BRASIL - Procedures due to emergency situation in Rio Grande do Sul
Client's Language mandatory in the PNR
OXB - Check-in Times
REMINDER - Passenger's Name
We embrace the future
TAP Stopover voted Best Programme by North American Global Traveler
Embrace summer head first
New Phone Support Service for Travel Agencies
We embrace the future
On World Environment Day, we highlight our commitment to sustainable development.
TAP Stopover voted Best Programme by North American Global Traveler
TAP receives award for Best Stopover for the sixth consecutive year
Embrace summer head first
Dive into our summer destinations
New Phone Support Service for Travel Agencies
24 hours, 7 days a week
Couldn't find an answer to your question?Send your question / request to TAP's helpdesk
Latest Updates
Checked Baggage Allowance and Extra Baggage
Updated on 12:55 (10 hours ago)
Status and Benefits Miles&Go
Updated on 10:39 (12 hours ago)
Fast Track / Greenway
Updated on 7 Jun (5 days ago)
Babies and Children on Board
Updated on 6 Jun (6 days ago)
Sports Equipment
Updated on 3 Jun (9 days ago)
Most Frequently Searched
Procedures for cancelled flights (UN) 
Ticketing and EMDs     Irregularities and procedures
Animal Transportation in the Hold and Cabin
Booking     Traveling with animals
Contact the Agencies Helpdesk
Booking     Agency Help Desk
Responsible Booking Policies Manual
Booking     Responsible Policies
UMNR - Unaccompanied Minors 
Special Requests     Children and Infants' needs
General Refund Rules
Ticketing and EMDs     Refunds
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