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TAP Fare Products - Branded Fares

Updated on 05 Aug 2022

Fares that Match Each Passenger's Needs

As every passenger has different characteristics and travel needs, TAP has put together a set of fares so that you can choose the one that best suits your customer. The six fares are available for flights between Europe and North Africa and intercontinental flights, all of which allow the purchase of extra services or upgrade to the next fare.

Customers can easily and transparently choose the option that best serves the purpose of their trip, paying only the price corresponding to the product they value most.

BRANDED FARES - INTRODUCTION

TAP offers four options for travelling in economy and two in executive class, corresponding to six fares with differente levels of flexibility and services included.

Those who choose to travel with hand luggage only can opt for the Discount fare, which is more competitive in terms of price, allowing easier disembarkation without having to wait for hold luggage.

Passengers who wish to travel with one piece of hold baggage included in the fare and the possibility of changing their trip (with a penalty) may choose Basic.

The Classic brand is suitable for passengers who wish to book their seat on board in the standard area, for all destinations, and to have more flexibility in case of booking changes.

Passengers who want seat reservations, priority check-in, the possibility of making changes free of charge or reimbursement and more flexibility in luggage (on intercontinental flights and between continental Portugal and the islands of the Azores or Madeira), among other advantages, will find a fare to suit their needs by purchasing Plus.

Additional services such as seat reservations, extra or exess baggage, Fast Track, and Lounge access, among others, can be purchased separately, regardless of the product purchased. Please check the respective articles to learn more.

In executive class, the Executive fare offers a trip with all the comfort and with more attractive prices, allowing access to the lounge and differentiated boarding.

In the TopExecutive fare, the flexibility is total, being able to change or request reimbursement of tickets without costs, and in the case of intercontinental flights, carry two bags in the hold, up to 32kgs each, and two cabin bags up to 8kgs each. This fare also guarantees the possibility of accumulating more miles.

Thus, you can propose to your Customers the product that best suits their profile and travel itinerary.

This change was part of the measures defined in the TAP Strategic Plan, which includes, inter alia, the program to remodel its medium and long-haul fleet with a view to improving cabin interiors and providing more comfort and a better customer experience.

See the table of advantages per tariff product, in the corresponding tabs below.

ADVANTAGES OVERVIEW TABLE - EUROPE & NORTH AFRICA FLIGHTS

Check bellow the table of advantages for each fare product on flights to EUROPE and NORTH AFRICA:


Economy					Executive
	DISCOUNT The best price for those traveling only with cabin bag.	BASIC A low price that includes hold bag.	CLASSIC Ideal for families, with flexibility and allowing for the booking of seats at an affordable price.	PLUS The most complete Economy Class fare.	EXECUTIVE The right choice for those who value the benefits and comfort of the Executive Class.	TOP EXECUTIVE Complete flexibility from the moment you make your booking to the moment of your arrival, with all exclusivity..
Hand baggage	1 x 8kg	1 x 8kg	1 x 8kg	1 x 8kg	2 x 8kg	2 x 8kg
Hold baggage⁽¹⁾	^{x (1)}	1 x 23kg	1 x 23kg	1 x 23kg ⁽¹⁾	2 x 32kg	2 x 32kg
Ticket change⁽²⁾	From 65€	From 55€	✓	✓	From 85€	✓
Refund	x	x	x	✓	x	✓
Seat reservation⁽³⁾	x	x	Standard Seat	Standard or Comfort seat	Book seat at any time	Book seat at any time
Meals⁽⁴⁾	x	x	x	x	✓	✓
Fast Track⁽⁵⁾	x	x	x	x	✓	✓
Priority check-in	x	x	x	✓	✓	✓
Priority Boarding	x	x	x	x	✓	✓
Lounge⁽⁶⁾	x	x	x	x	✓	✓
Priority baggage	x	x	x	✓	✓	✓
Premium Customer Center	x	x	x	x	✓	✓
Miles	x	40%	70%	100%	150%	200%
Upgrade with cash or miles⁽⁷⁾	✓	✓	✓	✓	Not applicablel	Not applicable
Digital Kiosk⁽⁸⁾	1 publication	2 publications	2 publications	3 publications	7 publications	7 publications

The fares shown may not be available on all TAP flights.

NOTES:

⁽¹⁾ The passenger may add hold baggage to the DISCOUNT fare or extra baggage to any fare. | In the PLUS brand on flights between mainland Portugal and the Islands (and vice versa) the passenger is entitled to 2 pieces of baggage weighing 23kg each.

⁽²⁾Ticket changes are permitted, with a penalty, on Discount, Basic and Executive fares when made prior to flight departure. Always consult the fare notes in your GDS.

⁽³⁾ The seat reservation service is only available on flights operated by TAP and TAP Express. For Discount or Basic fares, the passenger may add seat reservations in the front rows or at the emergency exit, upon payment. For the Classic fare, the passenger may add seat reservations in the front rows or at the emergency exit, upon payment, Click here for more information

⁽⁴⁾ These services are only available on flights operated by TAP and TAP Express. On flights to/from Russia, meals are available in Economy Class products. Click here to learn more about Economy Class meals.

⁽⁵⁾ Passengers may add the Fast Track service to Discount, Basic, Classic or Plus fares for a fee (except on the routes Lisbon-Oporto Airbridge, Oporto-Lisbon, Lisbon-Madrid and Lisbon-Funchal, where it is free). For tickets issued before March 1, 2022, free access to Fast Track, previously included in the Plus fare, is maintained. Fast Track service is only available at some airports. Please check here for all information.

⁽⁶⁾ Passengers can add the service to Discount, Basic, Classic or Plus fares for a fee. Price and availability of the Lounge depends on the airport. Click here for all information.

⁽⁷⁾ These services are only available on flights operated by TAP and TAP Express.

⁽⁸⁾ Newspapers and magazines must be downloaded before boarding time, allowing passengers to read the respective titles offline on their smartphone or tablet. This service is free and available through the TAP mobile app (valid for TAP customers travelling on flights operated by TAP).

ADVANTAGES OVERVIEW TABLE - INTERCONTINENTAL FLIGHTS

See below the table of advantages for each fare product on INTERCONTINENTAL flights


Economy					Executive
	DISCOUNT The best price for those traveling only with cabin bag.	BASIC A low price that includes hold bag.	CLASSIC Ideal for families, with flexibility and allowing for the booking of seats at an affordable price.	PLUS The fare for those looking for more comfort and flexibility.	EXECUTIVE The right choice for those who value the benefits and comfort of the Executive Class.	TOP EXECUTIVE Complete flexibility from the moment you book to the moment you arrive, with complete exclusivity.
Hand baggag⁽¹⁾	1 x 8kg	1 x 8kg	1 x 8kg	1 x 8kg	2 x 8kg	2 x 8kg
Hold baggage⁽²⁾	x	1 x 23kg	1 x 23kg	2 x 23kg	2 x 32kg	2 x 32kg
Ticket changes⁽³⁾	From €160 / $180 / 300 CAD	From €140 / $160 / 270 CAD	✓	✓	From €140 / $160 / 300 CAD	✓
Refund⁽⁴⁾	x	x	From 115€ / $125 / 160 CAD (one-way tickets) or starting at 230€ / $250 / 320 CAD (round-trip tickets)	✓	From 115€ / $125 / 160 CAD (one-way tickets) or starting at 230€ / $250 / 320 CAD (round-trip tickets)	✓
Seat reservation⁽⁵⁾	x	x	Standard seat	Standard or Comfort seat	✓	✓
^Meals(6)	✓	✓	✓	✓	✓	✓
Fast Track⁽⁷⁾	x	x	x	x	✓	✓
Priority check-in	x	x	x	✓	✓	✓
Priority Boarding	x	x	x	x	✓	✓
Lounge⁽⁸⁾	x	x	x	x	✓	✓
Priority baggage	x	x	x	✓	✓	✓
Premium Customer Center	x	x	x	x	✓	✓
Miles	x	50%	100%	150%	150%	200%
Upgrade with cash or miles⁽⁹⁾	✓	✓	✓	✓	Not applicable	Not applicabl
Digital Kiosk⁽¹⁰⁾	1 publication	2 publications	2 publications	3 publications	7 publications	7 publications

The fares shown may not be available on all TAP flights.

^NOTES:

⁽¹⁾On flights to/from Venezuela and to/from Brazil: 1 x 10kg / 115 cm (55 x 40 x 20cm) + 1 personal item up to 2kg / 85 cm (40 x 30 x 15cm).

⁽²⁾The passenger may add hold baggage to the Discount fare or extra baggage to any fare. Flights to/from Africa Middle and Longhaul are entitled to 2 pieces of baggage of 23kg each. For tickets issued before March 1, 2022, the 2 free pieces of baggage previously included in this fare remain.

⁽³⁾Ticket changes are permitted, with a penalty, on Discount, Basic and Executive fares when made prior to flight departure. Always consult the fare notes in your GDS. The cost of a ticket change varies depending on the origin of the travel.

⁽⁴⁾Classic and Executive fares may be refunded prior to travel departure upon payment of a penalty. The cost of refund varies depending on the origin of the travel. Always consult the fare notes in your GDS.

⁽⁵⁾ The seat reservation service is only available on flights operated by TAP and TAP Express. In Discount or Basic fares, the passenger may add seat reservation in the front rows or in the emergency exit, upon payment. On the Classic fare, the passenger may add seat reservation in the front rows or in the emergency exit, upon payment. For tickets issued before March 1, 2022, the "Comfort" seat reservation previously included in this fare remains possible. For the Plus fare, seat reservation in Comfort seats oremergency rows can be added for a fee. Click here for more information

⁽⁶⁾These services are only available on flights operated by TAP and TAP Express. Click here to learn more about economy class meals.

⁽⁷⁾The passenger may add the service to Discount, Basic, Classic or Plus fares for a fee. For tickets issued before March 1, 2022, the free Fast Track access previously included in the Plus fare remains. Fast Track service is only available at some airports. Please click here to check all information.

⁽⁸⁾Passengers can add the service to Discount, Basic, Classic or Plus fares for a fee. Price and availability of the Lounge depends on the airport. Click here to check all the information

⁽⁹⁾ These services are only available on flights operated by TAP and TAP Express.

⁽¹⁰⁾ Newspapers and magazines must be downloaded before boarding time, allowing passengers to read the respective titles offline on their smartphone or tablet. This service is free and available through the TAP mobile app (valid for TAP customers travelling on flights operated by TAP).

RESERVATION BOOKING CLASSES (RBD) AND GDS ENTRIES

The display module in the GDSs allow differentiating the offer of the system through Branded Fares, which include the following information:

name of the Branded Fare
services and whether they are paid or not
base fare conditions

The upsell module will show in order the possible fares and the included services. A teaser will clearly show the difference between the lowest possible fare for the reservation and the following Branded Fares and what they include. In this way it is easy to demonstrate to the customer the advantages that can often have a small difference, for example with regard to luggage, which will be more advantageous to include in the fare sooner than to pay at the time of check-in.

Economy booking classes (RBD) can be issued in any product - Plus, Classic, Basic or Discount, just as business class booking classes (RBD) can be issued in any Business class product - TopExecutive or Executive.

For example, a "W" can be a tap|plus product, just as a "Y" can be a tap|discount product.

When you select a class of the chosen flight and request the fare for this class, you will see that the various fare bases for that same class will appear.

For example, in a Lisbon-São Paulo flight, selecting the class "M", these are the fare bases that may be presented for the economy cabin, each one with a different value:

MPTPUI0B
MPTCLI0B
MPTBSI0B
MPTDSI0B

In the Fare Basis the acronyms"TOP", "EXE", "PLU", "CLC", "BSC" and "DSC" for Short and Medium Haul fares mean:

TOP = top executive
EXE = executive

PLU = plus
CLC = classic
BSC = basic
DSC = discount

In the Fare Basis the acronyms "TTI", "EXI", "PUI", "CLI", "BSI" and "DSI" of Long Haul fares mean:

TTI = topexecutive
EXI = executive

PUI = plus
CLI = classic
BSI = basic
DSI = discount

GDS ENTRIES

AMADEUS

Fare display for all branded fares:
FQDLISLON/ATP/FF

PNR quotation choosing brand:
FXB/FF-DISCOUNT
FXB/FF-BASIC
FXB/FF-CLASSIC
FXB/FF-PLUS
FXB/FF-EXECUTIVE
FXB/FF-TOPEXE

Example:
FXB/FF-DISCOUNT (entry to quote tap|Discount)

Output of the system:
NO REBOOKING REQUIRED FOR LOWEST AVAILABLE FARE
------------------------------------------------------------
AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG
LIS
LON TP 1352 O O 08NOV 0945 O02DSC0A 08NOV08NOV 0P
EUR 4.00 08NOV19LIS TP LON4.47NUC4.47END ROE 0.893096
EUR 10.00-YQ
EUR 5.14-PT
EUR 20.17-YP
EUR 39.31
Fare Families: (ENTER FQFn FOR DETAILS, FXY FOR UPSELL)
Fare Family :FC1:1:DISCOUNT
FXU/TS TO UPSELL BASIC FOR 18.00EUR (tap| Basic - for an extra 18 Eur includes baggage; with the entry FXY all upsell possiblilites are shown)