ITALY - Procedures Ground Handling Stike 29SEP23
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Hand Baggage
Updated on 19 Oct 2022

BAGGAGE ON BOARD

Travelling with hand baggage on TAP

Find out what baggage can the passenger take in the cabin, and the maximum sizes and weights of hand baggage allowed.

ALLOWANCE - MAXIMUM DIMENSIONS AND WEIGHT
 

Hand luggage allowed in the cabin ( adults and children ages 2 and up ):

The number of items that a passenger can carry free of charge in the cabin may vary depending on the class in which the passengers are travelling and the destination of the flight:

 
ROUTES ECONOMY CLASS BUSINESS CLASS DIMENSIONS

Domestic Flights,
to/from: Europe,
Africa,
South America
Brazil and Venezuela

1 item of hand baggage up to 10Kg
+ 1 personal item

2 items of hand baggage up to 10Kg
+ 1 personal item

55x40x20cm / 22x16x8in

Maximum measurements

 

of height x length x width
that a piece of hand baggage can have, 
regardless of destination.

To/From: North America

1 item of hand baggage up to 10Kg
+ 1 personal item

1 item of hand baggage up to 10Kg
+ 1 personal item

 

What is a personal item?

In addition to the carry-on item, the passenger will be allowed to take one personal item into the cabin, with a maximum weight of 2kg / 4.4lbs:

  • Bags / Suitcases: Handbag, computer case or shoulder bag measuring no more than 40x30x15cm / 16x12x5in.
  • Mobility aid equipment: Wheelchairs, canes, etc. Passengers with reduced mobility may carry up to two pieces of mobility aid equipment, including electric wheelchairs.  For this type of chair, however, TAP requires a notice of intent to carry up to 48 hours before the flight departure to ensure space on the plane and is also subject to the application of legislation on dangerous goods.
  • Medical devices: upon prescription/prior approval.
  • Duty-Free Shop Bag: A bag with up to 2 bottles of alcoholic beverages, or other items (provided they do not exceed the maximum indicated weight).

 

Screening before boarding

The coats and jackets of passengers will be controlled separately from cabin baggage; belts, coins, watches and other metal objects that are "on one's person" must be removed before passing through passenger screening.

Portable computers, tablets and other oversized electric devices must be removed from the bag before screening and will be screened separately.

 

BABIES AND CHILDREN - Hand baggage allowed in the cabin:

When travelling with an infant (INF) (less than 2 years old), the passenger may carry as hand luggage the essential items to be used during the flight, according to its duration, as well as all food required, in adequate quantities for the journey, except water, which may be requested on board and heated by the flight crew. When passing through security at the airport, the passenger may be asked to taste the food (soup, yoghurt, fruit jars) being carried. 

Car type seat (0-5 years)

To use this type of seat it is always necessary to book a seat and pay a CHD fare (fare applied to a child over two years of age, even for babies between 0 and 2 years of age). It is necessary to inform TAP about transporting this type of seat at least 24 hours before the flight.  This type of seat can be used by babies and children up to 5 years of age.

Acceptance conditions for car seats, on board:

  • The seats must be approved by the authorities in any country for use on aircraft and in motor vehicles and carry a sticker attesting to this (e.g. ECE R44/04, FAA, FMVSS 213 USA CMVSS 213/213 1 Canada, TÜV: TÜV/958-01/2001)TÜV/958-01/2001);
  • The base of the car seat must not exceed 40x40 cm (15.7x15.7 in). A separate base and seat is not permitted and the seat must have restraining belts;
  • It must occupy a window seat next to the child’s accompanying adult;
  • It must not be placed in rows with an emergency exit or in the rows immediately forward or aft of that row;
  • The accompanying adult is responsible for carrying and installing the car seat;
  • If the car seat does not fit safely into the plane seat it will be stowed in the hold.
NOTE: With the exception of the aforementioned approved car seats, no child seat or toddler bed-bag is allowed on TAP aeroplanes.

Pushchairs/Strollers 

Babies or children aged between 2 and 5 years, can remain on their foldable strollers until they reach the door of the aircraft. TAP will take care of the stroller and return it at the arrival of the aircraft at no extra cost. 

Read more information in our article: Babies and Children on Board

 

WHERE TO STORE 

 

Under the front seat

In the overhead lockers

 

Wherever possible, passengers should place
hand luggage under the front seat.

If the dimensions do not allow it, or if the pax travels

in the emergency row  or the first row of the cabin

the baggage must be placed

in the overhead luggage compartment.

 

ADDITIONAL INFORMATION

On flights with a very high occupancy rate, or on aircraft serving TAP Express (Embraer 190 and ATR 72-600), it may be necessary to place hand baggage in the hold due to lack of space on board.
In these situations, baggage will be requested from the passenger at the boarding gate and delivered at destination on the Arrivals baggage belt.

For some destinations a notification may be sent to economy class passengers (except GOLD) informing them that their carry-on luggage will be accepted as hold baggage at no additional cost. To do this, passengers will only have to go to the drop-off counters with their luggage and message, so that it is dispatched at check-in.

In parallel with this notification to the passenger, there is also an internal notification for the station agents informing which flights have been notified. In the passengers' PNR the key elements FRHB (free hand bag) and  BAGW (allowance 1 PC) will be added, to notify  that this piece of luggage can be accepted at check in as hold baggage free of charge.

Example of a notification sent by email:

 

Booking Reference

ABCD12

 

Dear Mr. / Mrs. [first name] [last name] 

Flight TP1024 from LIS
We hereby inform you that today TAP is offering you free check-in of hand luggage on your flight 1024 LIS MAD, since your flight is full.
Please check in your hand baggage at the drop off counters prior to security area.
By choosing this option, you will have a more comfortable flight.

We wish you a pleasant flight!

TAP Air Portugal

 

 
CHARGES FOR EXCESS 
 

Hand baggage exceeding the allowed limits

Passengers must confirm beforehand that their hand baggage is within the allowed limits (in number, size and weight).

In case of exceeding the hand luggage limits in the number of pieces, size and/or weight, the luggage will be checked into the hold and a fee will be charged at the boarding gate (see table below), which can only be paid with a credit card.

 

Applicable charges at Boarding Gate if Baggage exceeds the accepted limits:

From 09FEB22

  Route Fee at Gate

EUROPE &

NORTH

AFRICA

PT, ES, MA, TN

EUR 70

USD 88

CAD 111

BENELUX, CH, DE, FR, GB, HR, IE, IT

EUR 80

USD 100

CAD 127

AT, CZ, DK, FI, HU, NO, PL, RO, RU, SE

EUR 85

USD 106

CAD 134

INTERCONTINENTAL

Between Africa MH & Europe, North Africa
 

HIGH SEASON

EUR 145

USD 178

CAD 213

Between Africa MH & Europe, North Africa
 

LOW SEASON

EUR 115

USD 141

CAD 168

Between Africa LH & Europe, North Africa, Israel

EUR 165

USD 205

CAD 247

Between Israel & Europe, North Africa

EUR 85

USD 106

CAD 134

Between Brazil, Venezuela, Mexico, USA/CA,

Dominican Rep. & Africa MH

HIGH/LOW SEASON

EUR 170

USD 211

CAD 254

Between Brazil, Venezuela, Mexico,

USA/CA & Europe, North Africa, Israel

EUR 125

USD 160

CAD 191

Between Brazil, Venezuela, Mexico, USA/CA,

Dominican Rep. & Africa LH

EUR 170

USD 211

CAD 254

Between Dominican Rep. & Europe, North Africa, Israel

EUR 150

USD 185

CAD 235

 

 
BOARDING PRIORITY - PASSENGERS WITHOUT HAND LUGGAGE 
Passengers boarding without hand luggage have priority with a special and exclusive boarding zone.

If passengers are carrying hand luggage and it is within the allowed dimensions, they can hand it in at the boarding gate to be transported free of charge in the hold and will have access to the "No Baggage" zone, with priority over other passengers.

 If passengers are carrying only one personal item, they may proceed to this boarding area immediately!

 

 
 
RESTRICTIONS - Liquids, Medication and Human Ashes
Liquids Transport Restrictions (1)

Passengers are not allowed to carry liquids in their carry-on luggage except when contained in individual containers with a capacity not greater than 100 millilitres or equivalent (100g/3 oz). The containers should be placed in a sealed plastic bag, transparent and resealable. The total capacity shouldn't be more than one litre, i.e 10 x 100ml (per passenger). As a reference, the bag may not exceed  20 cm X 20 cm and the items must fit in the bag, so that it allows visualization and identification of its content.

Items should fit comfortably inside the bag, so that the bag can be easily closed

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