TAP Agents

Instability on Digital Platforms – December 9

Passengers Contacts in the Bookings

USA - new CDC rules for travelling with dogs to the USA

BABIES ON BOARD - INF quota per flight

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Extra Legroom

Three new nonstop routes
to Portugal

Thank you
Thank you

TAP Corporate Program

Extra Legroom

Give your passengers' legroom a boost

Three new nonstop routes
to Portugal

from Los Angeles, Boston and San Francisco

Thank you
Thank you

We've just won a double distinction
at the World Travel Awards 2024

TAP Corporate Program

Double the credit on all business travels

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Policies and Channels

All about Distribution

Quoting and preparing a reservation

Passengers' Contacts

Correction of Passenger Name

Responsible Policies

All about Booking

Baggage allowance, restricted and forbidden baggage

Checked Baggage

Special Baggage

All about Baggage

Ticketing and EMDs

Issuing, re-issuing and refunds

PEP Fares for IATA Travel Agents

Irregularities and procedures

All about Ticketing and EMDs

Special Requests

Meals, medical cases, minors and deportees

Children and Infants' needs

Inadmissible Passengers

All about Special Requests

Ways to check-in, times and travel documents

Check-in options

Travel documents

Conditions of Carriage

All about Check-in

Benefits for frequent flyers

TAP Miles&GO - Terms and conditions

Mileage Accrual

All about TAP Miles&Go

Advantages for Companies

TAP Corporate Program (SME)

Corporate Agreements

All about Corporate

Flygroups, allotments and charters

All about Groups

All about Contacts

Documents for download

All about Library

Couldn't find an answer to your question?Send your question / request to TAP's helpdesk

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Latest Updates

Quotation, booking and emission * FlyGroups Platfo...

Updated on 6 Dec (2 days ago)

Animal Transportation in the Hold and Cabin

Updated on 5 Dec (3 days ago)

UMNR - Unaccompanied Minors

Updated on 5 Dec (3 days ago)

Updated on 5 Dec (3 days ago)

BUS Transport between Oporto and Vigo, in Galicia,...

Updated on 5 Dec (3 days ago)

Checked Baggage Allowance and Extra Baggage

Updated on 2 Dec (6 days ago)

Most Frequently Searched

Procedures for cancelled flights (UN)

Ticketing and EMDs Irregularities and procedures

Animal Transportation in the Hold and Cabin

Booking Traveling with animals

UMNR - Unaccompanied Minors

Special Requests Children and Infants' needs

Checked Baggage Allowance and Extra Baggage

Baggage Checked Baggage

Responsible Booking Policies Manual

Booking Responsible Policies

Name Correction & Commercial Authorisation Policy

Booking Correction of Passenger Name

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