TAP Agents

GERMANY - National German Strike - Procedures UPDATE

Need Help?

TAP Fare Products - Branded Fares

Updated on 17 Jan 2023

Fares That Match Each Passenger´s Needs

As every passenger has different characteristics and travel needs, TAP has put together a set of branded fares so that you can choose the one that best suits your customer. The six fares are available for flights between Europe and North Africa and intercontinental flights, all of which allow the purchase of extra services or upgrade to the next fare.

Customers can easily and transparently choose the option that best serves the purpose of their trip, paying only the price corresponding to the branded fare they value most.

Branded Fares - Introduction

TAP offers four options for traveling in economy and two in executive class, corresponding to six fares with different levels of flexibility and services included.

Passengers who wish to travel with hand luggage only can choose the DISCOUNT fare, which offers a more competitive price and allows easier disembarkation since there is no need to wait for the hold luggage.

Passengers who wish to travel on intercontinental flights with one piece of hold baggage included in the fare, and the possibility of changing the trip (with a penalty) may choose the BASIC fare. On continental flights (Europe and North Africa) the best option for these passengers is the CLASSIC fare.

The CLASSIC brand is suitable for passengers who wish to book a seat on board in the standard area for all destinations.

Passengers who want seat reservations, priority check-in, the possibility of making changes free of charge or reimbursement, and more flexibility in luggage (on intercontinental flights and between continental Portugal and the islands of the Azores or Madeira), among other advantages, will find a fare to suit their needs by purchasing PLUS.

Additional services such as seat reservations, extra or excess baggage, Fast Track, and Lounge access, among others, can be purchased separately, regardless of the branded fare purchased. Please check the respective articles to learn more.

In executive class, the EXECUTIVE Brand offers a trip with all the comfort and with more attractive prices, allowing access to the lounge and differentiated boarding.

In TOP EXECUTIVE Brand, passengers find full flexibility, being able to change or request reimbursement of the tickets without costs, and in the case of intercontinental flights, passengers may carry two bags in the hold up to 32kgs (each), and two cabin bags up to 8kgs each. This fare also guarantees the possibility of accumulating more miles.

Thus, you can propose to your Customers the fare that best suits their profile and travel itinerary.

This change was part of the measures defined in TAP's Strategic Plan, which included, among others, the program to refurbish its medium- and long-haul fleet in order to improve aircraft cabin interiors and provide passengers with more comfort and a better travel experience.

See the table of advantages per branded fare, in the corresponding tabs below.

Advantages Overview Table - Europe & North Africa Flights

Check below the table of advantages for each branded fare on flights to EUROPE and NORTH AFRICA:


Economy				Executive
	DISCOUNT The best price for those traveling only with cabin baggage	CLASSIC Ideal for those who travel with luggage, want seat reservation and flexibility at an affordable price	PLUS The most complete and advantageous fare in Economy Class	EXECUTIVE The right choice for those who value the benefits and comfort of the Executive Class	TOP EXECUTIVE Complete flexibility from the moment of the booking to the moment of arrival, with exclusivity
Hand baggage	1 x 8kg	1 x 8kg	1 x 8kg	2 x 8kg	2 x 8kg
Hold baggage⁽¹⁾	x^(1a)	1 x 23kg	1 x 23kg ^(1b)	2 x 32kg	2 x 32kg
Ticket change⁽²⁾	From 65€	From 25€	✓	From 85€	✓
Refund	x	x	✓	x	✓
Seat reservation⁽³⁾	x	Standard Seat	Standard or Comfort seat	Book a seat at any time	Book a seat at any time
Meals⁽⁴⁾	x	x	x	✓	✓
Fast Track⁽⁵⁾	x	x	x	✓	✓
Priority check-in	x	x	✓	✓	✓
Priority Boarding	x	x	x	✓	✓
Lounge⁽⁶⁾	x	x	x	✓	✓
Priority baggage	x	x	✓	✓	✓
Premium Customer Center	x	x	x	✓	✓
Miles	x	70%	100%	150%	200%
Upgrade with cash or miles⁽⁷⁾	✓	✓	✓	Not applicable	Not applicable
Digital Kiosk⁽⁸⁾	1 publication	2 publications	3 publications	7 publications	7 publications

The fares shown may not be available on all TAP flights.

NOTES:

⁽¹⁾

^(1a)In Brand DISCOUNT, the passenger may add hold baggage. It is possible to add extra baggage on any other Brand.
^(1b) In Brand PLUS on flights between mainland Portugal and the Islands (and vice versa) the passenger is entitled to 2 pieces of baggage weighing 23kg each.

⁽²⁾Ticket changes are permitted, with a penalty, on DISCOUNT, CLASSIC and EXECUTIVE fares when made prior to the flight departure. Always consult the fare notes in your GDS.

⁽³⁾ The seat reservation service is only available on flights operated by TAP and TAP Express. For DISCOUNT fares, the passenger may add seat reservations in the front rows or at the emergency exit, upon payment. For the CLASSIC fare, the passenger may add seat reservations in the front rows or at the emergency exit, upon payment, Click here for more information

⁽⁴⁾ This service is only available on flights operated by TAP and TAP Express. On flights to/from Russia, meals are available in Economy Class branded fares. Click here to learn more about Economy Class meals.

⁽⁵⁾ Passengers may add the Fast Track service to DISCOUNT, CLASSIC, or PLUS fares for a fee (except on the routes Lisbon-Oporto Airbridge, Oporto-Lisbon, Lisbon-Madrid and Lisbon-Funchal, where it is free). For tickets issued before March 1, 2022, free access to Fast Track, previously included in the PLUS fare, is maintained. Fast Track service is only available at some airports. Please check here for all information.

⁽⁶⁾ Passengers can add the service to DISCOUNT, CLASSIC, or PLUS fares for a fee. The price and availability of the Lounge depend on the airport. Click here for all information.

⁽⁷⁾ This service is only available on flights operated by TAP and TAP Express.

⁽⁸⁾ Newspapers and magazines must be downloaded before boarding time, allowing passengers to read the respective titles offline on their smartphones or tablet. This service is free and available through the TAP mobile app (valid for TAP customers travelling on flights operated by TAP).

Advantages Overview Table - Intercontinental Flights

See below the table of advantages for each branded fare on INTERCONTINENTAL flights


Economy					Business
	DISCOUNT The best price for those travelling only with cabin baggage	BASIC A low price that includes hold baggage	CLASSIC Ideal for those who travel with luggage, want seat reservation and flexibility at an affordable price	PLUS The most complete and advantageous fare in Economy Class	EXECUTIVE The right choice for those who value the benefits and comfort of the Executive Class	TOP EXECUTIVE Complete flexibility from the moment of the booking to the moment of arrival, with exclusivity
Hand baggag⁽¹⁾	1 x 8kg	1 x 8kg	1 x 8kg	1 x 8kg	2 x 8kg	2 x 8kg
Hold baggage⁽²⁾	x⁽²⁾	1 x 23kg	1 x 23kg	2 x 23kg	2 x 32kg	2 x 32kg
Ticket changes⁽³⁾	From €160 / $180 / 300 CAD	From €140 / $160 / 270 CAD	✓	✓	From €140 / $160 / 300 CAD	✓
Refund⁽⁴⁾	x	x	From 115€ / $125 / 160 CAD (one-way tickets) or starting at 230€ / $250 / 320 CAD (round-trip tickets)	✓	From 115€ / $125 / 160 CAD (one-way tickets) or starting at 230€ / $250 / 320 CAD (round-trip tickets)	✓
Seat reservation⁽⁵⁾	x	x	Standard seat	Standard or Comfort seat	Book a seat at any time	Book a seat at any time
^Meals(6)	✓	✓	✓	✓	✓	✓
Fast Track⁽⁷⁾	x	x	x	x	✓	✓
Priority check-in	x	x	x	✓	✓	✓
Priority Boarding	x	x	x	x	✓	✓
Lounge⁽⁸⁾	x	x	x	x	✓	✓
Priority baggage	x	x	x	✓	✓	✓
Premium Customer Center	x	x	x	x	✓	✓
Miles	x	50%	100%	150%	150%	200%
Upgrade with cash or miles⁽⁹⁾	✓	✓	✓	✓	Not applicable	Not applicable
Digital Kiosk⁽¹⁰⁾	1 publication	2 publications	2 publications	3 publications	7 publications	7 publications

The fares shown may not be available on all TAP flights.

^NOTES:

⁽¹⁾On flights to/from Venezuela and to/from Brazil: 1 x 10kg / 115 cm (55 x 40 x 20cm) + 1 personal item up to 2kg / 85 cm (40 x 30 x 15cm).

⁽²⁾The passenger may add hold baggage to the DISCOUNT fare or extra baggage to any fare. Flights to/from Africa Middle and Longhaul are entitled to 2 pieces of baggage of 23kg each. For tickets issued before March 1, 2022, the 2 free pieces of baggage previously included in this fare remain.

⁽³⁾Ticket changes are permitted, with a penalty, on DISCOUNT, BASIC, and EXECUTIVE fares when made prior to the flight departure. Always consult the fare notes in your GDS. The cost of a ticket change varies depending on the origin of the travel.

⁽⁴⁾CLASSIC and EXECUTIVE fares may be refunded prior to travel departure upon payment of a penalty. The cost of refund varies depending on the origin of the travel. Always consult the fare notes in your GDS.

⁽⁵⁾ The seat reservation service is only available on flights operated by TAP and TAP Express. In DISCOUNT or BASIC fares, the passenger may add seat reservation in the front rows or in the emergency exit, upon payment. On the CLASSIC fare, the passenger may add seat reservation in the front rows or in the emergency exit, upon payment. For tickets issued before March 1, 2022, the "Comfort" seat reservation previously included in this fare remains possible. For the PLUS Brand, seat reservation in Comfort seats or emergency rows can be added for a fee. Click here for more information

⁽⁶⁾This service is only available on flights operated by TAP and TAP Express. Click here to learn more about economy class meals.

⁽⁷⁾The passenger may add the service to DISCOUNT, BASIC, CLASSIC, or PLUS Brand fares for a fee. For tickets issued before March 1, 2022, the free Fast Track access previously included in the PLUS fare remains. Fast Track service is only available at some airports. Please click here to check all information.

⁽⁸⁾Passengers can add the service to DISCOUNT, BASIC, CLASSIC, or PLUS Brand fares for a fee. The price and availability of the Lounge depend on the airport. Click here to check all the information.

⁽⁹⁾ This service is only available on flights operated by TAP and TAP Express.

⁽¹⁰⁾ Newspapers and magazines must be downloaded before boarding time, allowing passengers to read the respective titles offline on their smartphones or tablet. This service is free and available through the TAP mobile app (valid for TAP customers travelling on flights operated by TAP).

Reservation Booking Classes (RBD) and GDS Entries

The display module in the GDSs allows differentiating the offer of the system through Branded Fares, which include the following information:

name of the Branded Fare
services and whether they are paid or not
base fare conditions

The upsell module will show in order the possible fares and the included services. A teaser will clearly show the difference between the lowest possible fare for the reservation and the following Branded Fares and what they include. In this way, it is easy to demonstrate to the customer the advantages that can often have a small difference, for example with regard to luggage, which will be more advantageous to include in the fare sooner than to pay at the time of check-in.

On October 11, 2022, for journeys beginning on November 11, 2022, TAP changed to 3 brands in Economy, in all Continental Fares: DISCOUNT, CLASSIC, and PLUS. The BASIC brand was removed from fares on routes in Europe and North Africa. The 2 brands were kept in Executive - EXECUTIVE and TOP EXECUTIVE.

By adopting only 3 brands in Economy we offer greater simplicity in the main attributes offered in each one, namely:

DISCOUNT- competitive price + hand luggage
CLASSIC- hold baggage + choice of seat
PLUS- total flexibility

RBD/Brand Structure for Europe & North Africa:

- - updated on October 11, 2022 -

MADEIRA AND AZORES

The new RBD/Brand Structure is valid for all Europe and North Africa flights, except for domestic flights between Portugal Mainland and Madeira/Azores, where brand CLASSIC will still be available for all RBDs in Economy (O to Y).

NOTE

Reissues on tickets issued :

before 11APR22 must be manually calculated to any higher brand, provided all other fare conditions are observed. The applicable change fee and fare differences, if any, must be applied.
on/after 11APR22 will be automatically re-calculated according to the fare rules/conditions to any higher brand.

As of January 17, 2023, for journeys beginning on February 1, 2023, TAP will implement a new RBD/Brand structure on Intercontinental Fares:

RBD/Brands structure for Intercontinental routes:

- update January 17, 2023 -

Acronyms meaning in the Fare Basis:

Fare Basis Acronyms
Short and Medium Haul	TOP	TOP EXECUTIVE
	EXE	EXECUTIVE
	PLU	PLUS
	CLC	CLASSIC
	DSC	DISCOUNT
Long Haul	TTI	TOP EXECUTIVE
	EXI	EXECUTIVE
	PUI	PLUS
	CLI	CLASSIC
	BSI	BASIC
	DSI	DISCOUNT

GDS ENTRIES

AMADEUS

Fare display for all Continental branded fares:
FQDLISLON/ATP/FF

PNR quotation choosing brand:
FXB/FF-DISCOUNT
FXB/FF-CLASSIC
FXB/FF-PLUS
FXB/FF-EXECUTIVE
FXB/FF-TOPEXE

Fare display for Intercontinental branded fares:
FQDLISGRU/ATP/FF

PNR quotation choosing brand:
FXB/FF-DISCOUNT
FXB/FF-BASIC⁽¹⁾
FXB/FF-CLASSIC
FXB/FF-PLUS
FXB/FF-EXECUTIVE
FXB/FF-TOPEXE
⁽¹⁾ Brand BASIC is available only on Intercontinental flights

Example:
FXB/FF-DISCOUNT (entry to quote DISCOUNT fare)

Output of the system:
NO REBOOKING REQUIRED FOR LOWEST AVAILABLE FARE
------------------------------------------------------------
AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG
LIS
LON TP 1352 O O 08NOV 0945 O02DSC0A 08NOV08NOV 0P
EUR 4.00 08NOV23LIS TP LON4.47NUC4.47END ROE 0.893096
EUR 10.00-YQ
EUR 5.14-PT
EUR 20.17-YP
EUR 39.31
Fare Families: (ENTER FQFn FOR DETAILS, FXY FOR UPSELL)
Fare Family :FC1:1:DISCOUNT
FXU/TS TO UPSELL BASIC FOR 18.00EUR (Brand BASIC - for an extra 18 Eur includes baggage; with the entry FXY all upsell possibilities are shown)

TICKET STOCK RESTRICTION
BG CXR: TP

Example for branded fare combination:

FXB/FF2-BASIC/FF3-CLASSIC

GALILEO

FQ*:BF1
FQ*:BF2
FQ*:BF3
FQ*BF4
FQ*BF5
FQ*BF6
FQ*BF7

FQ (quotation entry)

Output of the system:

BKD:DISCOUNT-BF1 VIEW:>BFA01·

BRAND UPSELL AVAILABLE FROM +15.00EUR VIEWALL:>BFA·

>FQ

PSGR FARE TAXES TOTAL PSG DES

FQG 1 EUR 4.00 35.31 39.31 ADT

GUARANTEED AT TIME OF TICKETING

GRAND TOTAL INCLUDING TAXES **** EUR 39.31

**FEE TOTAL 0.00

**PRICE INCLUDING TAXES AND FEES 36.91

FEES BASED ON CURRENT REQUEST-SEE >FO· FOR ALL TICKET FEES

**CARRIER MAY OFFER ADDITIONAL SERVICES**SEE >FQ/DASO·

ADT LAST DATE TO PURCHASE TICKET: 09JUN19

ADT TICKETING AGENCY 5ABC

ADT DEFAULT PLATING CARRIER TP

ADT FARE HAS A PLATING CARRIER RESTRICTION

ADT E-TKT REQUIRED

BAGGAGE ALLOWANCE

ADT

TP LISLHR 0PC

BAG 1 - 37.00 EUR UPTO50LB/23KG AND UPTO62LI/158LCM

BAG 2 - 57.00 EUR UPTO50LB/23KG AND UPTO62LI/158LCM

VIEWTRIP.TRAVELPORT.COM/BAGGAGEPOLICY/TP
...

With the entry BFA you may see all upsell options.

Travelport has made available a manual for Branded Fares which can be consulted here.

REISSUANCE BETWEEN BRANDED FARES

Since May 2022, TAP is allowing the Brand to be changed, within the same cabin, by reissuing the ticket, as long as the change is to a higher brand.

Thus, for example, a customer who purchased a ticket in brand CLASSIC may pay the difference to brand PLUS. Or a customer who purchased a ticket in brand EXECUTIVE may change to brand TOP EXECUTIVE.

The allowed changes are:

FROM:	TO:
DISCOUNT	BASIC⁽¹⁾, CLASSIC or PLUS
BASIC⁽¹⁾	CLASSIC or PLUS
CLASSIC	PLUS
EXECUTIVE	TOP EXECUTIVE

⁽¹⁾ Brand BASIC available on Intercontinental flights only

All tickets with economy class brands may be reissued to business class.

Unrestricted Economy fares, i.e. PLUS, can only be reissued to TOP EXECUTIVE for the ticket to remain unrestricted.

Please check the "Penalties" chapter in the fare notes.

eg;

Example DISCOUNT:

-----------------------------------------------

WHEN CHANGES ARE MADE NEW FARE MUST BE

EQUAL OR HIGHER THAN ORIGINAL TICKET

WITH THE FOLLOWING BRANDS

-BRAND DISCOUNT - FARE FAMILY -DSC

-BRAND BASIC - FARE FAMILY -BSC

-BRAND CLASSIC - FARE FAMILY -CLC

-BRAND PLUS - FARE FAMILY -PLU

-BRAND EXECUTIVE - FARE FAMILY -EXE

-BRAND TOP EXECUTIVE - FARE FAMILY -TOP

REISSUE TO LOWER FARE BRAND NOT PERMITTED.

-----------------------------------------------

Example BASIC:

-----------------------------------------------

          WHEN CHANGES ARE MADE NEW FARE MUST BE

          EQUAL OR HIGHER THAN ORIGINAL TICKET

          WITH THE FOLLOWING BRANDS

          -BRAND BASIC - FARE FAMILY  -BSC

          -BRAND CLASSIC - FARE FAMILY  -CLC

          -BRAND PLUS - FARE FAMILY  -PLU

          -BRAND EXECUTIVE - FARE FAMILY  -EXE

          -BRAND TOP EXECUTIVE - FARE FAMILY  -TOP

          REISSUE TO LOWER FARE BRAND NOT PERMITTED.

          -----------------------------------------------

Couldn't find what you were looking for?

Try other support topics

COVID-19

Covid-19 Procedures

Covid-19: Travel restrictions

All about COVID-19

Baggage

Baggage allowance, restricted and forbidden baggage

Issuing, re-issuing and refunds

EMDs

PEP Fares for IATA Travel Agents

Irregularities and procedures

All about Ticketing and EMDs

Special Requests

Meals, medical cases, minors and deportees

Children and Infants' needs

Inadmissible Passengers

Meals on board

All about Special Requests

Check-in

Ways to check-in, times and travel documents

Check-in options

Travel documents

Conditions of Carriage

All about Check-in

TAP Miles&Go

Benefits for frequent flyers

TAP Miles&GO - Terms and conditions

Mileage Accrual

Spending miles

All about TAP Miles&Go

Corporate

Advantages for Companies

TAP Corporate Program (SME)

Corporate Agreements

All about Corporate

Groups

Flygroups, allotments and charters

Policies and Channels

Distribution Channels

All about Distribution

Library

Documents for download

All about Library

Couldn't find an answer to your question?Send your question / request to TAP's helpdesk

Contact Agency helpdesk