Need Help?
Seat Reservation - Seats on Board
Updated on 11 Aug 2022

COMFORT AND DESIGN FOR YOUR CUSTOMER

When traveling on our planes the passenger will enjoy a modern, spacious and comfortable interior. Recaro chairs with Portuguese design in all classes.  

TAP FARES

When booking a flight for your customer, you can choose among several fares, from the most economical, with fewer benefits, to the fare with more associated benefits. The passenger can decide how he/she wants to fly and pay only for what he/she needs, and one of the benefits associated with the fare can be the advance booking of seats on board. 

If the fare product chosen initially by the passenger does not allow the seat to be chosen in advance, it is possible to purchase it later as an extra

Table of paid or free zones - by brand product

Domestic, European, Africa Medium-haul     Israel and Intercontinental flights  
TAP Fares

*Leg Space

Emergency Exit

Comfort Seat

Standard Seat 

*Leg Space

Emergency Exit

Comfort Seat

Standard Seat
Discount chargeable

chargeable

chargeable

chargeable chargeable

chargeable

Basic

chargeable

chargeable 

chargeable

chargeable chargeable

chargeable

Classic

chargeable

chargeable

free chargeable

chargeable

free
Plus free free free chargeable free free

Executive

& Top Executive

NA NA NA NA NA NA

* Leg Space (front row seats) only available on A330-900/A330-200/A321LR

From 19th August 2022, if the passenger changes the original booking to a higher Brand fare that includes free seat booking and therefore no longer requires the purchase of this service, the respective EMD can be refunded.

 

SEATS ON BOARD

ECONOMY CLASS
 
In Economy Class the seat choice will be free of charge depending on the type of fare product (or Miles&Go status), or may be paid for as an ancillary. (see table below)
 

Economy seat types

  • Comfort - front rows (red seats) - from the first row to the row preceding the standard seats. See where these seats are located, on the different planes (pdf coming soon)
    • Medium Haul: these seats are located in the front rows of Economy Class (red seats), have extra space, are reclining chairs with headrest adjustment, tablet holder, among other benefits.
    • Long Haul: these seats are located in the front rows of Economy Class (red seats), and are more spacious, are reclining seats with headboard adjustment, entertainment monitor, headsets, power outlets and USB.
  • Leg Space - front row seats only available on A330-900 / A330-200 / A321LR aircraft.
  • Standard - seats from the row behind the Comfort seats to the last row of Economy Class

 

 IMPORTANT INFORMATION - seating in emergency exit rows

Due to Safety reasons, to be able to book this type of seat it is necessary that the passengers:
- Understand and speak Portuguese and/or English;
- Have no difficulty in moving quickly;
- Be over 12 years old (these seats are not available for children, accompanied or unaccompanied, and babies);
- Do not travel with pets in the cabin;
- Are not deported, considered inadmissible passengers or are under custody (DEPU/INAD/DEPA/RECL)
- Do not have any physical or sensory disability that implies difficulty in understanding printed or verbal instructions.
 

 

 
 
BUSINESS CLASS 
In Business Class, the passenger will find seats with more space between seats and wider. These more spacious seats ensure greater support and comfort during the entire experience on board our aircraft. The choice of seat is free, regardless of the type of fare product chosen. 
 
 
 
SEAT RESERVATION AS AN EXTRA (ANCILLARY) IN ECONOMY CLASS - PRICE LIST

 Our prices allow savings up to 50% by booking as early as possible:

  • different prices for Comfort and Leg Space/Emergency Exit seats
  • seating type: “Leg Space”:  front row seats only available on A330-900/A330-200/A321LR
  • different prices depending on the advance purchase of the seat in relation to the departure date:
    • If the seat purchase is made up to 30 days before departure, the prices in the table “Pre-purchase - 30 days before departure” will apply.
    • If the seat purchase is made within 29 days prior to departure, the prices listed in the table "Purchase within 29 days from departure" will apply.

If a seat was not pre-assigned, during check-in the system automatically and randomly allocates seats. Any changes made to the automatically assigned seat will have the same cost as the seat reservation made within 29 days before departure.

PRICES - purchase seat as extra in economy class

updated 17MAR22

PRE PURCHASE - 30DAYS BEFORE DEPARTURE (TRAVEL AGENCIES)

 

 

 

Zone

 

 

 

Route

Seat Type

 

Standard Seat

 

Comfort

Seat

 

Emergency Exit

/*Leg Space

1

PT, ES, MA, TN

EUR 11

USD 14

CAD 19

EUR 19

USD 24

CAD 31

EUR 19

USD 24

CAD 31

2

BENELUX,CH,DE,FR,GB,IE,IT

EUR 14

USD 18

CAD 23

EUR 20

USD 25

CAD 32

EUR 20

USD 25

CAD 32

3

AT,CZ,HR,DK,FI,HU,NO,PL,RO,RU,SE

EUR 16

USD 20

CAD 26

EUR 23

USD 29

CAD 38

EUR 23

USD 29

CAD 38

4

IL & Africa medium-haul

 (CI,CV,GH,GW,SN,ST,TG,GN,GM)

EUR 20

USD 25

CAD 32

EUR 30

USD 37

CAD 48

EUR 30

USD 37

CAD 48

5

Africa long-haul

EUR 30

USD 37

CAD 48

EUR 52

USD 63

CAD 83

EUR 90

USD 110

CAD 135

6

North America, Caribbean

EUR 37

USD 45

CAD 58

EUR 60

USD 72

CAD 96

EUR 94

USD 114

CAD 142

7

South America and Venezuela

EUR 25

USD 31

CAD 41

EUR 52

USD 63

CAD 83

EUR 90

USD 110

CAD 135

* Leg Space (front row seats) only available on A330-900/A330-200/A321LR

 

PURCHASE WITHIN 29 DAYS BEFORE DEPARTURE (TRAVEL AGENCIES)

 

 

 

Zone

 

 

 

Routes

Seat Type

 

Standard Seat

 

Comfort Seat

Emergency Exit

/*Leg Space

1

PT, ES, MA, TN

EUR 16

USD 20

CAD 26

EUR 24 USD 30

CAD 39

EUR 24

USD 30

CAD 39

2

BENELUX,CH,DE,FR,GB,IE,IT

EUR 19

USD 24

CAD 31

EUR 25 USD 31 CAD 41

EUR 25

USD 31

CAD 41

3

AT,CZ,HR,DK,FI,HU,NO,PL,RO,RU,SE

EUR 21

USD 26

CAD 35

EUR 28 USD 35 CAD 45

EUR 28

USD 35

CAD 45

4

IL & Africa medium-haul (CI,CV,GH,GW,SN,ST,TG,GN,GM)

EUR 25

USD 31

CAD 41

EUR 35 USD 42 CAD 54

EUR 35

USD 42

CAD 54

5

Africa long-haul

EUR 35

USD 42

CAD 54

EUR 57 USD 67 CAD 89

EUR 95

USD 115

CAD 143

6

North America, Caribbean

EUR 42

USD 51

CAD 65

EUR 65 USD 78 CAD 103

EUR 99

USD 119

CAD 150

7

South America and Venezuela

EUR 30

USD 37

CAD 48

EUR 57 USD 67 CAD 89

EUR 95

USD 115

CAD 143

* Leg Space (front row seats) only available on A330-900/A330-200/A321LR

 

 NOTES

  • It is only possible to request this ancillary service on TP/NI/WI operated flights.  It is not applicable codeshare flights operated by partner airlines. As of March 01st, 2022  its  possible to book and purchase seats also in the LIS-OPO-LIS flights.
  • The service can be booked and paid for via GDS's Amadeus, Galileo, Sabre, Apollo and Worldspan, or during online check-in. When the service is booked via GDS, a time limit for issuance  - OPW/OPC - is added to the PNR and an EMD must be issued within the next 72 hours or the service will be cancelled. In case the flight is already within the 72 hours frame, the EMD will have to be immediately issued, depending on flight departure time.
  • In the case of Classic or Plus fares, whenever  seating is free of charge, the time limit will disappear as soon as the ticket is issued (when the system recognizes the chosen fare product).

 

 Other situations of payment exemption:

Type of Passenger

Waived

Waived for companion

standard

Seat

Comfort

Seat

Leg Space

Emergency row

TAP Miles&Go Navigator1 YES Unlimited*
TAP Miles&Go GOLD YES 0
TAP Miles&Go SILVER YES 0 Paid Paid

Paid

TAP Miles&Go MILES NO 0  - -
STAR GOLD NO 0 - - - -
STAR SILVER NO 0 - - - -

SK CORP

YES 0

Paid

Paid

SK AMEP

NO 0 Paid

Paid

Paid

Paid

RBD G YES 0

Paid

Paid

Paid

RBD X YES 0

Paid

Paid

Paid

      NOTES
INFANTS YES

Unlimited*

Not possible to travel on emergency exit rows
BSCT

YES

Unlimited*

Specific seats for BSCT
UMNR

YES

0 Specific seats for UMNR
WCHC

YES

Unlimited*

Specific seats for WCHC

WCLB/WCMP/WCOB

YES Unlimited*

Not possible to travel on emergency exit rows

WCHS YES** 0 Not possible to travel on emergency exit rows
WCHR No 0

Not possible to travel on emergency exit rows

STCR

YES

Unlimited*

Specific seats for STCR
MEDA

YES

Unlimited*

Specific seats for medical cases
PETC NO 0

Not possible to travel on emergency exit rows

SVAN

YES

0

Specific seats for SVAN

EXST/CBBG NO 0 Specific seats - mandatory to purchase / prebook a seat
DEPA

YES

Unlimited*

Window seat from rear to front on the last 4 rows

DEPU

YES

0 Window seat from rear to front on the last 4 rows
INAD

YES

Unlimited*

Window seat from rear to front on the last 4 rows
RECL YES

Unlimited*

Window seat from rear to front on the last 4 rows

* Waived for companions if on the same booking | ** Only on Portugalia Aircrafts

 
ADDITIONAL INFORMATION FOR RESERVATIONS

a) At check-in the system automatically allocates seats and changing them (at booking or check-in) will incur a charge if the fare purchased does not have a seat reservation included or if it is changed to a seat with different characteristics than those included. For example, a long-haul ticket issued with brand Classic includes the seat reservation in the Standard zone, however, if the passenger changes to a "Comfort" seat (which is not included in the fare), will have to pay the applicable amount.

b) In case of aircraft change. the “Smart Reseating” system will replace the assigned seat for another keeping the same characteristics (Emergency Row/Leg Space, Comfort seat or Standard seat). Due to different equipment, the chosen/purchased row may be changed to another. However, the system will check and assign a new seat with the same characteristics. For example, seat 6C "Comfort" seat and can be changed to seat 8D that also corresponds to a "Comfort" seat

c) In case a passenger is assigned a seat of lower value than the one he paid for,  a refund through EMD is due.

d) If a passenger voluntarily cancels or re-assigns a seat after EMD issuance, the paid amount is not refundable but can be used for the same type of service within 1 year from date of EMD issuance. 

e) In case of loss of connection due to flight irregularity and the same type of seat is not available on the new flight, the service may be fully refunded and refund processed through our services at  "Fale Connosco" / Talk to us

f)  In reservations with multiple passengers, each passenger should be associated with a seat separately. Thus, there should be as many lines with seating information as the number of passengers. If a passenger is exempt from payment and his/her seat is assigned on the same line of another passenger who is not, the system can not differentiate and will cancel both seats if the deadline for payment is reached and there is no valid EMD.

g) FAMILY SEATING:

Whenever a PNR with adults and children travelling together is created, a “robot” automatically assigns seats for all the passengers, together, regardless of the fare product purchased.

However, any voluntary action to change those seats will be subject to the conditions of the fare purchased (for example, if the automatically assigned seats of passengers holding a DISCOUNT fare are modified, the new seats will be subject to the applicable service fee according to fare rules).

At the moment the “robot” performs under the following conditions:

  • On individual PNRs and not on Groups (RBD G);
  • On Economy Class Cabin reservations only;
  • On TP operated flights (flight numbers TP001 through TP3999);
    • Not applicable on codeshare flights (either TP operating flights marketed by partner airlines or TAP marketing flights operated by partner airlines);
  • Valid only for reservations with adults and children on the same PNR;
  • Valid for reservations with tickets issued for TP flights (or a TST created, in case of GDS Amadeus);
  • Does not perform any action on previously assigned seats chosen by  passengers or travel agent;
  • Assigns seats in the standard zone, from back to front (excluding the last 4 rows);
    • Firstly, the robot will try to sit all the passengers side by side or at least 2 seats together (1ADT+1CHD), the remainder passengers being seated in the immediate next row and in front of the other passengers.

These actions are performed shortly after the creation of the PNR, so if there are any aircraft changes resulting in involuntary changes or cancellations of the seating, the robot will act again on the reservation but closer to the travel date (exempting or booking again seats together for the family). If there is a change or cancellation that is voluntary, this means that it was requested by the passenger and so the robot will no longer act on this reservation.

 

ECONOMY AND BUSINESS CLASS SEAT CHARACTERISTICS
 

Seat characteristics - Economy Class

A330

Aircraft

Area Seat pitch Seat width Seat recline
A330 neo Emergency exit / Leg Space 57" (145 cm)  17.4" ( 44 cm) 10°
Comfort 34" (86 cm)  13º
Standard 31" (79 cm) 10º
A330 - 200

Emergency exit / Leg Space

55" (140 cm) 17.3" (44 cm) 10º
Comfort 34'' (86 cm) 13º 

EStandard

31" (79 cm)

10º

 

A321

Aircraft

Area Seat pitch Seat width Seat recline
A321 neo /
A321
Emergency exit row 48'' (121,90 cm) 17.5'' (44,45 cm) 8,4° **

Comfort

33'' (83,82 cm)* 8,4° 

Standard Area

28'' (71,12 cm) 17.3'' (43,94 cm)  -

* The red chair at door 2 has a pitch of 48”, while the green chair at door 3 has a pitch of 51”.
** The red zone emergency exit. The green chair in the emergency exit does not recline.

 

A320

Aircraft

Area Seat pitch Seat width Seat recline
A320 neo /
A320

Emergency exit / Leg Space

34'' (86,36 cm) 17.5'' (44,45 cm)  8,4° **

Comfort

33'' (83,82 cm)* 8,4°

Standard

28'' (71,12 cm) 17.3'' (43,94 cm)   -

 * Only the second row of the emergency exit has a pitch of 34”.
** Red zone emergency exit. The green chair in the emergency exit does not recline.


A319

Aircraft

Area Seat pitch Seat width Seat recline
A319 Emergency Exit  33'' (83,82 cm) 17.5'' (44,45 cm) 8,4° **

Comfort

33'' (83,82 cm)*  8,4°

Standard

 28'' (71,12 cm)  17.3'' (43,94 cm) -
* The seat pitch in the emergency row is the same as in the “Preferential” area (33’’).
** Red zone emergency exit. The green chair in the emergency exit does not recline. 

Embraer

Aircraft

Area Seat pitch Seat width Seat recline
Embraer 195 / 
Embraer 190

Emergency Exit

39.5" (100,33 cm) 21.25" (53,98 cm)
Comfort 34'' (86,36 cm)
Standard   31" (78,74 cm)

* Rows 1 to 5 (inclusive), regardless of the class configuration inside the aircraft. 

ATR

Aircraft

Seat pitch Seat width Seat recline
ATR 72 30" (76,2 cm) 16.8" (42,7 cm)
 
 
Seat characteristics Executive Class
 
 
Aircraft Seat pitch Seat width Seat recline
A330 neo 42" (106,68 cm) 20.5" (52,07 cm) Full flat
A330 - 200 44" (111,76 cm ) 27.5" (69,85 cm) Full flat 
A321LR
A321 neo 32'' (81,28 cm)

17.6'' (44.7 cm)

8,4°
A321 - 200
A320 neo
A320 - 200
A319 - 100
Embraer 195 34'' (86,36 cm) 21.25" (53,98 cm)
Embraer 190
ATR 72 NA
 
 

 

Watch our A330Neo video
 

Couldn't find what you were looking for?
Try other support topics
Couldn't find an answer to your question?Send your question / request to TAP's helpdesk