There are three types of wheelchair that can be requested:
WCHR – Wheelchair Ramp
For passengers who have difficulty walking the usual commuting distances at an airport but are able climb up our down the aircraft's stairs, a "ramp" chair should be ordered via SSR WCHR (R=ramp).
GDS entries (examples in Criptic mode)
Amadeus
SRWCHRTPNN1-ELDERLY LADY DIFF WALK/P1/S1
Galileo
SI.P1S1/WCHR * ELDERLY LADY DIFF WALK
Sabre
3WCHR1/ELDERLY LADY DIFF WALK -1.1
WCHS – Wheelchair Stairs
For passengers who have difficulty walking the usual commuting distances at the airport as well as up and down the aircraft's stairs, a "stairs" chair should be ordered through SSR WCHS (S=stairs).
GDS entries (examples in Criptic mode)
Amadeus
SR WCHSTPNN1-ELDERLY GENT UNA CLIMB STEPS/P1/S1
Galileo
SI.P1S1/WCHS* ELDERLY GENT UNA CLIMB STEPS
Sabre
3WCHS1/ELDERLY GENT UNA CLIMB STEPS-1.1
WCHC - Wheelchair Cabin
For passengers with little or no mobility that prevents their movement to any distance, including to their seat in the airplane, a "cabin" chair must be through SSR WCHC (C = cabin).
GDS entries (examples in Criptic mode)
Amadeus
SRWCHCTPNN1- PARAPLEGIC/USED TO TRVL/ACCOMPANIED/P1/S1
Galileo
SI.P1S1/WCHC* PARAPLEGIC/USED TO TRVL/ACCOMPANIED
Sabre
3WCHC/PARAPLEGIC/USED TO TRVL/ACCOMPANIED-1.1
When inserting one of these three SSRs, the system will insert the following warning:
“IF BRINGING OWN WHEELCHAIR PLS REQ WCBD/WCMP/WCBW”
this message is an alert so that if the passenger wishes to carry his own wheelchair, an additional SSR is added indicating the type of wheelchair.
(1)Travelling with own wheelchair
According to the Regulation (CE) Nº1107/2006, Annex II, disabled passengers and passengers with reduced mobility when travelling by air, can transport, free of charge, 2 pieces of mobility equipment, including electric wheelchairs.
Acceptance of electric wheelchairs is always pending on type of wheelchair, type of aircraft and available space on hold.
Any battery powered mobility equipment (wheelchair or similar equipment) requires previous authorization from the airline. So, when the transportation of a wheelchair is requested, technical detailed information regarding the battery must be sent to our Help Desk for verification by the safety department.
Request must be made latest until 48 hours before the flight using the IATA codes mentioned below:
SSR WCMP - Manually Powered Wheelchair (no battery)
SSR WCBD - Non-Spillable Battery - Dry Cell and Gel Cell Battery Wheelchair
SSR WCBW - Spillable Battery - Wet Cell Battery Wheelchair
SSR WCLB - (Non-spillable) Lithium - Ion Battery Wheelchair
- The request can be made simultaneously or after insertion of the respective SSR WHCR, WCHS or WCHC.
- In the free-text space of these SSRs, the 3 dimensions, the weight, the battery type, the power (in Watt-hours -Wh(2)) and other specifications (folding, non-folding, sports, etc.) must be entered.
- In the case of electric mobility equipment, the passenger must provide the technical specifications - brand / model / type / power of the battery (Watt-hours - Wh(2)) for verification of the airline in order to ensure they are safely and properly transported.
- The SSR will be in pending status for analysis and confirmation by the airline.
GDS entries (examples in Criptic mode)
NOTE: The transport request for the passenger's own wheelchair must have specifications for the wheelchair, including the brand and model.
Amadeus
SRWCMPTPNN1-15KG DIMS 60X50X65
SRWCBDTPNN1-65KG QUICKIE Q50R DIM120X115X65CM DRY CELL BATTERY 120WH
SRWCBWTPNN1-22KG QUICKIE Q50R DIMS 90X80X60 115WH BATTERY/S3-4/P2
SRWCLBTPNN1-18KG QUICKIE Q50R DIMS 75X80X50 LITHIUM ION BATTERY 120WH
Galileo
SI.P1S1/WCMP*15KG DIMS 60X50X65
SI.P1S1/WCBD*65KG QUICKIE Q50R DIM120X115X65CM DRY CELL BATTERY 120WH
SI.P1S1/WCBW*22KG QUICKIE Q50R DIMS 90X80X60 115WH BATTERY/S3-4/P2
SI.P1S1/WCLB*18KG QUICKIE Q50R DIMS 75X80X50 LITHIUM ION BATTERY 120WH
Sabre
3WCMP1/15KG DIMS 60X50X65
3WCBD1/65KG QUICKIE Q50R DIMS 120X115X65 DRY CELL BATTERY 120WH
3WCBW1/22KG QUICKIE Q50R DIMS 90X80X60 115WH BATTERY
3WCLB1/18KG QUICKIE Q50R DIMS 75X80X50 LITHIUM ION BATTERY 120WH
NOTES:
Batteries
Whenever feasible, wet batteries will have to be disassembled in advance and packed in a hard, labelled package. If dispatched as hold baggage, they must be folded in hard cardboard and marked as "BATTERY, WET, WITH WHEELCHAIR" or "BATTERY, WET, WITH MOBILITY AID"
Important: wheelchairs with one battery over 300Wh or two batteries exceeding 160Wh each will have to be carried as cargo, which means that they must be handed over to the cargo services in advance. Please contact TAP Air Cargo for further information.
(2)Formula to convert the battery power into Watt-hours if given in Ah and V:
Example: 10Ah X 24 V = 240Wh
The handling (turning on / off batteries) is the responsibility of the passenger; the airport staff cannot carry out this type of action. The batteries must be switched off beforehand and properly protected against short circuits and spills (see notes below), with the terminals covered with insulating material in order to avoid any hazards.
In case of doubt, please check the page “Prohibited and/or restricted goods”.