These guidelines are valid for Groups booked to travel up to the 30th of September 2020.
1. Group with canceled flights and tickets already issued
- Voucher (for unused or returns) - to be requested via this link.
- Refund via BSPLink is permitted
2. Group with canceled flights, no alternative flights and no tickets issued
EMDs for deposit will be used on a future group; if expiring, please contact us.
About the VOUCHER:
- The validity is 1 year.
- It can be used for travel or services on flights operated by TAP Air Portugal;
- It can be used by third parties, with authorization from the holder;
- It can be used in full or, if used partially, the remaining value can be used in future purchases;
- Once issued, this travel voucher is non-refundable;
- For purchases made with this voucher, a document proving the payment of travel or services cannot be issued.
- Voucher redemption: see how to request here.