ITALY - Procedures Ground Handling Stike 29SEP23
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Ponte Aérea: Paris | Madrid | Funchal | Porto
Updated on 18 Sep 2023

Discover all the advantages of TAP's "Ponte Aérea"

Lisbon-Paris | Lisbon-Funchal | Lisbon-Madrid | Lisbon-Porto (vv)

Lisbon - Paris - Lisbon 
Ponte Aérea between Lisbon and Paris - a quick solution with many advantages!
  • Up to 16 daily flights (8 departing from Lisbon and 8 departing from Paris):
  • Free same-day change to a previous flight, upon availability
  • Check-in available up to 45 mins before flight departure;
  • Fast Track (except Discount fares and group tickets (class G))

Choose the one that best suits your client's needs!

  DISCOUNT CLASSIC PLUS EXECUTIVE  TOP EXECUTIVE 
Hand baggage 1x10Kg

1x10Kg

1x10Kg

2x10Kg

2x10Kg

Hold baggage1 x

1x23Kg

1x23Kg

2x32Kg

2x32Kg

Seat booking2 x standard2

standard or comfort

Fast Track3

additional cost

Priority check-in x x

Lounge access4

additional cost

additional cost

additional cost

Priority Baggage x x

Miles earned for TAP Miles&Go Clients x 70% 100% 150% 200%
Notifications by SMS5

Refunds  x x

x

1) Hold Baggage - When flying DISCOUNT if passengers want to take hold baggage they can add an FBAG.
2) Seat reservations - Seat reservations are permitted on all fares, although they are subject to payment when flying in DISCOUNT fare. Check the applicable rates here.
3) Fast Track - The Fast Track service is available at Lisbon and Orly airports, free of charge for all fares except Discount (passengers with a discount ticket who hold cards that include the service retain access to Fast Track). Not available for Transit Passengers and Group Bookings (G-Class). Click here for prices and airports available to purchase "Fast Track" as an additional service.
4) Lounge - On fares where access to the Lisbon Lounge is not included, it is possible to buy the service for 39.99€. Lounge prices depend on the airport, check here.
5) SMS notifications - To receive notifications about the flight, contact details must be provided when booking or checking in online.

 

Voluntary Changes (from 18th of September 2023)

 
 
Economy
Business
 
Discount
Classic
Plus
Executive
Top Executive

CHANGES ON/AND FOR THE SAME DAY AS ORIGINAL FLIGHT

ON WAITLIST - BEFORE DEPARTURE OF ORIGINAL FIGHT AND FOR PREVIOUS FLIGHTS

Free of charge

Free of charge

Free of charge

Free of charge

Free of charge

ON WAITLIST - FOR FLIGHTS AFTER THE ORIGINAL FLIGHT

Not allowed

Not allowed

Not allowed

Not allowed

Not allowed

WITH BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT ANDFOR FLIGHTS BEFORE AND AFTER THE ORIGINAL FLIGHT

DU 65€ + Fare difference (if applicable)

DU 25€

Free of charge

DU 50€

Free of charge

WITH BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 170€ + Fare difference (if applicable)

Fare difference (if applicable)

CHANGE OF DATE BEFORE OR AFTER ORIGINAL FLIGHT DATE

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT

DU 65€ + Fare difference (if applicable)

DU 25€ + fare difference (if applicable)
Fare difference (if applicable)

DU 50€ + Fare difference (if applicable)

Fare difference (if applicable)
BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT 

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 170€ + Fare difference (if applicable)

Fare difference (if applicable)

AWARD TICKETS

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT AND FOR SAME DAY AS ORIGINAL
FLIGHT

 

DU 30€

DU 30€

DU 30€

DU 30€

DU 30€

 
  • On the same day as the original flight, on standby, passengers can make changes at the Airport (at check-in or at the gate, if they only have carry-on baggage).
  • Award Tickets: Changes on/to the same day as the original flight, with a confirmed seat reservation (reissue before the original flight) are charged at €30 (TAP Miles&Go Gold and Navigator passengers are exempt). Changes to Award Ticket bookings for days other than the day of the original flight are subject to the general rules of the TAP Miles&Go Programme.

 

Check-in and Boarding Gates

To ensure successful assistance to passengers with special needs, they should contact the dedicated check-in counter no later than 45 minutes prior to the departure time of their flight. To make boarding easier, dedicated boarding areas have been created for the Ponte Aérea service:

 

CHECK-IN COUNTERS

SECURITY CONTROL

BOARDING GATE

LISBOA 6 and 7

next to check-in counter 6 and 7

15 and 15A*

*dedicated boarding gates which for operational reasons can be changed.


Fast Track

The Fast Track service applies to all passengers on this Ponte Aérea (including Award Tickets), except *Discount fare ticket holders.
Not available for transit passengers and group bookings (G-Class).
 
Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.
 
*Note: Passengers with DISCOUNT fare who also have an eligible card for FAST service are entitled to the service since the card overlaps the fare. Learn more about eligible cards, here.

 

Lisbon - Funchal - Lisbon
It's now easier to visit Madeira.
  • Up to 14 daily flights (7 departing from Lisbon and 7 departing from Funchal)
  • Free same-day change to a previous flight, upon availability
  • Check-in available up to 45 mins before flight departure;
  • Fast Track (except Discount fares and group tickets (class G))

Choose the one that best suits your client's needs!

  DISCOUNT CLASSIC PLUS EXECUTIVE  TOP EXECUTIVE 
Hand baggage 1x10Kg

1x10Kg

1x10Kg

2x10Kg

2x10Kg

Hold baggage1 x

1x23Kg

1x23Kg

2x32Kg

2x32Kg

Seat booking2 x standard2

standard or comfort

Fast Track3

additional cost

Priority check-in x x

Lounge access4

additional cost

additional cost

additional cost

Priority Baggage x x

Miles earned for TAP Miles&Go Clients x 70% 100% 150% 200%
Notifications by SMS5

Refunds  x x

x

1) Hold Baggage - When flying DISCOUNT if passengers want to take hold baggage they can add an FBAG.
2) Seat reservations - Seat reservations are permitted on all fares, although they are subject to payment when flying in DISCOUNT fare. Check the applicable rates here.
3) Fast Track - The Fast Track service is available at Lisbon and Funchal airports, free of charge for all fares except Discount (passengers with a discount ticket who hold cards that include the service retain access to Fast Track). Not available for Transit Passengers and Group Bookings (G-Class). Click here for prices and airports available to purchase "Fast Track" as an additional service.
4) Lounge - On fares where access to the Lisbon Lounge is not included, it is possible to buy the service for 39.99€. Lounge prices depend on the airport, check here.
5) SMS notifications - To receive notifications about the flight, contact details must be provided when booking or checking in online.

 

Voluntary Changes (from 18th of September 2023)

 
 
Economy
Business
 
Discount
Classic
Plus
Executive
Top Executive

CHANGES ON/AND FOR THE SAME DAY AS ORIGINAL FLIGHT

ON WAITLIST - BEFORE DEPARTURE OF ORIGINAL FIGHT AND FOR PREVIOUS FLIGHTS

Free of charge

Free of charge

Free of charge

Free of charge

Free of charge

ON WAITLIST - FOR FLIGHTS AFTER THE ORIGINAL FLIGHT

Not allowed

Not allowed

Not allowed

Not allowed

Not allowed

WITH BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT ANDFOR FLIGHTS BEFORE AND AFTER THE ORIGINAL FLIGHT

DU 65€ + Fare difference (if applicable)

DU 25€

Free of charge

DU 50€

Free of charge

WITH BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 170€ + Fare difference (if applicable)

Fare difference (if applicable)

CHANGE OF DATE BEFORE OR AFTER ORIGINAL FLIGHT DATE

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT

DU 65€ + Fare difference (if applicable)

DU 25€ + fare difference (if applicable)
Fare difference (if applicable)

DU 50€ + Fare difference (if applicable)

Fare difference (if applicable)
BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT 

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 170€ + Fare difference (if applicable)

Fare difference (if applicable)

AWARD TICKETS

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT AND FOR SAME DAY AS ORIGINAL
FLIGHT

 

DU 30€

DU 30€

DU 30€

DU 30€

DU 30€

.
  • On the same day as the original flight, on standby, passengers can make changes at the Airport (at check-in or at the gate, if they only have carry-on baggage).
  • Award Tickets: Changes on/to the same day as the original flight, with a confirmed seat reservation (reissue before the original flight) are charged at €30 (TAP Miles&Go Gold and Navigator passengers are exempt). Changes to Award Ticket bookings for days other than the day of the original flight are subject to the general rules of the TAP Miles&Go Programme.

 

Check-in and Boarding Gates

To ensure successful assistance to passengers with special needs, they should contact the dedicated check-in counter no later than 45 minutes prior to the departure time of their flight. To make boarding easier, dedicated boarding areas have been created for the Ponte Aérea service:

 

CHECK-IN COUNTERS

SECURITY CONTROL

BOARDING GATE

LISBOA 6 and 7

next to check-in counter 6 and 7

15 and 15A*

*dedicated boarding gates which for operational reasons can be changed.


Fast Track

The Fast Track service applies to all passengers on this Ponte Aérea (including Award Tickets), except *Discount fare ticket holders.
Not available for transit passengers and group bookings (G-Class).
 
Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.
 
*Note: Passengers with DISCOUNT fare who also have an eligible card for FAST service are entitled to the service since the card overlaps the fare. Learn more about eligible cards, here.

 

Lisbon - Madrid - Lisbon 
Ponte Aérea bridge between Lisbon and Madrid - a quick solution with many advantages!
  • Up to 14 daily flights (7 departing from Lisbon and 7 departing from Madrid)
  • Free same-day change to a previous flight, upon availability
  • Check-in available up to 45 mins before flight departure;
  • Fast Track in Lisbon (except Discount fares and group tickets (class G))

Choose the one that best suits your client's needs!

  DISCOUNT CLASSIC PLUS EXECUTIVE  TOP EXECUTIVE 
Hand baggage 1x10Kg

1x10Kg

1x10Kg

2x10Kg

2x10Kg

Hold baggage1 x

1x23Kg

1x23Kg

2x32Kg

2x32Kg

Seat booking2 x standard2

standard or comfort

Fast Track3

additional cost

Priority check-in x x

Lounge access4

additional cost

additional cost

additional cost

Priority Baggage x x

Miles earned for TAP Miles&Go Clients x 70% 100% 150% 200%
Notifications by SMS5

Refunds  x x

x

1) Hold Baggage - When flying DISCOUNT if passengers want to take hold baggage they can add an FBAG.
2) Seat reservations - Seat reservations are permitted on all fares, although they are subject to payment when flying in DISCOUNT fare. Check the applicable rates here.
3) Fast Track - The Fast Track service is available at Lisbon airport, free of charge for all fares except Discount (passengers with a discount ticket who hold cards that include the service retain access to Fast Track). Not available for Transit Passengers and Group Bookings (G-Class). Click here for prices and airports available to purchase "Fast Track" as an additional service.
4) Lounge - On fares where access to the Lisbon Lounge is not included, it is possible to buy the service for 39.99€. Lounge prices depend on the airport, check here.
5) SMS notifications - To receive notifications about the flight, contact details must be provided when booking or checking in online.

 

Voluntary Changes (from 18th of September 2023)

 
 
Economy
Business
 
Discount
Classic
Plus
Executive
Top Executive

CHANGES ON/AND FOR THE SAME DAY AS ORIGINAL FLIGHT

ON WAITLIST - BEFORE DEPARTURE OF ORIGINAL FIGHT AND FOR PREVIOUS FLIGHTS

Free of charge

Free of charge

Free of charge

Free of charge

Free of charge

ON WAITLIST - FOR FLIGHTS AFTER THE ORIGINAL FLIGHT

Not allowed

Not allowed

Not allowed

Not allowed

Not allowed

WITH BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT ANDFOR FLIGHTS BEFORE AND AFTER THE ORIGINAL FLIGHT

DU 65€ + Fare difference (if applicable)

DU 25€

Free of charge

DU 50€

Free of charge

WITH BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 170€ + Fare difference (if applicable)

Fare difference (if applicable)

CHANGES ON AND FOR THE SAME DAY AS ORIGINAL FLIGHT

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT

DU 65€ + Fare difference (if applicable)

DU 25€ + fare difference (if applicable)
Fare difference (if applicable)

DU 50€ + Fare difference (if applicable)

Fare difference (if applicable)
BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT 

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 170€ + Fare difference (if applicable)

Fare difference (if applicable)

AWARD TICKETS

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT AND FOR SAME DAY AS ORIGINAL
FLIGHT

 

DU 30€

DU 30€

DU 30€

DU 30€

DU 30€

 
  • On the same day as the original flight, on standby, passengers can make changes at the Airport (at check-in or at the gate, if they only have carry-on baggage).
  • Award Tickets: Changes on/to the same day as the original flight, with a confirmed seat reservation (reissue before the original flight) are charged at €30 (TAP Miles&Go Gold and Navigator passengers are exempt). Changes to Award Ticket bookings for days other than the day of the original flight are subject to the general rules of the TAP Miles&Go Programme.

 

Check-in and Boarding Gates

To ensure successful assistance to passengers with special needs, they should contact the dedicated check-in counter no later than 45 minutes prior to the departure time of their flight. To make boarding easier, dedicated boarding areas have been created for the Ponte Aérea service:

 

 

CHECK-IN COUNTERS

SECURITY CONTROL

BOARDING GATE

LISBOA 6 and 7

next to check-in counter 6 and 7

15 and 15A*

MADRID - Barajas

Terminal 2

check-in counters 406 to 408

 

 

 

*dedicated boarding gates which for operational reasons can be changed.


Fast Track

The Fast Track service applies to all passengers on this Ponte Aérea (including Award Tickets), except *Discount fare ticket holders.
Not available for transit passengers and group bookings (G-Class).
 
Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.
 
*Note: Passengers with DISCOUNT fare who also have an eligible card for FAST service are entitled to the service since the card overlaps the fare. Learn more about eligible cards, here.

 

Lisbon - Porto - Lisbon 

TAP has 20 daily flights available, with departures from Porto and Lisbon, between 05h00 and 23h00

  • 20 daily flights available (10 with departure from Lisbon and 10 with departure from Porto)
  • Free same-day change to a previous flight, upon availability
  • Check-in available up to 45 mins before flight departure;
  • Fast Track (except Discount fares and group tickets (class G))

Choose the one that best suits your client's needs!

  DISCOUNT CLASSIC PLUS EXECUTIVE  TOP EXECUTIVE 
Hand baggage 1x10Kg

1x10Kg

1x10Kg

2x10Kg

2x10Kg

Hold baggage1 x

1x23Kg

1x23Kg

2x32Kg

2x32Kg

Seat booking2 x standard2

standard or comfort

Fast Track3

additional cost

Priority check-in x x

Lounge access4

additional cost

additional cost

additional cost

Priority Baggage x x

Miles earned for TAP Miles&Go Clients x 70% 100% 150% 200%
Notifications by SMS5

Refunds  x x

x

1) Hold Baggage - When flying DISCOUNT if passengers want to take hold baggage they can add an FBAG.
2) Seat reservations - Seat reservations are permitted on all fares, although they are subject to payment when flying in DISCOUNT fare. Check the applicable rates here.
3) Fast Track - The Fast Track service is available at Lisbon and Porto airport, free of charge for all fares except Discount (passengers with a discount ticket who hold cards that include the service retain access to Fast Track). Not available for Transit Passengers and Group Bookings (G-Class). Click here for prices and airports available to purchase "Fast Track" as an additional service.
4) Lounge - On fares where access to the Lisbon Lounge is not included, it is possible to buy the service for 39.99€. Lounge prices depend on the airport, check here.
5) SMS notifications - To receive notifications about the flight, contact details must be provided when booking or checking in online.

 

Voluntary Changes (from 18th of September 2023)

 
 
Economy
Business
 
Discount
Classic
Plus
Executive
Top Executive

CHANGES ON/AND FOR THE SAME DAY AS ORIGINAL FLIGHT

ON WAITLIST - BEFORE DEPARTURE OF ORIGINAL FIGHT AND FOR PREVIOUS FLIGHTS

Free of charge

Free of charge

Free of charge

Free of charge

Free of charge

ON WAITLIST - FOR FLIGHTS AFTER THE ORIGINAL FLIGHT

Not allowed

Not allowed

Not allowed

Not allowed

Not allowed

WITH BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT ANDFOR FLIGHTS BEFORE AND AFTER THE ORIGINAL FLIGHT

DU 40€ + Fare difference (if applicable)

DU 15€

Free of charge

DU 35€

Free of charge

WITH BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 65€ + Fare difference (if applicable)

Fare difference (if applicable)

CHANGE OF DATE BEFORE OR AFTER ORIGINAL FLIGHT DATE

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT

DU 40€ + Fare difference (if applicable)

DU 15€ + fare difference (if applicable)
Fare difference (if applicable)

DU 35€ + Fare difference (if applicable)

Fare difference (if applicable)
BOOKING CONFIRMED - AFTER DEPARTURE OF ORIGINAL FLIGHT 

Not allowed

DU 90€ + Fare difference (if applicable)

Fare difference (if applicable)

DU 65€ + Fare difference (if applicable)

Fare difference (if applicable)

AWARD TICKETS

BOOKING CONFIRMED - BEFORE DEPARTURE OF ORIGINAL FLIGHT AND FOR SAME DAY AS ORIGINAL
FLIGHT

 

DU 30€

DU 30€

DU 30€

DU 30€

DU 30€

 
  • On the same day as the original flight, on standby, passengers can make changes at the Airport (at check-in or at the gate, if they only have carry-on baggage).
  • Award Tickets: Changes on/to the same day as the original flight, with a confirmed seat reservation (reissue before the original flight) are charged at €30 (TAP Miles&Go Gold and Navigator passengers are exempt). Changes to Award Ticket bookings for days other than the day of the original flight are subject to the general rules of the TAP Miles&Go Programme.

 

Check-in and Boarding Gates

To ensure successful assistance to passengers with special needs, they should contact the dedicated check-in counter no later than 45 minutes prior to the departure time of their flight. To make boarding easier, dedicated boarding areas have been created for the Ponte Aérea service:

 

CHECK-IN COUNTERS

SECURITY CONTROL

BOARDING GATE

LISBOA 6 and 7

next to check-in counters 6 and 7

15 and 15A*

PORTO 18 and 19  

32*

*dedicated boarding gates which for operational reasons can be changed.


Fast Track

The Fast Track service applies to all passengers on this Ponte Aérea (including Award Tickets), except *Discount fare ticket holders.
Not available for transit passengers and group bookings (G-Class).
 
Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.
 
*Note: Passengers with DISCOUNT fare who also have an eligible card for FAST service are entitled to the service since the card overlaps the fare. Learn more about eligible cards, here.

 

 

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