New Branded Fares Concept - UPDATE
Learn more
IMPORTANT - Churning Audit
Learn more
COVID-19: Voucher Procedures - Effective 1st September 2020
Learn more
COVID-19: Voucher Procedures - Effective 1st September 2020
Learn more
A Letter from our CEO
Travelling with hand luggage on TAP
World Travel Awards
We're nominated!
New Branded Fares Concept
All the news
A Letter from our CEO
Travelling with hand luggage on TAP
Recap the weights, dimensions and what can be carried in the cabin
World Travel Awards
We're nominated!
Vote for us until 8th August
New Branded Fares Concept
Check the new Booking Class and Brand Structure
Need help?
COVID-19
Booking
Quoting and preparing a reservation
Baggage
Baggage allowance, restricted and forbidden baggage
Ticketing and EMDs
Issuing, re-issuing and refunds
Special Requests
Meals, medical cases, minors and deportees
Check-in
Ways to check-in, times and travel documents
TAP Miles&Go
Benefits for frequent flyers
Corporate
Advantages for Companies
Groups
Flygroups, allotments and charters
Distribution
Policies and Channels
Library
Documents for download
Couldn't find an answer to your question?Send your question / request to TAP's helpdesk
Contact Agency helpdesk
Latest Updates
Passenger's portable oxygen equipments
Updated on 11:21 (one hour ago)
Portugal
Updated on 10:21 (2 hours ago)
Cape Verde
Updated on 4 Jul (21 hours ago)
Lounges
Updated on 4 Jul (yesterday)
Musical Instruments in the hold
Updated on 4 Jul (yesterday)
Hand Baggage
Updated on 4 Jul (yesterday)
Most Frequently Searched
Portugal
COVID-19     Covid-19: Travel restrictions
Name corrections on bookings
Booking     Correction of Passenger Name
Unaccompanied minors (UMNR)
Special Requests     Children and Infants'  needs
Animal Transportation in the Hold and Cabin
Booking     Traveling with animals
Agency Help Desk Contact
Booking     Agency Help Desk
Covid-19: Procedures for cancelled flights (UN) - ...
COVID-19     Covid-19 Procedures
Newsletters
10 Feb 2022
Destinations at must-see price

20 Jan 2022
TAP Air Portugal is extending the sales period for the promotional fares!

05 Jan 2022
Europe misses you

07 Dec 2021
TAP Book with Confidence extended - new issuances until 28FEB22

All Newsletters
© 2020 TAP. All rights reserved.