
Meet TAP's Ponte Aérea service on the routes
LISBON-FUNCHAL | LISBON-PORTO | LISBON-MADRID (vv)
LIS FNC LIS
With the Ponte Aérea service between Lisbon and Funchal, Madeira is even closer!
- 14 daily flights available (7 with departure from Lisbon and 7 with departure from Funchal);
- Check-in available until 45 minutes before the departure of the flight;
- Flexibility to change the flight on the same day;
- Fast Track in Lisbon (except DISCOUNT);
- More comfort on trips
Choose the one that best suits your client's needs!
|
DISCOUNT |
CLASSIC |
PLUS |
EXECUTIVE |
TOP EXECUTIVE |
Hand baggage 1 |
1x10Kg |
1x10Kg
|
1x10Kg
|
2x10Kg
|
2x10Kg
|
Hold baggage 2 |
X |
1x23Kg
|
1x23Kg
|
2x32Kg
|
2x32Kg
|
Seat booking 3 |
X |
Standard 3 |
Standard or Comfort
|
✓
|
✓
|
Fast Track 4 |
From €9,99
|
✓
|
✓
|
✓
|
✓
|
Priority check-in |
X |
X |
✓
|
✓
|
✓
|
Lounge access 5 |
From €39,99
|
From €39,99
|
From €39,99
|
✓
|
✓
|
Priority Baggage |
✓ |
✓ |
✓ |
✓ |
✓
|
Miles earned for TAP Miles&Go Clients |
X |
70% |
100% |
150% |
200% |
Notifications by SMS 6 |
✓
|
✓
|
✓
|
✓
|
✓
|
Refunds |
X |
X |
✓
|
X |
✓
|
1) Hand Baggage - From 19th October 2022, TAP increases the maximum allowed weight of each piece of hand baggage from 8 to 10 Kg.
2) Hold Baggage - Flying on DISCOUNT if the passenger wants to carry hold baggage he can add an FBAG
3) Seat Booking - The booking of seats is allowed in all fares, but in DISCOUNT it is subject to payment. See here the values to be applied to each area.
4) Fast Track - The service is only available at the Lisbon airport and is free of charge for all fares except DISCOUNT.
5) Lounge - In fares where access to the Lounge of Lisbon is not included, the same is possible through the payment of €39,99. The price of the Lounge depends on the airport.
6) Notifications by SMS - Inform the passenger to insert contact details in the booking or mobile check-in to receive notifications of the flight.
TICKET CHANGES
|
CHANGE TO THE SAME DAY AS THE ORIGINAL FLIGHT |
CHANGE OF DATE |
STANDBY
(before flight departure) |
STANDBY
(after flight departure) |
CONFIRMED RESERVATION
(before flight departure) |
NOSHOW
(after flight departure) |
CONFIRMED RESERVATION
(before flight departure)
|
NOSHOW
(after flight departure) |
DISCOUNT |
free |
X |
DU €65 + fare difference |
X |
DU €65 + fare difference |
X |
CLASSIC |
free |
X |
DU €25 |
DU €90 + fare difference |
DU €25 + fare difference |
DU €90 + fare difference
|
PLUS |
free |
free |
free |
FARE DIFFERENCE |
FARE DIFFERENCE |
FARE DIFFERENCE |
EXECUTIVE |
free |
X |
DU €50 |
DU €170+ fare difference |
DU €50 + fare difference |
DU €170+ fare difference
|
TOP EXECUTIVE |
free |
free |
free |
FARE DIFFERENCE |
FARE DIFFERENCE |
FARE DIFFERENCE |
- On the same day as the original flight, on standby, passengers can make changes at the Airport (at the gate if they only have carry-on baggage).
- On the same day as the original flight, with a confirmed booking, passengers holding tickets on Brand DISCOUNT will pay the fee for changes and applicable fare difference (if applicable). Also valid for TAP Miles&Go and Navigator Passengers.
- Award Tickets: on the same day as the original flights and with a confirmed seat the rebooking fee applicable is 30€. For changes in the date of travel, TAP Miles&Go program rules apply.
- On the same day as the original Flight, with confirmed booking (applicable only if the passenger is not noshow or reissuance made before the departure time of the flight being changed), passengers holding tickets on Brands CLASSIC, PLUS, EXECUTIVE and TOP EXECUTIVE are exempt of paying the fare difference. Fee for Changes is only applicable for Brands CLASSIC and EXECUTIVE. TAP Miles&Go and Navigator passengers continue to be exempt from the rebooking fee.
FAST TRACK
FAST TRACK service allows fast access to the boarding area in Lisbon airports and is available to all passengers on point-to-point flights of the Ponte Aérea service, except for DISCOUNT fare, transit and group bookings.
At Lisbon Humberto Delgado Airport, passengers using the Ponte Aérea service have their own priority channel. Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.
LIS OPO LIS
TAP has 20 daily flights available, with departures from Porto and Lisbon, between 05h00 and 23h00
- 20 daily flights available (10 with departure from Lisbon and 10 with departure from Porto);
- Check-in available up to 45 minutes before flight departure;
- Flexibility to change the flight on the same day;
- Fast track (except DISCOUNT);
- More comfort on trips.
Choose the one that best suits your client's needs!
|
DISCOUNT |
CLASSIC |
PLUS |
EXECUTIVE |
TOP EXECUTIVE |
Hand baggage 1 |
1x10Kg |
1x10Kg
|
1x10Kg
|
2x10Kg
|
2x10Kg
|
Hold baggage 2 |
X |
1x23Kg
|
1x23Kg
|
2x32Kg
|
2x32Kg
|
Seat booking 3 |
X |
Standard 3 |
Standard or Comfort
|
✓
|
✓
|
Fast Track 4 |
From €9,99
|
✓
|
✓
|
✓
|
✓
|
Priority check-in |
X |
X |
✓
|
✓
|
✓
|
Lounge access 5 |
From €19,99
|
From €19,99
|
From €19,99
|
✓
|
✓
|
Priority Baggage |
✓ |
✓ |
✓ |
✓ |
✓
|
Miles earned for TAP Miles&Go Clients |
X |
200 |
250 |
300 |
350 |
Notifications by SMS 6 |
✓
|
✓
|
✓
|
✓
|
✓
|
Refunds |
X |
X |
✓
|
X |
✓
|
1) Hand Baggage - From 19th October 2022, TAP increases the maximum allowed weight of each piece of hand baggage from 8 to 10Kg.
2) Hold Baggage - Flying on DISCOUNT if the passenger wants to carry hold baggage he can add an FBAG
3) Seat Booking - The booking of seats is allowed in all fares, but in DISCOUNT it is subject to payment. See here the values to be applied to each area.
4) Fast Track - The service is only available at the Lisbon airport and is free of charge for all fares except DISCOUNT, transit and group bookings.
5) Lounge - In fares where access to the Lounge of Lisbon is not included, the same is possible through the payment of €19,99. The price of the Lounge depends on the airport.
6) Notifications by SMS - Inform the passenger to insert contact details in the booking or mobile check-in to receive notifications of the flight.
TICKET CHANGES
|
CHANGE TO THE SAME DAY AS THE ORIGINAL FLIGHT |
CHANGE OF DATE |
STANDBY
(before flight departure) |
STANDBY
(after flight departure) |
CONFIRMED RESERVATION
(before flight departure) |
NOSHOW
(after flight departure) |
CONFIRMED RESERVATION
(before flight departure)
|
NOSHOW
(after flight departure) |
DISCOUNT |
free |
X |
DU €40+ fare difference |
X |
DU €40+ fare difference |
X |
CLASSIC |
free |
X |
DU €15
|
DU €90+ fare difference |
DU €15+ fare difference
|
DU €90+ fare difference
|
PLUS |
free |
free |
free |
FARE DIFFERENCE |
FARE DIFFERENCE |
FARE DIFFERENCE |
EXECUTIVE |
free |
X |
DU €35 |
DU €65+ fare difference |
DU €35+ fare difference |
DU €65+ fare difference
|
TOP EXECUTIVE |
free |
free |
free |
FARE DIFFERENCE |
FARE DIFFERENCE |
FARE DIFFERENCE |
- On the same day as the original flight, on standby, passengers can make changes at the Airport (at the gate if they only have carry-on baggage).
- On the same day as the original flight, with a confirmed booking, passengers holding tickets on Brand DISCOUNT will pay the fee for changes and applicable fare difference (if applicable). Also valid for TAP Miles&Go and Navigator Passengers.
- Award Tickets: on the same day as the original flights and with a confirmed seat the rebooking fee applicable is 30€. For changes in the date of travel, TAP Miles&Go program rules apply.
- On the same day as the original Flight, with confirmed booking (applicable only if the passenger is not noshow or reissuance made before the departure time of the flight being changed), passengers holding tickets on Brands CLASSIC, PLUS, EXECUTIVE and TOP EXECUTIVE are exempt of paying the fare difference. Fee for Changes is only applicable for Brands CLASSIC and EXECUTIVE. TAP Miles&Go and Navigator passengers continue to be exempt from the rebooking fee.
CHECK-IN AND BOARDING GATES
In order to ensure successful assistance to passengers with special needs, they should contact the dedicated check-in counter no later than 45 minutes prior to the departure time of their flight. To make boarding easier, dedicated boarding areas have been created for the Ponte Aérea service:
|
CHECK-IN COUNTERS
|
SECURITY CONTROL
|
BOARDING GATE
|
LISBOA |
6 and 7 |
next to check-in counters 6 and 7
|
15 and 15A*
|
PORTO |
18 and 19 |
|
32*
|
*dedicated boarding gates which for operational reasons can be changed.
FAST TRACK
FAST TRACK service allows fast access to the boarding area in Lisbon and Porto airports and is available to all passengers on point-to-point flights of the Ponte Aérea service, except for DISCOUNT fare, transit and group bookings.
At Porto's Francisco Sá Carneiro Airport passengers using the Ponte Aérea service, OPO LIS may use the priority security/fast track/greenway on all flights. The boarding card shall show the word FAST.
At Lisbon's Humberto Delgado Airport passengers using the Ponte Aérea service, LIS OPO has a dedicated priority channel. Passengers that by eligibility are entitled to Fast Track, shall have the word FAST printed on their boarding cards by default.
LIS MAD LIS
Ponte Aérea flights between Lisbon and Madrid - a quick solution with many advantages!
- 12 daily flights available (6 flights departing from Madrid and 6 flights departing from Lisbon);
- Check-in available up to 45 minutes before the flight departure;
- Flexibility to change the flight on the same day;
- Fast track in Lisbon (except DISCOUNT, transit and group reservations);
- More comfort on trips
Choose the one that best suits your client's needs!
|
DISCOUNT |
CLASSIC |
PLUS |
EXECUTIVE |
TOP EXECUTIVE |
Hand baggage 1 |
1x10Kg |
1x10Kg
|
1x10Kg
|
2x10Kg
|
2x10Kg
|
Hold baggage 2 |
X |
1x23Kg
|
1x23Kg
|
2x32Kg
|
2x32Kg
|
Seat booking 3 |
X |
Standard 3 |
Standard or Comfort
|
✓
|
✓
|
Fast Track 4 |
From €9,99
|
✓
|
✓
|
✓
|
✓
|
Priority check-in |
X |
X |
✓
|
✓
|
✓
|
Lounge access 5 |
From €39,99
|
From €39,99
|
From €39,99
|
✓
|
✓
|
Priority Baggage |
✓ |
✓ |
✓ |
✓ |
✓
|
Miles earned for TAP Miles&Go Clients |
X |
70% |
100% |
150% |
200% |
Notifications by SMS 6 |
✓
|
✓
|
✓
|
✓
|
✓
|
Refunds |
X |
X |
✓
|
X |
✓
|
1) Hand Baggage - From 19th October 2022, TAP increases the maximum allowed weight of each piece of hand baggage from 8 to 10Kg.
2) Hold Baggage - Flying on DISCOUNT if the passenger wants to carry hold baggage he can add an FBAG
3) Seat Booking - The booking of seats is allowed in all fares, but in DISCOUNT it is subject to payment. See here the values to be applied to each area.
4) Fast Track - The service is only available at the Lisbon airport and is free of charge for all fares except DISCOUNT, transit and group bookings.
5) Lounge - In fares where access to the Lounge of Lisbon is not included, the same is possible through the payment of €39,99. The price of the Lounge depends on the airport.
6) Notifications by SMS - Inform the passenger to insert contact details in the booking or mobile check-in to receive notifications of the flight.
TICKET CHANGES
|
CHANGE TO THE SAME DAY AS THE ORIGINAL FLIGHT |
CHANGE OF DATE |
STANDBY
(before flight departure) |
STANDBY
(after flight departure) |
CONFIRMED RESERVATION
(before flight departure) |
NOSHOW
(after flight departure) |
CONFIRMED RESERVATION
(before flight departure)
|
NOSHOW
(after flight departure) |
DISCOUNT |
free |
X |
DU €65 + fare difference |
X |
DU €65 + fare difference |
X |
CLASSIC |
free |
X |
DU €25 |
DU €90 + fare difference |
DU €25 + fare difference
|
DU €90 + fare difference
|
PLUS |
free |
free |
free |
FARE DIFFERENCE |
FARE DIFFERENCE |
FARE DIFFERENCE |
EXECUTIVE |
free |
X |
DU €50 |
DU €170+ fare difference |
DU €50 + fare difference |
DU €170+ fare difference
|
TOP EXECUTIVE |
free |
free |
free |
FARE DIFFERENCE |
FARE DIFFERENCE |
FARE DIFFERENCE |
- On the same day as the original flight, on standby, passengers can make changes at the Airport (at the gate if they only have carry-on baggage).
- On the same day as the original flight, with a confirmed booking, passengers holding tickets on Brand DISCOUNT will pay the fee for changes and applicable fare difference (if applicable). Also valid for TAP Miles&Go and Navigator Passengers.
- Award Tickets: on the same day as the original flights and with a confirmed seat the rebooking fee applicable is 30€. For changes in the date of travel, TAP Miles&Go program rules apply.
- On the same day as the original Flight, with confirmed booking (applicable only if the passenger is not noshow or reissuance made before the departure time of the flight being changed), passengers holding tickets on Brands CLASSIC, PLUS, EXECUTIVE and TOP EXECUTIVE are exempt of paying the fare difference. Fee for Changes is only applicable for Brands CLASSIC and EXECUTIVE. TAP Miles&Go and Navigator passengers continue to be exempt from the rebooking fee.
CHECK-IN AND BOARDING GATES
In order to ensure successful assistance to passengers with special needs, they should contact the dedicated check-in counter no later than 45 minutes prior to the departure time of their flight. To make boarding easier, dedicated boarding areas have been created for the Ponte Aérea service:
|
CHECK-IN COUNTERS
|
SECURITY CONTROL
|
BOARDING GATE
|
LISBOA |
6 and 7 |
next to check-in counter 6 and 7
|
15 and 15A*
|
MADRID - Barajas |
Terminal 2
check-in counters 406 to 408
|
|
|
*dedicated boarding gates which for operational reasons can be changed.
FAST TRACK
FAST TRACK service allows fast access to the boarding area in Lisbon airports and is available to all passengers on point-to-point flights of the Ponte Aérea service, except for DISCOUNT fare, transit and group bookings.
At Lisbon Humberto Delgado Airport, passengers using the Ponte Aérea service have their own priority channel. Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.