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Animal Transportation in the Hold and Cabin
Updated on 22 Feb 2024

 TAP accepts the transportation of pets in the cabin or in the hold, depending on the species, age, size and weight, the availability of space and the equipment planned to operate the route, and considering the rules of the destination country.

IMPORTANT NOTES

  • Passengers travelling with AVIH/PETC are not accepted if they have connecting flights operated by G3 and/or AD in Brazil.
    This rule applies to all flights these airlines operate, even if the marketing flight number is TP.
     
  • For PETC and AVIH reservations, the data entered in the service request must be correct.
    The weights entered must always consider the total weight of the animal + the carrier.
     
  • Always make sure that:
    • the weight entered is correct.
    • the carrier's measurements are correct, as well as the species and breed of the animal;
    • the request for the service is confirmed in the reservation.

  

General Conditions

Our pet transport service is subject to:

  • the availability of space on the aircraft.
  • the cabin in which the passenger is travelling and the type of aircraft.
  • the acceptance of the animal into the country of destination.
  • the type of animal and the total combined weight of the animal and box.
  • the age of the animal - it must be at least 12 weeks old (10 weeks for trips within mainland Portugal, the Azores, Madeira and Spain, or when carried in the cabin)

For this reason, it must be requested when booking the trip, or before the flight, preferably at least 48 hours before departure.

Please note that the information on this page applies to flights operated by TAP Air Portugal. If the flight has a connection with another airline, please check the possibility of transporting pets with that company. 

To find out if it is possible to transport a pet on a flight and the respective cost, you must provide the following information when requesting this service:

Species and number of

animals to be transported

 

Only dogs and cats can be transported

in the cabin or the hold. All other

species must be transported in TAP Air

Cargo. Each passenger can carry with them, on a non-commercial basis, up to 5 animals1

Dimensions and type of

box (LxWxH)

 

Please indicate the type of box to take the pet on and its dimensions. Only soft bags are accepted in the cabin. When rigid boxes are used, the animal must travel in the hold.

 

 

The total weight to be transported (box + pet)

 

The combined weight of the animal and the box will determine whether the pet goes with the passenger in the cabin or the hold. If the total weight does not exceed 8kg, transport will take place in the cabin. Animals + boxes with higher weights will be transported in the hold.

Depending on the animal(s) size and/or weight (animal plus box), animal(s) may be accepted:

  • In-Cabin – PETC (up to 08 kg)
  • In Hold – AVIH (up to 45 kg)*
  • In Cargo – AVI - (For more information/conditions, the local Cargo Department must be consulted).

*On certain routes, by law, the maximum weight will be restricted to 32 kg. To/from/via the following countries it’s only accepted AVIH up to 32kgs (total animal + box):
✓ USA
✓ Hungary
✓ France
✓ Netherlands

IMPORTANT NOTES

1According to Community Regulations, a maximum of 5 animals per passenger, cumulatively, between cabin and hold may only be transported on a non-commercial basis.

  • In the cabin, each passenger can only carry one soft carrier, however, this can contain a maximum of two animals of the same species as long as they are used to living together and have enough space to move within the bag/carrier.
  • In the hold, the maximum number of pets that can accompany the passenger cannot be more than 5.

The maximum of 5 animals per passenger can only be exceeded if:

  • the purpose of the transport is to participate in competitions, exhibitions or sporting events, as well as training for these events;
  • written proof of registration for these events or the association that organizes them is presented;
  • the animals in question are over 6 months old.

Fictitious or False Data

In both PETC and AVIH reservations, it is of extreme importance that the data inserted in the service request entry is correct. 

The weights indicated always consider the total weight of the animal + the box. Always make sure that the weight entered in the corresponding entry is correct. Also make sure that the box measurements are correct, as well as the species and breed of the animal

The insertion of fictitious or false data, as well as the inadequacy of the size of the animal box to be transported, may result in delays or even denied boarding.

 

Airport Control / Checklist

Please be advised that, under IATA regulations, it is mandatory to carry out an acceptance checklist for AVIH and PETC. We therefore ask you to inform your customers that an acceptance check will be carried out at the airport.


It is the passenger's responsibility:

  • to have all the animal's documentation up-to-date, concerning both the animal's health and the rules for entry into the country of destination;
  •  to provide a suitable box for transport following TAP's and IATA's rules.
  • The passenger must also provide the necessary food and water for the journey.

This is a paid service and it's non-refundable, except for assistance animals - SVAN. 

 

If the itinerary involves more than one airline

Make sure to check with each one the conditions of carriage and that you have confirmation of the service from all. This also applies to code-share flights operated by our partner airlines.

When travel requires a connection or a stopover, please note that:

  • Depending on the itinerary and the combined total weight (animal + transport box), the animal may have to fly part of the route in the cabin and another part in the hold - this is the case for flights between the United States and Europe (for example, New York - Lisbon - Madrid).
  • Whenever the conditions for the transportation of the animal are not the same for the whole route - that is if part of the trip is in the cabin and another in the basement - the 3 hours required on the intermediate scale should be guaranteed to ensure that every fundamental process and diligence are fulfilled.
  • If the animal travels in the cabin and moves to the hold on the second route, the passenger must provide the transport box for the animal at the point of origin.

IMPORTANT NOTE

Passengers travelling with AVIH/PETC are not accepted if they have connecting flights operated by G3 and/or AD in Brazil.

This rule applies to all flights these airlines operate, even if the marketing flight number is TP.

 

PETC - Pet in the Cabin

  • SSR PETC - Small pets (dogs and cats):
    • WEIGHT LIMIT - up to 8 kg / 17 lbs, including a soft bag
    • BOX REQUIREMENTS - soft bags, dimensions up to 45 cm x 30 cm x 23 cm (length x width x height) - maximum dimensions of the space to accommodate the animal under the seat in front of the passenger.
       
  • SSR SVAN - Service dogs, such as seeing-eye, hearing or assistant dogs that accompany blind, deaf or persons with reduced mobility, with a psychological disability as well as search and rescue dogs, regardless of weight.

Mandatory conditions for transporting animals in the cabin:

To ensure the safety and well-being of passengers and animals, the transport of pets in the cabin must comply with the following conditions:

  • Only dogs and cats can be transported in the cabin.
  • Each passenger can only take one soft animal transport suitcase/bag and it can contain up to two animals of the same species.
  • It is not permitted to transport dogs/cats in Business Class on long-haul flights (except assistance dogs on some of these flights).

The cabin carrier/soft bag has to:

  • Be malleable.
  • Have enough space for the animal(s) to move within the bag/carrier.
  • Animals must fit completely in the carrier (including head and tail).
  • Be watertight (to retain the animal's fluids).
  • Be placed under the seat in front of the passenger so as not to obstruct passage through the cabin.

The animal:

  • Must be at least 10 weeks old.
  • It must be completely inside the carrier during the entire flight (including head and tail).
  • It must be clean, healthy and free from odours.
  • Cannot occupy a seat or move around the cabin.
  • It must not constitute a threat or disturb passengers.
  • If it is female, it cannot be pregnant.

Other conditions:

  • Passengers with PETC cannot be accepted in the emergency rows, nor the first rows after the bulkheads. The allocation of specific seats to passengers may apply.
  • Transport of small cats or dogs can be done in Economy Class and Business Class on most TAP equipment (not allowed in Business Class on long-haul flights, except assistance dogs - SVAN). The availability of the service must always be checked.
  • An unaccompanied minor (UMNR) cannot take a PETC.
  • Transporting animals in the cabin is subject to government regulations
  • Each passenger can only carry one soft carrier, however, this can contain a maximum of two animals of the same species as long as they are used to living together and as long as they have space to move within the bag/carrier.
     

TAP reserves the right to refuse the transport a pet in the cabin, and to transfer it to the hold, if it considers that all the necessary conditions for this type of transport are not met.

 

Examples of soft carriers permitted in the cabin:

IMPORTANT NOTES

According to Community Regulations, a maximum of 5 animals per passenger, cumulatively, between cabin and hold may only be transported on a non-commercial basis.

  • In the cabin, each passenger can only carry one soft carrier, however, this can contain a maximum of two animals of the same species as long as they are used to living together and have enough space to move within the bag/carrier.
  • In the hold, the maximum number of pets that can accompany the passenger cannot be more than 5.

The maximum of 5 animals per passenger can only be exceeded if:

  • the purpose of the transport is to participate in competitions, exhibitions or sporting events, as well as training for these events;
  • written proof of registration for these events or the association that organizes them is presented;
  • the animals in question are over 6 months old.

Fictitious or False Data

In both PETC and AVIH reservations, it is of extreme importance that the data inserted in the service request entry is correct. 

The weights indicated always consider the total weight of the animal + the box. Always make sure that the weight entered in the corresponding entry is correct. Also make sure that the box measurements are correct, as well as the species and breed of the animal

The insertion of fictitious or false data, as well as the inadequacy of the size of the animal box to be transported, may result in delays or even denied boarding.

 

PETC/SVAN

It is not possible to associate PETC and SVAN with the same passenger.  The system is set up not to allow this double association and will respond: 

"NO PETC/SVAN CAN BE BOOKED FOR THE SAME PAX PLEASE BOOK PETC AS AVIH"

 

GDS entries e.g.

Amadeus

SRPETC-1 CAT PERSIAN 45X30X23CM/8KG /P1
SRPETC-1DOG CHOWCHOW 45X30X23CM/5KG/P1/S2

Galileo

SI.P1S1/PETC* 1CAT PERSIAN  45X30X23CM/8KG
SI.P1S1/PETC*1DOG CHOWCHOW 45X30X23CM/5KG

Sabre
3PETC/8KG 45X30X23CM 1PERSIAN CAT-1.1 
3PETC/5KG 45X30X23CM 1DOG CHOW CHOW-1.1 

 

AVIH - Animals in the Hold

SSR AVIH:

  • up to 32kg / 70lbs, on flights to/from/through the USA, Hungary, France and the Netherlands;
     
  • up to 45kg / 99lbs, for all other destinations;
    (to be considered the weight of the box with the animal inside and will be dispatched at check-in)
    • Animals weighing more than this or in larger or unusual boxes must be accepted and transported as cargo. For reservations and quotes, please contact TAP Cargo.
    • Upon delivery of the animal, a Checklist identifying all acceptance conditions will be handed over and a Disclaimer must be signed.

 

Mandatory conditions for transporting animals (+box) in the hold:

To ensure the safety and well-being of the animal, the following conditions must be met:

The transport box must:

  • Be rigid and suitable for transporting animals. Bags, soft boxes or pet bags that can be easily dented are not accepted.
  • Be made of resistant material with latches and pins on the door and screws and nuts on the sides that join the top and bottom of the carrier (any other closing system is prohibited).
  • Be well-ventilated (on at least 3 sides).
  • Have the floor covered with absorbent material such as hygienic mats, blankets or pillows that retain the animal's fluids (straw and newspaper are not allowed).
  • Be delivered to the check-in or drop-off counters for passenger acceptance, and subsequently placed in the ventilated area of the hold.
  • Boxes cannot have wheels. If the boxes have wheels, these must be removed.

 The passenger responsible for the animal must:

  • Contact the company and wait for confirmation of availability to transport the animal in the hold.
  • Provide enough food and water for the entire journey, as it is not possible to feed the animals during transit stops. If possible, separate containers for food and water should be fixed inside the container.

The animal:

  • must be at least 12 weeks old (10 weeks for Azores, Madeira and Spain).
  • must be able to stand inside the carrier, with your head completely raised, without it touching the top of the carrier.
  • should be able to turn around inside the carrier and lie down comfortably.
  • cannot have a muzzle or leash, nor can these items be left in the carrier.
  • cannot be a brachycephalic (dogs or cats that, due to their short, flat snouts, have specific respiratory limitations and may be at risk of death at average basement temperatures – between 10ºC and 19ºC).
  • cannot exceed, together with the carrier, 32kg / 70lbs on flights with origin, destination or stopover in USA, Hungary, France and the Netherlands.
  • cannot exceed, together with the carrier, 45kg / 99lbs when travelling to, origin or stopover in other countries.
  • "Fighting dogs" must be transported in a special container and will only be accepted if authorization for entry into the destination country has been confirmed.

In the same box it can be transported:

  • one animal at least 12 weeks old (10 weeks for Azores, Madeira and Spain), up to 45kg (weight of the animal together with the weight of the carrier OR
  • up to two animals of the same species, if over six months old, with a maximum weight of each up to 14kg and accustomed to living together OR
  • up to three animals of the same species, if up to six months old, the maximum weight of each one is up to 14 kg and they are used to living together.

 

IMPORTANT NOTES

According to Community Regulations, a maximum of 5 animals per passenger, cumulatively, between cabin and hold may only be transported on a non-commercial basis.

  • In the cabin, each passenger can only carry one soft carrier, however, this can contain a maximum of two animals of the same species as long as they are used to living together and have enough space to move within the bag/carrier.
  • In the hold, the maximum number of pets that can accompany the passenger cannot be more than 5.

The maximum of 5 animals per passenger can only be exceeded if:

  • the purpose of the transport is to participate in competitions, exhibitions or sporting events, as well as training for these events;
  • written proof of registration for these events or the association that organizes them is presented;
  • the animals in question are over 6 months old.

Permitted AVIH Boxes: 

Permitted AVIH Boxes for potentially dangerous animals:

NOT PERMITTED AVIH Boxes:

Fictitious or False Data

In both PETC and AVIH reservations, it is of extreme importance that the data inserted in the service request entry is correct. 

The weights indicated always consider the total weight of the animal + the box. Always make sure that the weight entered in the corresponding entry is correct. Also make sure that the box measurements are correct, as well as the species and breed of the animal

The insertion of fictitious or false data, as well as the inadequacy of the size of the animal box to be transported, may result in delays or even denied boarding.

 

Other conditions:

  • Cats or dogs that are used to cohabiting can be sent in the same transport box; in this case, they must not weigh more than 14 kg each;
    • Up to three puppies from the same litter, weighing up to 14kg each and less than 6 months old may also be sent together in the same box provided they have room to move around;
  • The passenger must provide sufficient food and water for the entire journey, as it is not possible to feed or exercise animals in transit.
  • The animal transport crate is delivered upon passenger acceptance at check-in and placed in the climatized area of the hold.
  • The service code (SSR) in the reservation is AVIH;
    • please also enter the mandatory codes:
      • NORM - if weight is less than or equal to 32Kgs. 
      • LARGE - if the weight is over 32Kgs and up to 45Kg;                                 
    • add to the SSR the breed of the animal (dog/cat) in English.

 

Potentially dangerous dog breeds

Dogs of some breeds may be considered "potentially dangerous" and their transport is subject to special conditions. To transport a dog of one of these breeds on a TAP flight, a special crate made of wood or metal - a CR82 container (see above) - must be used.

TAP Air Portugal will accept the dog breeds mentioned below (and their mixes) from 6 months of age only when in reinforced kennels in compliance with IATA Container Requirement 82.

Service Animals (SVAN - Service Animals) are not subject to this rule.

Check the breeds of dogs considered "potentially dangerous":

Brazilian Mastiff | Dogo Argentino | Tosa Inu  | Pit Bull Terrier | Rotweiller 

 

 

Brachycephalic Breeds of Dogs and Cats - not accepted for transport in the hold

Brachycephalic animals have anatomically restricted airways that make it difficult for them to breathe. Travelling in the hold can be dangerous and is therefore not recommended.

Brachycephalic breeds, i.e. those with short, flat snouts that are within the weight and measurement limit for cabin travel, can be booked as PETC.

List of brachycephalic (and mixed breed) dog and cat breeds that TAP does not allow to be transported in the hold:

 

Dog breeds

Cat breeds:

Affenpinscher

Burmese 

Boston Terrier

Exotic

Boxer

Himalayan

Bulldog (all kinds)

Persian

Bully Americano

Scottish Fold

Cavalier King Charles

 

Chihuahua

 

Japanese Chin/Japanese Spaniel

 

Chow Chow

 

 Brussels Griffon

 

Lhasa Apso

 

Mastiffs (all kinds) / Cane Corso

 

Pekingese

 

Pug (all kinds)

 

Shar-Pei/Chinese Shar-Pei

 

Shih-Tzu

 

Tibetan Spaniel

 

Staffordshire Americano / ”Amstaff”

 

Staffordshire Bull Terrie / ”Staffys”

 

English Toy Spaniel/Prince Charles Spaniel

 

Note:

The above-mentioned pets or cross-breeds will be accepted if:

  • A veterinary statement is provided specifying that the pet has undergone surgery to improve its condition and/or does not have the characteristics of the breed.
  • For cross-breeds, a veterinary statement must be provided specifying that the pet does not have the characteristics of the original breeds.

 

GDS entries e.g.

Amadeus

SRAVIH-NORM. 2 MAINE COON CATS  70X80X60CM/15KG /P1
SRAVIH-LARGE.DOG GERMAN SHEPHERD 120X80X60CM/33KG /P1/S2

Galileo

SI.P1S1/AVIH*NORM.2 MAINE COON CATS 15KG 70X80X60CM.CAT
SI.P1S1/AVIH*LARGE.GERMAN SHEPHERD 33KGthe  120X80X60CM.DOG

Sabre
3AVIH/NORM 15KG 57X37X36CM 2MAINE COON CATS-1.1 
3AVIH/LARGE 33KG 120X80X60CM DOG GERMAN SHEPHERD-1.1 

 

SVAN - Assistance Dogs in the Cabin
 

SVAN - Assistance Dogs in the Cabin

Assistance dogs allowed on board our flights must be at least 10 weeks old and can be of the following types:

Guide dog

Hearing dog

Service dog

Dog trained or being trained to assist visually impaired people.

Dog trained or being trained to help people with hearing loss.

Dog trained or being trained to help people with mental or mobility disabilities.

Assistance dogs, regardless of breed or type, are transported by TAP free of charge and have the right to travel inside the cabin. SVANs in training are also accepted on TAP operations when accompanied by their trainer or foster family. Foster families are those who receive assistance dogs during the phase of socialization and adaptation of the animal to human coexistence and who are accredited as such.

What a passenger needs to be able to fly with an assistance dog

This assistance service must be requested at least 48 hours before the flight using this form or at an airport counter. (Requesting this service implies booking specific seats on our planes, so requesting it in advance is essential to avoid last-minute constraints).

The SSR for this service will only be confirmed (HK) once the certificate has been checked and approved by the responsible department.

  • Ensure that the dog is properly identified as an Assistance Animal (SVAN).
  • Present, at the time of booking, a dog training certificate1 issued by a recognized institute.2
  • Ensure that the dog has an animal passport, issued by a veterinarian, attesting to its identification and rabies vaccination, or, in countries that do not issue animal passports, an official veterinary health certificate.
  • Proof of compliance with the legally required health requirements;
  • Proof of compliance with civil liability insurance obligations.

 

Notes

 1The certification of the animal's training as an assistance dog is made through the issuing of a proper and distinctive card issued by the national or international assistance dog training establishment which issues an identification card to host families and assistance dogs in training.  Here, you can find an example of an ID card (PDF, 1 MB, EN) as proof of certification.

In compliance with Decree-Law No. 74/2007, of March 27th, TAP Air Portugal recognizes the certification issued by the following entities or organizations recognized by them:

International

National

2This certificate is not required for flights to/from the USA

 

Forms to fill in for flights to/from the USA

On flights to/from the USA, it is not necessary to present the dog's training certificate. The following forms must be completed and submitted when booking flights to and from the USA:

 

SVAN on Flights to the UK

Before travelling with the assistance animal (SVAN) to the United Kingdom, passengers should contact the destination airport (see below for contact details for Heathrow, Gatwick and Manchester airports).

It is the passenger's responsibility to have all the documents necessary for the transport of their animal. For more information, see the page: Guide and Assistance Dogs . After landing, passengers must wait for assistance at their destination so that all documentation can be confirmed before getting off the plane.

Contacts for assistance services at Heathrow, Gatwick and Manchester airports:

Aeroporto de Heathrow (LHR)
Pet checker: ARC Heathrow
Telefone: +44 (0) 208 745 7894
E-mail: [email protected]
URL: https://www.cityoflondon.gov.uk/services/animal-health-welfare/heathrow-animal-reception-centre

Aeroporto de Gatwick (LGW)
Pet checker: ARC Heathrow
Telefone: + 44 (0) 129 355 5580
E-mail: [email protected]
URL: https://www.animalaircare.co.uk

Aeroporto de Manchester (MAN)
Pet checker: ABM (Duty Manager)
Telefone: + 44 (0) 758 447 6200
URL: https://www.manchesterairport.co.uk/help/passenger-guides/pet-travel-scheme/

 

How to transport the assistance dog

Assistance dogs always travel in the cabin. To ensure the safety and well-being of passengers and animals, assistance dogs must be transported under the following conditions:

  • Without a carrier, at the owner's feet.
  • Always on a leash.
  • Without occupying a passenger seat.
  • Without moving around the cabin.
PETC and AVIH - Service Fees

 

  PETC AVIH
Routes MAX. 8KG

MAX. 32Kg

(NORM)

>32Kg and <45Kg

(LARGE)

GDS

 FLYTAP

ONLINE CHECK-IN

OTHER CHANNELS1

Domestic flights (Portugal)

40 EUR
48 USD
61 CAD

45 EUR

58 USD
72 CAD

80 EUR

101 USD
121 CAD

130 EUR

162 USD
195 CAD

Europe, Morocco, Tunisia

and flights between Accra and São Tomé

70 EUR
88 USD
111 CAD

75 EUR

95 USD
114 CAD

120 EUR

149 USD
188 CAD

230 EUR

282 USD
358 CAD

 Intercontinental Flights

 

150 EUR 
185 USD
235 CAD

160 EUR

199 USD
239 CAD

230 EUR

282 USD
358 CAD

300 EUR

367 USD
466 CAD

The prices shown above are per route and will be charged in the local currency, according to the exchange rate in force. These services are non-refundable.
For transactions carried out outside Europe, which use a different local currency, the value of the service will be converted from the fixed amount in USD to the local currency (except Canada).

1Purchases made through other available channels, such as local counters (city or airport), Contact Center, etc.

 

IMPORTANT NOTE

Fictitious or False Data

In both PETC and AVIH reservations, it is of extreme importance that the data inserted in the service request entry are correct. 

The weights indicated always consider the total weight of the animal + the box. Always make sure that the weight entered in the corresponding entry is correct. Also make sure that the box measurements are correct, as well as the species and breed of the animal

The insertion of fictitious or false data, as well as the inadequacy of the size of the animal box to be transported, may result in delays or even denied boarding.

 

Transportation as Cargo
Applicable when the animal's weight, including the crate, exceeds the maximum weight of 45 kg / 99 lbs (or 32 kg / 70 lbs in the case of flights to, from or transiting the USA, Hungary, France and the Netherlands.
  • Transportation must correspond to the passenger's ticket route;
  • The amount collected for the service is calculated according to the “Class Rate” available in chapter 3.7.2 TACT IATA  Rules.
  • The animal must be delivered to the cargo office four hours before departure. The conditions/timetables for acceptance of the animal  may differ according to the airport of departure;
  • The passenger must provide all the necessary documents and shall pay any additional fees charged at the airport of origin and destination;
  • TAP reserves the right to decide which flight the animal is carried on;
  • On flights from Lisbon to Luanda, animals are only carried as cargo.
  • Animals of uncommon sizes, reptiles or rodents can only be accepted as cargo.

Contact TAP Cargo for more information.

Requirements for flights between EU Member States
Mandatory requirements and documents for flights between member states of the European Union (EU):

The health requirements and documents mentioned below are mandatory for all non-commercial movements of pets on flights between EU1 member states, or from some non-EU2 countries adhering to the European Union Pet Passport.

  • Microchip identification: The animal must have a microchip implanted in it that allows its identification. Animals identified by tattoo are only allowed if the tattoo was applied before 03/07/2011 and upon presentation of written proof.
  • EU pet passport: must be issued by a veterinarian authorised by the competent authority of the country of origin and certify the identification and anti-rabies vaccination of the animal.
  • Valid anti-rabies vaccination: must be administered on or after the date of microchipping.
  • Disclaimer for hold transport: this document is only necessary if the animal has to be transported in the hold.

Animals between the ages of 10 and 12 weeks do not need to present microship identification, a pet passport or rabies vaccination. In this case, the documents required are:

  • Health report for dogs and cats and
  • Health certificate issued by a veterinary doctor.

1Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Finland.

2Andorra, Switzerland, Faroe Islands, Gibraltar, Greenland, Iceland, Lichtenstein, Monaco, Norway, San Marino and Vatican City State. 

Health requirements for travelling with pets between Mainland Portugal and the
Autonomous Regions of Azores and Madeira:

  • Cats without rabies vaccination, of any age (in Portugal, rabies vaccination is not compulsory for these species), and dogs up to 3 months old - must be accompanied by a health certificate issued by a clinical veterinarian, certifying that the animal, on the date of the clinical examination, showed no signs of diseases specific to the species and was fit to travel to the destination;
  • Dogs over 3 months old - must present a health report or passport with proof of valid rabies vaccination. Electronic identification is compulsory before this vaccination;
  • Cats born on or after 25 October 2019 must be electronically identified within 120 days of birth. Cats born before 25 October 2019 must be electronically identified until 25 October 2022. 

The Pet Passport is not compulsory.

Deworming against internal and external parasites is always advisable.

 

Flights from/to Ireland (DUB)

Passengers from countries outside the European Union transporting animals to Dublin Airport by air must inform the Irish veterinary authorities of their arrival at least 24 hours in advance. Arrival times for animals from non-EU countries must be between 07:00 and 21:00, 7 days a week.

Boarding will only take place if the veterinary check is confirmed. Check the detailed information by country of origin on the Pet Travel Portal. 

 

ATTENTION:

Combined transportation as AVIH on one leg and another leg as AVI is not allowed.

Transport regulations for dogs with cropped ears 

Since September 1, 2023, dogs with their ears cropped or entirely removed for reasons other than diagnosis, for treatment of injury, disease or infection are not allowed in Ireland. 

To allow transportation, a certificate issued by a local veterinarian is necessary stating that a specific veterinary purpose justifies removing the dog's ears. The passenger must apply for the certificate electronically at least five days before departure.  

Please find all the information on the following pages: ear-cropping of dogs regulations 2023 and import guide.


 

Requirements on flights to/from outside the EU

Requirements and documents required for flights outside EU member states:

Before booking any air travel outside EU3 member states, we suggest that passengers enquire in advance with their veterinarian, or the Directorate-General for Food and Veterinary Affairs, about the requirements and documents needed for the non-commercial transport of pets, for the specific date and destination of their travel.

3Except Andorra, Switzerland, Faroe Islands, Gibraltar, Greenland, Iceland, Lichtenstein, Monaco, Norway, San Marino and the Vatican State as they are members of the European Union Companion Passport.

 

CHANGE OF TRANSPORT CONDITION - PETC/AVIH

Whenever the transport condition of the animal is not the same for the entire journey, i.e. if the animal is carried one leg of the journey as AVIH and the next as PETC, or vice versa, 3 hours are required between flights at the transfer point.

 

SEDATIVES

We do not recommend the use of sedatives except under certain conditions and on veterinary advice. Tranquillisers lower blood pressure, especially at high altitudes, which can be fatal for animals travelling in the hold.

 

Flights to Portugal

Animals flying to Portugal from non-EU countries (including the UK, except Northern Ireland) must submit an entry request to the DGAV at least 48 hours before arrival.

 

Flights from/to the United Kingdom

Pets are not allowed into the country.
The UK only allows pets to leave the country by air.
Only  Assistance Animals (SVAN) dogs are allowed to be transported.

From 01 May 2022, PETC and AVIH will not be accepted on flights originating/transiting LGW airport. For any route originating from LGW, direct or transit, pets must be carried as cargo.


Flights to the USA

Beginning July 14, 2021, there will be a temporary suspension on the importation of dogs entering the United States from countries classified by the CDC (Centers for Disease Control and Prevention) as high risk for canine rabies. It may also include dogs arriving from countries that are NOT high risk if the dogs have been in a high-risk country during the six months before travel. 
This temporary suspension will not affect those importing dogs from countries with low or no known risk of canine rabies, or US citizens and returning legal residents with pets (provided all exemption requirements are met).

Dogs with a CDC dog import permit can only make their entry through JFK International Airport.

UPDATE: Effective December 1, 2021:

  • Dogs vaccinated in the United States by a US-licensed veterinarian may re-enter the United States from a high-risk country without a CDC Dog Import Permit  - More info HERE
  •  All dogs that have been in a high-risk country in the past 6 months may only enter the United States through an approved port of entry, which includes all 18 airports with a CDC quarantine station - More info HERE

 

Flights from/to Brazil

Passengers travelling with AVIH/PETC are not accepted if they have connecting flights operated by G3 and/or AD in Brazil.
This rule applies to all flights these airlines operate, even if the marketing flight number is TP.
Passengers must contact directly each airline.

From the EU to  Brazil

Please be advised that by the decision of the Ministry of Agriculture and Livestock of Brazil, the entry of pet animals is no longer authorized without the presentation of the International Veterinary Certificate.

The European Pet Passport is not recognized by Brazilian Authorities, therefore only the INTERNATIONAL VETERINARY CERTIFICATE must be presented.

 Detailed information HERE

  • Import licence: Apart from dogs and cats, any other pet entering the country must have an Import Licence issued by the Brazilian Ministry of Agriculture, Livestock and Supply.
  • Carrying birds to Guarulhos:  Birds should be transported to Guarulhos Airport (São Paulo) as cargo.
  • See the links below for further information about carrying animals by air to Brazil:

From Brazil to the EU

International Veterinary Certificates (IVC): Since 1 November 2022, IVCs for the European Union have been issued electronically. Learn all the information here.  

If you need to transport animals by air from Brazil to the European Union, see what you need to do in this document (PDF, 31 KB, PT).

 

Flights in transit/to South Africa

PETC/AVIH will not be accepted on flights to/in transit of South Africa unless manifested as Cargo - see TIMATIC.

 

Flights from/to Angola

For travel between Lisbon and Luanda, the transport of animals in the hold cannot be accepted. It is advised to contact the Cargo Department in advance.

TAP MILES&GO PETS
Because we are a Pet-Friendly company, TAP Miles & Go Customers earn miles when travelling on TAP-operated flights with their pets. Whether in the cabin or the hold, they can earn up to 500 miles by taking their loyal companions on our planes!

Simply enter the TAP Miles & Go frequent flyer number into the PNR.

This offer does not apply to customers travelling on award tickets or other types of tickets not eligible to earn miles.
 
 
 

 

 

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