to 08SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
2LOW Season: rest of the year.
Excess weight in extra piece hold baggage - from 23kg / 50lb to 32kg / 70lb
| |
HIGH SEASON1 |
LOW SEASON2 |
Overweight in the extra piece
|
|
|
|
|
Portugal, Spain, Morocco and Tunisia
|
140 EUR |
180 EUR |
110 EUR |
150 EUR |
Belgium, Netherlands, Luxembourg, Croatia, Switzerland, Germany, France, United Kingdom, Ireland and Italy
|
155 EUR |
195 EUR |
125 EUR |
165 EUR
|
Austria, Czech Republic, Denmark, Finland, Hungary, Norway, Poland, Romania, Russia, Sweden and flights between Accra and São Tomé
|
165 EUR |
205 EUR |
135 EUR |
175 EUR
|
Flights between Africa Medium Haul
(Ivory Coast, Cape Verde, Gambia, Ghana, Guinea-Bissau, Guinea Conakry, Senegal and São Tomé and Príncipe) and Europe (including Morrocco and Tunisia)
|
310 EUR
355 USD
472 CAD
|
385 EUR
436 USD
581 CAD
|
250 EUR
290 USD
384 CAD
|
330 EUR
350 USD
458 CAD
|
Flights between Africa Long Haul
(South of Africa, Angola and Mozambique), Israel and Europe (including Morocco and Tunisia)
|
340 EUR
387 USD
515 CAD
|
415 EUR
468 USD
544 CAD
|
280 EUR
322 USD
428 CAD
|
355 EUR
403 USD
537 CAD
|
|
Flights between Israel and Europe (including Morocco and Tunisia)
|
185 EUR
220 USD
289 CAD
|
260 EUR
301 USD
399 CAD
|
145 EUR
177 USD
231 CAD
|
220 EUR
258 USD
341 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Medium Haul
|
345 EUR
393 USD
523 CAD
|
420 EUR
474 USD
632 CAD
|
295 EUR
338 USD
449 CAD
|
370 EUR
419 USD
559 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Long Haul/rest of the world
|
395 EUR
447 USD
596 CAD
|
470 EUR
528 USD
705 CAD
|
325 EUR
371 USD
493 CAD
|
400 EUR
452 USD
603 CAD
|
|
Flights between Brazil, Venezuela, México, USA / Canada and Europe (including Morocco and Tunisia), Israel
|
295 EUR
339 USD
450 CAD
|
370 EUR
420 USD
559 CAD
|
235 EUR
273 USD
362 CAD
|
310 EUR
354 USD
471 CAD
|
1HIGH Season - from 15JUL24 to 31AUG24 / from 13DEC24 to 06JAN25 / from 11APR25 to 28APR25
1HIGH Season for African destinations:
- Travel to Africa (except OXB and DSS): from 8JUN24 to 8SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel from Africa: from 08JUN24 to 08SEP24 / from 25DEC24 to 06JAN25 / from 21APR25 to 27APR25
- Travel to OXB: from 08JUN24 to 27SEP24 / from 09NOV24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to DSS: from 08JUN24 to 27SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to RAI: from 22JUN24 to 08SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
2LOW Season: rest of the year.
* Amounts also applicable for 2nd piece or more for DISCOUNT branded fare
Excess Oversize in extra piece (more than 158cm)
| |
HIGH SEASON1 |
LOW SEASON2 |
oversize in the extra piece
|
|
|
|
|
Portugal, Spain, Morocco and Tunisia
|
140 EUR |
180 EUR |
110 EUR |
150 EUR |
Belgium, Netherlands, Luxembourg, Croatia, Switzerland, Germany, France, United Kingdom, Ireland and Italy
|
155 EUR |
195 EUR |
125 EUR |
165 EUR
|
Austria, Czech Republic, Denmark, Finland, Hungary, Norway, Poland, Romania, Russia, Sweden and flights between Accra and São Tomé
|
165 EUR |
205 EUR |
135 EUR |
175 EUR
|
Flights between Africa Medium Haul
(Ivory Coast, Cape Verde, Gambia, Ghana, Guinea-Bissau, Guinea Conakry, Senegal and São Tomé and Príncipe) and Europe (including Morrocco and Tunisia)
|
310 EUR
355 USD
472 CAD
|
385 EUR
436 USD
581 CAD
|
250 EUR
290 USD
384 CAD
|
325 EUR
371 USD
494 CAD
|
Flights between Africa Long Haul
(South of Africa, Angola and Mozambique), Israel and Europe (including Morocco and Tunisia)
|
340 EUR
387 USD
515 CAD
|
415 EUR
468 USD
624 CAD
|
280 EUR
322 USD
428 CAD
|
355 EUR
403 USD
537 CAD
|
|
Flights between Israel and Europe (including Morocco and Tunisia)
|
185 EUR
220 USD
289 CAD
|
260 EUR
301 USD
399 CAD
|
145 EUR
177 USD
231 CAD
|
220 EUR
258 USD
341 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Medium Haul
|
345 EUR
393 USD
523 CAD
|
420 EUR
474 USD
632 CAD
|
295 EUR
338 USD
449 CAD
|
370 EUR
419 USD
559 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Long Haul/rest of the world
|
395 EUR
447 USD
596 CAD
|
470 EUR
528 USD
705 CAD
|
325 EUR
371 USD
493 CAD
|
400 EUR
452 USD
603 CAD
|
|
Flights between Brazil, Venezuela, México, USA / Canada and Europe (including Morocco and Tunisia), Israel
|
295 EUR
339 USD
450 CAD
|
370 EUR
420 USD
559 CAD
|
235 EUR
273 USD
362 CAD
|
310 EUR
354 USD
470 CAD
|
1HIGH Season - from 15JUL24 to 31AUG24 / from 13DEC24 to 06JAN25 / from 11APR25 to 28APR25
1HIGH Season for African destinations:
- Travel to Africa (except OXB and DSS): from 8JUN24 to 8SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel from Africa: from 08JUN24 to 08SEP24 / from 25DEC24 to 06JAN25 / from 21APR25 to 27APR25
- Travel to OXB: from 08JUN24 to 27SEP24 / from 09NOV24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to DSS: from 08JUN24 to 27SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to RAI: from 22JUN24 to 08SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
2LOW Season: rest of the year.
* Amounts also applicable for 2nd piece or more for DISCOUNT branded fare
Excess weight and size in extra piece - from 23kg / 50lb to 32kg / 70lb and over 158cm
| |
HIGH SEASON1 |
LOW SEASON2 |
overweight and oversize in the extra piece
|
|
|
|
|
Portugal, Spain, Morocco and Tunisia
|
220 EUR
|
260 EUR
|
170 EUR
|
210 EUR
|
Belgium, Netherlands, Luxembourg, Croatia, Switzerland, Germany, France, United Kingdom, Ireland and Italy
|
240 EUR |
280 EUR |
190 EUR |
230 EUR
|
Austria, Czech Republic, Denmark, Finland, Hungary, Norway, Poland, Romania, Russia, Sweden and flights between Accra and São Tomé
|
255 EUR |
295 EUR |
205 EUR |
245 EUR
|
Flights between Africa Medium Haul
(Ivory Coast, Cape Verde, Gambia, Ghana, Guinea-Bissau, Guinea Conakry, Senegal and São Tomé and Príncipe) and Europe (including Morrocco and Tunisia)
|
460 EUR
527 USD
701 CAD
|
535 EUR
608 USD
810 CAD
|
370 EUR
430 USD
569 CAD
|
445 EUR
511 USD
679 CAD
|
Flights between Africa Long Haul
(South of Africa, Angola and Mozambique), Israel and Europe (including Morocco and Tunisia)
|
520 EUR
591 USD
787 CAD
|
595 EUR
672 USD
896 CAD
|
420 EUR
483 USD
642 CAD
|
495 EUR
564 USD
751 CAD
|
|
Flights between Israel and Europe (including Morocco and Tunisia)
|
275 EUR
327 USD
430 CAD
|
350 EUR
408 USD
540 CAD
|
215 EUR
263 USD
343 CAD
|
290 EUR
344 USD
453 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Medium Haul
|
505 EUR
576 USD
766 CAD
|
580 EUR
657 USD
875 CAD
|
425 EUR
488 USD
648 CAD
|
500 EUR
569 USD
758 CAD
|
|
Flights between Brazil, Venezuela, Mexico, USA/Canada and Africa Long Haul/rest of the world
|
605 EUR
684 USD
912 CAD
|
680 EUR
765 USD
1021 CAD
|
485 EUR
554 USD
736 CAD
|
560 EUR
635 USD
846 CAD
|
|
Flights between Brazil, Venezuela, México, USA / Canada and Europe (including Morocco and Tunisia), Israel
|
465 EUR
533 USD
708 CAD
|
540 EUR
614 USD
817 CAD
|
365 EUR
423 USD
561 CAD
|
440 EUR
504 USD
670 CAD
|
1HIGH Season - from 15JUL24 to 31AUG24 / from 13DEC24 to 06JAN25 / from 11APR25 to 28APR25
1HIGH Season for African destinations:
- Travel to Africa (except OXB and DSS): from 8JUN24 to 8SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel from Africa: from 08JUN24 to 08SEP24 / from 25DEC24 to 06JAN25 / from 21APR25 to 27APR25
- Travel to OXB: from 08JUN24 to 27SEP24 / from 09NOV24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to DSS: from 08JUN24 to 27SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
- Travel to RAI: from 22JUN24 to 08SEP24 / from 07DEC24 to 06JAN25 / from 04APR25 to 20APR25
2LOW Season: rest of the year.
* Amounts also applicable for 2nd piece or more for DISCOUNT branded fare
Important additional information
Seasonal Baggage Embargo on some African Routes
TAP maintains the extra baggage embargo to/from some African destinations as listed below.
During this embargo, it is not permitted to book and sell any extra baggage for the following routes and dates:
2024/2025
Having as a final destination ACC, DSS, VXE, RAI, OXB*, TMS:
- Christmas/New Year – from 07DEC24 to 06JAN25*
- Easter – 04APR25 to 20APR25
- Summer – 07JUN25 to 07SEP25*
- Final destination OXB, the Christmas period will be anticipated to 09NOV24 and the Summer period will be extended until 26SEP25.
Having as a departure point ACC:
- Christmas/New Year – from 25DEC24 to 06JAN25
- Easter – 21APR25 to 27APR25
- Summer – 07JUN25 to 07SEP25
No excess baggage (weight and/or dimensions) or extra luggage will be accepted. It is only permitted to carry the baggage included on the issued fare within the regular allowance, i.e., the sum of the three dimensions (height, width and length) not exceeding 158 cm and a maximum weight of 23 Kg in Economy class or 32 Kg in Business class.
This restriction applies to all tickets, regardless of the type of product purchased or Frequent Flyer status, except for DISCOUNT fare tickets, where one piece of paid baggage (FBAG = first bag) can be added.
Any request for Sports Equipment, SBAG, XBAG, BULK, AVIH, MUSS, MUSM or MUSL will not be accepted.
New reservations for travel on those dates and routes (according to the mentioned direction of travel) will receive the status “UC” or “NO”.
When booking connecting flights, “UC” or “NO” messages will only be sent to the flight of the above-mentioned routes. Feeder or de-feeder flights will not receive such status, so be careful not to book an extra bag or service on one of these flights (as it will not be accepted on the African route).
Travel Involving Other Airlines - "Most Significant Carrier" (MSC)
Since 01APR2015 the Most Significant Carrier (MSC) is the Marketing Carrier.
a) The first marketing carrier crossing the IATA tariff Area (for travel across one Tariff Area);
b) The first marketing carrier crossing the IATA Sub-area (for travel within a Tariff Area);
c) The first carrier flying an international sector (for travel within a Sub-Area);
According to IATA Reso 302, whenever there is a stopover at an intermediate point, the system breaks down the baggage calculation and a new assessment of baggage allowance and charges can be applied from that point. However, if the itinerary only contains TAP flights and no Interline operating flights, TAP allows keeping the same free baggage allowance from the origin/destination even if a stopover occurs. This exception is only valid for TAP/NI/WI-operated flights.
IMPORTANT NOTES:
If the journey starts on a flight operated by another carrier, do not issue an EMD for extra baggage. The charge for additional baggage is paid directly to the carrier making the first leg and checking in the baggage to the final destination."
Please note that if passengers have separate tickets, whether TAP or TP/Interline, it is not possible to check in the luggage to the final destination.
Therefore, baggage will be:
- Labelled only for the leg of the first ticket
- Collected by the passenger at the end of the journey of the first ticket
- Checked in again to the final destination
Baggage on connecting flights to Brazil, the United States or Canada
Please inform passengers with checked baggage on connecting flights in Brazil, the United States of America or Canada that it is mandatory to collect their baggage for customs control in these countries! They must then follow the directions and go to the baggage transfer point.
GDS Entries
Amadeus
SR XBAG- 1PC 23KGS 80X50X28CM
SR BULK-BAG 1PIECE 32KG DIMS 85X60X70CM (xbag with dimensions larger than the regular must be booked in advance as BULK)
Galileo
SI.P1/XBAG*1PC 23KGS 80x50x28CM
SI.P1/BULK*BAG 32KG 85X60X70CM (xbag with dimensions larger than the regular must be booked in advance as BULK)
Sabre
3XBAG/1PC 23KGS 80X50X28CM-1.1
3BULK/BAG 23KGS 85X60X70CM-1.1 (xbag com medidas superiores às regulares deve reservar-se antecipadamente como BULK)
Additional Luggage Care
General Recommendations
NOTE:
Please note that if passengers have separate tickets, whether TAP or TP/Interline, it is not possible to check in the luggage to the final destination.
Therefore, baggage will be:
- Labelled only for the leg of the first ticket
- Collected by the passenger at the end of the journey of the first ticket
- Checked in again to the final destination
- Baggage should always be properly labelled with name and address and locked with a key or padlock.
- Some items may not be carried in the hold, but can be carried as hand baggage:
- Fragile or perishable items;
- Essential medicines;
- Keys;
- ID documents or passport;
- Professional or academic documents;
- Samples;
- Electronic devices (for example laptops, tablets or portable DVD players).
- Bottles of alcoholic beverages and/or olive oil are allowed as checked baggage up to 5 litres per passenger. Larger quantities will be considered transportation of merchandise and, as such, is subject to special conditions for storage and import/export that can only be carried out by registering these goods as cargo. However, the quantity officially permitted by the import laws of the country of destination and that authorized by the airline, whichever is the lower, shall always be checked beforehand. See the restrictions of TAP here.
- TV screens must be dispatched as cargo - TAP AIR CARGO (link)
- When checking baggage, passengers must ensure the baggage claim tag shows the correct final destination.
- When collecting the baggage, passengers must make sure the number on the tag is the same as the number on the claim ticket.
- Bags must not be overfilled.
- Complaints about baggage irregularities should be reported immediately to TAP staff before leaving the baggage claim area when the bags are claimed or are discovered missing.
For safety reasons, TAP advises all passengers not to transport baggage of others unless they know what it contains.
Check IATA's Customs, Currency & Airport Tax regulations for import/export regulations per country.
Baggage on connecting flights to Brazil, the United States or Canada
Please inform passengers with checked baggage on connecting flights in Brazil, the United States of America or Canada that it is mandatory to collect their baggage for customs control in these countries! They must then follow the directions and go to the baggage transfer point.