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Seat Reservation - Seats on Board
Updated on 10 Apr 2024

LATEST UPDATE 

From the 3rd of April 2024, seat prices have been updated.

From the 8th of April 2024, a new seat feature - FC or Last Row Area Seats  - is available, allowing differentiated prices within the same area

 

When travelling on our planes, passengers can enjoy a modern, spacious, comfortable interior. Recaro seats with Portuguese design in all classes.  

Check out all the information about our seats, considering that the characteristics vary according to the type of aircraft, whether operated by TAP or on its behalf and by TAP Express. Check-in detail the characteristics of the seats per fleet in Economy Class and Business Class.

Types of Seats Associated With Fares
  • Standard Area - From the last row of Comfort Class to the last row of Economy Class
  • Comfort Area - Front rows of Economy Class with extra comfort
  • Emergency Exit Seats - Extra spacious rows, mostly between Comfort and Standard Class
  • Last Row Area Seats - seats with the FC feature in the Standard and Comfort area

Seat reservations must be made in advance and are subject to the fare conditions of the ticket (rates applicable on DISCOUNT, BASIC and CLASSIC fares).

Seat reservations are subject to availability.

The value of this service is non-refundable but may be reused on another flight/date with similar conditions.

This service is only available on flights operated by TAP or on its behalf1 and by TAP Express.

 

FC feature
EQUIPMENT COMFORT AREA STANDARD AREA
A319 2 last rows 6 last rows
A320 2 last rows 6 last rows
A321 2 last rows 6 last rows
E190 not available 6 last rows
E195 not available 6 last rows
A321LR 3 last rows 9 last rows
A330-200 3 last rows 9 last rows
A330-900 3 last rows 9 last rows

Example of a passenger name register with a reserved seat in the Comfort Area with the FC feature:

Important note

On TAP flights, we use the description Last Rows Area for the FC feature in the Comfort or Standard areas. This feature is described as "Front of Cabin Class/Compartment" in the industry, however, the seating chart does not consider it as such.

Due to limitations on some channels/systems, and therefore not an error, the original description may remain instead of the TAP - Last Rows Area description.

 

Book in advance and save up to 50%. 

Paid areas - by fare product

Domestic, European and Africa Medium Haul Flights     Israel and Intercontinental Flights 
Branded Fare

Emergency Exit/Extra legroom

Comfort Seat/ Leg Space*

Standard Seat

Emergency Exit/Extra legroom

Comfort Seat/ Leg Space*

Standard Seat
DISCOUNT

Paid

Paid

Paid

Paid

Paid

Paid

BASIC

Paid

Paid

Paid

Paid

Paid

Paid

CLASSIC

Paid

Paid

Free

Paid

Paid

Free

PLUS

Free

Free

Free

Paid

Free

Free

EXECUTIVE

&TOP EXECUTIVE

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

* Leg Space  (front row seats) available only on A330-900/A330-200/A321LR.

From 19 August 2022, if the passenger changes the original booking to a higher Brand fare that includes free seat booking and therefore no longer requires the purchase of this service, the respective EMD can be refunded.

1 From 05 July 23, flights operated on 2N (SmartLynx), F6 (Fly2Sky) and YU (Euroatlantic) aircraft will no longer offer Comfort Seats for purchase or selection (if applicable). In Economy Cabin only First Row (if available), Standard and Emergency Exit Seats will be available for purchase or selection (if applicable).

 

Seat Reservation Prices
 
As of September 28, 2023, the seat reservation price for your customer's flight will be displayed during the booking process. Prices may vary depending on the channel and how far in advance the purchase is made. Online purchase channels include the FlyTAP website, Booking Manager (IBE, MYB), Online Check-in and GDS, Contact Center, Counters and Airport Kiosk).

During check-in, the system continues to assign seats automatically and randomly to passengers. Any changes the passenger wishes to make to the automatically assigned seat cost the same as a reservation made within 15 days before departure.

 

 NOTES:

  • This service can only be purchased as an extra for TP/NI/WI-operated flights. Not applicable on code-share flights operated by partner airlines. From 01 March 2022, it is possible to book and buy seats on LIS-OPO-LIS flights
  • The service can be booked and paid for through the Amadeus, Galileo, Sabre, Apollo and Worldspan GDSs, or during online check-in. After the seat reservation request, in the GDS, a time limit (OPW/OPC) will be created to issue EMD-A up to 72 hours before the flight or the service will be cancelled. If the flight is within 72 hours, the EMD must be issued within a few hours or immediately, depending on the flight schedule.
  • For CLASSIC or PLUS fares, in cases where seating is free, the time limit will disappear as soon as the ticket is issued (when the system recognises the chosen fare product).
  • From 05 July 23, flights operated on 2N (SmartLynx), F6 (Fly2Sky) and YU (Euroatlantic) aircraft will no longer offer Comfort Seats for purchase or selection (if applicable). In Economy Cabin only First Row (if available), Standard and Emergency Exit Seats will be available for purchase or selection (if applicable).

 

Exemptions From Payment

Seat reservations must be made in advance and are subject to ticket fare conditions.

Check if the seat reservation is included in the benefits of the fare and therefore the passenger is exempt from payment.

 

 Other payment exemption situations

TYPE OF PASSENGER

EXEMPTION 

EXEMPTED COMPANION

STANDARD SEATS

COMFORT SEATS

LEG SPACE

EMERGENCY EXIT

TAP Navigator

YES UNLIMITED*

TAP Miles&Go GOLD

YES

0
TAP Miles&Go SILVER

YES

0 PAID PAID PAID

TAP Miles&Go MILES

NO

0  - -
STAR Alliance GOLD

NO

0 - - - -
STAR AllianceSILVER

NO

0 - - - -
SK CORP

YES

0

PAID

PAID

SK AMEP NO 0 PAID

PAID

PAID

PAID

RBD G

YES

0

PAID

PAID

PAID

RBD X

YES

0

PAID

PAID

PAID

NOTES
TYPE OF PASSENGER EXEPTION EXEMPTED COMPANION REMARKS:
INFANTS YES UNLIMITED*

No travel in emergency exit rows  

BSCT

YES

UNLIMITED*

Specific seats for BSCT  

UMNR

YES

0

Specific seats for UMNR   

WCHC

YES

UNLIMITED*

Specific seats for WCHC   

WCLB/WCMP/WCOB

YES

UNLIMITED*

No travel in emergency exit rows

WCHS YES** 0

No travel in emergency exit rows  

WCHR NO 0

No travel in emergency exit rows  

STCR

YES

UNLIMITED*

Specific seats for STCR   

MEDA

YES

UNLIMITED*

Specific seats for Medical Cases   

PETC NO 0

No travel in emergency exit rows  

SVAN

YES

0 Specific seats for SVAN

EXST/CBBG

NO 0 Specific seats - mandatory to prebook/buy a seat
DEPA YES UNLIMITED*

Only window seats from the rear to the front on the 4 last rows apply

DEPU YES 0

Only window seats from the rear to the front on the 4 last rows apply

INAD YES UNLIMITED*

Only window seats from the rear to the front on the 4 last rows apply

RECL YES UNLIMITED*

Only window seats from the rear to the front on the 4 last rows apply

* Exempted companions if together in the same reservation | ** Only in Portugalia equipment

Important - Additional Information For Reservations
  • Standard Seats - Free of charge 3H before the flight: Since February 23, 2023, standard seats are free of charge 3 hours before the flight (at airports and kiosks), so that families who wish to sit together or individual passengers can change their seats. Outside the 3-hour window, the change of seat in the standard area will be charged (for tickets whose fare/brand does not include the free standard seat reservation).
    TAP recommends that passengers choose their seats in advance so that they can travel together and in the seats they prefer. (Seats are subject to availability and/or payment, according to the fare purchased).
  • From 05 July 23, flights operated on 2N (SmartLynx), F6 (Fly2Sky) and YU (Euroatlantic) aircraft will no longer offer Comfort Seats for purchase or selection (if applicable). In Economy Cabin only First Row (if available), Standard and Emergency Exit Seats will be available for purchase or selection (if applicable).
  • In case of an aircraft change. the “Smart Reseating” system will replace the assigned seat with another keeping the same characteristics (Emergency Row/Leg Space, Comfort seat or Standard seat). Due to different equipment, the chosen/purchased row may be changed to another. However, the system will check and assign a new seat with the same characteristics. For example, seat 6C "Comfort" seat and can be changed to seat 8D which also corresponds to a "Comfort" seat.
  • From 19 February 24, the EMD-A used in the Seats auxiliary service will change from "multicoupon" to "monocoupon", which means that instead of issuing one EMD-A with several coupons for the seats booked in the PNR, an EMD-A will be issued for each seat booked in the PNR.
  • In case a passenger is assigned a seat of lower value than the one he paid for,  a refund through EMD issued by Fale Connosco is due.
  • If a passenger voluntarily cancels or re-assigns a seat after EMD issuance, the paid amount is not refundable but can be used for the same type of service within 1 year from the date of EMD issuance. 
  • In case of loss of connection due to flight irregularity and the same type of seat is not available on the new flight, the service may be fully refunded and refund processed through our services at  "Fale Connosco" / Talk to us
  • In reservations with multiple passengers, each passenger should be associated with a seat separately. Thus, there should be as many lines with seating information as the number of passengers. If a passenger is exempt from payment and his/her seat is assigned on the same line as another passenger who is not, the system can not differentiate and will cancel both seats if the deadline for payment is reached and there is no valid EMD.
  • Seat Assignments - Families: TAP assigns seats automatically and free of charge at check-in, in the standard area, for adults and children in the same booking, regardless of the chosen fare. Whenever possible, and whenever available, adult seats will be assigned in the same row of seats as the child, or in an adjacent row.
    We recommend that passengers choose their seats for the whole family in advance to ensure that they travel together and in their preferred seats.

Our Seating Features

In Economy Class
Economy Class seating is free depending on the brand chosen by the customer (or Miles&Go status), or can be paid extra.
 
Seat Categories on Long-haul Flights 
 
 
 
Seat Categories on Medium-haul Flights
 

 

Seat Map

Comfort area: red seats

Front row seats in Economy Class, with extra space and comfort. They offer a quieter area, with reclining seats and adjustable headrests.

On Long-haul flights, the first row seats (Leg Space) have more space, on A330-900, A330-200 and A321LR aircraft.

Emergency Exit Seats3

Seats with more legroom to fly more comfortably. These seats are mostly located in the Comfort Area (on medium-haul) or between the Comfort Area and the Standard Area (on long-haul).

 

Standard Area: Green Seats

Seats which usually offer the best value, in an area with the widest choice - from the last row of Comfort Class to the last row of Economy Class.

The seat map image is merely illustrative and may vary according to the aircraft. See below for seating characteristics by fleet. 

 11Electric and USB sockets are not available on routes operated by Embraer and Airbus A330-200, with the exception of equipment with registration numbers CS-TOQ and CS-TOR which only have a USB socket.
2Available on A330-900 / A330-200 / A321LR.
3Check the conditions of who can reserve seats in the emergency exit area.
4Only available on routes operated by Airbus: A319, A320, A321, A321LR and A330. On other aircraft (Embraer and ATR), the Comfort Area corresponds to the front rows of Economy Class.

 

3 Terms and Conditions for Emergency Row Seat Reservations

For security reasons In order to reserve this type of seat, it is necessary that the passenger:

  • understands and speaks Portuguese and/or English;
  • has no difficulty moving quickly;
  • is over 12 years of age (these seats are not available for reservation for children, accompanied or unaccompanied, or babies);
  • does not carry animals with you in the cabin;
  • is not deported, considered an inadmissible passenger or in custody (DEPA/DEPU)/RECL);
  • does not have any physical or sensory impairment that implies difficulty in understanding printed or verbal instructions.

 

In Business Class
In Business Class, passengers will find Wider seats with more space between chairs. These more spacious seats guarantee greater support and comfort throughout the onboard experience on our aircraft. The choice of seat is free, regardless of the type of fare product chosen.
 
 
On Long-haul Flights
 
 
  • Wider seats with more space between chairs
  • Full-flat reclining 
  • Individual screens per seat
  • Folding support table
  • Several backrest levels
On Medium-haul Flights
 
  • Extra reclining backrest and a free middle seat
By Fleet

Features of our Economy Class seats

A330

AIRCRAFT AREA PITCH BETWEEN SEATS SEAT WIDTH RECLINING ANGLE
A330 neo Emergency Exit Row 57" (145 cm)  17.4" ( 44 cm) 10°

Comfort 

34" (86 cm)  13º
Standard  31" (79 cm) 10º
A330 - 200

Emergency Exit Row

55" (140 cm) 17.3" (44 cm) 10º

Comfort

34'' (86 cm) 13º 
Standard   31'' (79 cm) 10º


 A321

AIRCRAFT AREA PITCH BETWEEN SEATS SEAT WIDTH RECLINING ANGLE
A321 neo /
A321

Emergency Exit Row

48'' (121,90 cm) 17.5'' (44,45 cm) 8,4° **

Comfort

33'' (83,82 cm)* 8,4°
Standard 28'' (71,12 cm) 17.3'' (43,94 cm) -

** Emergency exit in the red zone. The backrests of the green emergency exit seats are not adjustable.


A320

AIRCRAFT AREA PITCH BETWEEN SEATS SEAT WIDTH RECLINING ANGLE
A320 neo / A320

Emergency Exit Row

34'' (86,36 cm) 17.5'' (44,45 cm) 8,4° **

Comfort

33'' (83,82 cm)* 8,4°
Standard 28'' (71,12 cm) 17.3'' (43,94 cm) -

* Only the second row of emergency exit has more space (34'')
** Emergency exit in the red zone. The backrests of the green emergency exit seats are not adjustable.


 A319

AIRCRAFT AREA PITCH BETWEEN SEATS SEAT WIDTH RECLINING ANGLE
A319

Emergency Exit Row

33'' (83,82 cm) 17.5'' (44,45 cm) 8,4° **

Comfort

33'' (83,82 cm) 8,4°
Standard 28'' (71,12 cm) 17.3'' (43,94 cm) -

**Emergency exit in the red zone. The backrests of the green emergency exit seats are not adjustable.

Embraer

AIRCRAFT AREA PITCH BETWEEN SEATS SEAT WIDTH RECLINING ANGLE
Embraer 195
/ Embraer 190

Emergency Exit Row

39.5" (100,33 cm) 21.25" (53,98 cm)
Comfort 34'' (86,36 cm)
Standard 31" (78,74 cm)

ATR

AIRCRAFT PITCH BETWEEN SEATS SEAT WIDTH RECLINING ANGLE
ATR 72 30" (76,2 cm) 16.8" (42,7 cm)

 

Features of our Business Class seats

AIRCRAFT PITCH BETWEEN SEATS SEAT WIDTH RECLINING ANGLE
A330 neo 42" (106,68 cm) 20.5" (52,07 cm) Full flat
A330 - 200 44" (111,76 cm ) 27.5" (69,85 cm) Full flat 
A321LR
A321 neo 32'' (81,28 cm)

17.6'' (44.7 cm)

8,4º
A321 - 200
A320 neo
A320 - 200
A319 - 100
Embraer 195 34'' (86,36 cm) 21.25" (53,98 cm)
Embraer 190
ATR 72

this zone does not exist

 

Discover our fleet! 

NOTE

From 05 July 23, flights operated on 2N (SmartLynx), F6 (Fly2Sky) and YU (Euroatlantic) aircraft will no longer offer Comfort Seats for purchase or selection (if applicable). In Economy Cabin only First Row (if available), Standard and Emergency Exit Seats will be available for purchase or selection (if applicable).

 

Watch our A330Neo video

 

 

 

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