CORPORATE RECOGNITION
All TAP customers with a Local, Regional or Global corporate agreement are now recognized as valued customers at check-in.
As a result of this feature, TAP guarantees
- Premium Zone Priority Boarding: When flying with brand Classic or superior, passengers will have access to the premium zone for priority boarding"
- Priority treatment in case of Irregularity: In the event of irregularities in the operation, corporate passengers will be prioritized for re-accommodation in the airport
To make these advantages available to the customer, the following SSR must be inserted in the reservation:
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COMMAND
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APPLICATION
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ID code
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CANCELLATION
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TRAVELPORT
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SI.SSRCLIDTPHK1/(ID code)
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SSR CLID element will apply to all passengers in the booking
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ID code: Identification of the company. The same information that you entered in OSI
Ex.: CIPTAP
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SSR CLID element once entered in a booking may not be deleted
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SI.SSRCLIDTPHK1/(ID code)/S2
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In the case of multiple airlines in the itinerary, the segment can be added before the slash to send this SSR only to the airline of the specified segment.
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only one SSR CLID per airline may be entered in a booking.
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AMADEUS
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SR CLID TP HK/(ID code)
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In case of multiple airlines in the itinerary and multiple passengers, the segment and psgr can be added before the slash to send this SSR only to the airline of the specified segment and to a specific psgr
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ID code: Identification of the company. The same information that you entered in OSI
Ex.: CIPTAP
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Cancellation of this SSR is not allowed once is added in the PNR.
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SR CLID TP HK/(ID code)/s2
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SABRE
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3CLIDTP/(ID code)
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ID code: Identification of the company. The same information that you entered in OSI Minimum 1 maximum 25 alphanumeric characters
Ex.: CIPTAP
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Cancellation of this SSR is not allowed once is added in the PNR.
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3CLID1/(ID code)
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In the case of multiple airlines in the itinerary, the segment can be added before the slash to send this SSR only to the airline of the specified segment.
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APOLLO
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@:3SSRCLIDTPHK1/(ID code)
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ID code: Identification of the company. The same information that you entered in OSI
Ex.: CIPTAP
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WORLDSPAN
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3SSRCLIDTPHK/(ID code)
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ID code: Identification of the company. The same information that you entered in OSI
Ex.: CIPTAP
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HOW TO IDENTIFY THE ENTERPRISE IN THE RESERVATION
GDS Entries
AMADEUS:
OSI identification : OSTP CP/CIXXXX
GALILEO:
OSI identification : SI.TP*CP/CIXXXX
Note: XXX in the examples above is the Company ID code. Ex.: CIPTAP
HOW TO CONSULT THE AGREED RATES IN THE SYSTEM
GDS Entries
AMADEUS:
Consult: FQDLISLON/D1NOV/R,U*XXX/ATP/FF
XXX - enterprise Account Code
GALILEO:
Consult: FD1JULLISLON/TP-PRI-XXX:P
FD1JULLISLON-W/TP-PRI-XXX:P
Consult for specific rbd W
XXX - enterprise Account Code
HOW TO PRICE THE RESERVATIONS
GDS Entries
AMADEUS:
Fare Quote: FXX/R,U*XXX/FF2-PLUS/FF3-CLASSIC
GALILEO:
Fare Quote: FQ*:BF3-:XXX:P
"BF3" – choose the desired Branded Fare level
Levels: 3 = CLASSIC / 4 = PLUS / 5 = EXECUTIVE / 6 = TOP EXECUTIVE
FQ-XXX/S1*:BF2.2*:BF3 - Combination of different Brands, per segment
or FQ-XXX:P
BKD:DISCOUNT BRAND UPSELL AVAILABLE FROM +15.00EUR
CHECK TAP BRANDED FARES WITH A CLICK
HOW TO BOOK SEATS IN THE CORPORATE "CLASSIC" BRAND
The seat reservation offer in the fare/brand product CLASSIC Corporate is available for:
- Comfort Area - front rows (red seats) - from the first row of Economy Class to the row preceding the emergency exit seats. (except RBD O/T/E)
The following rows are excluded from the offer:
- Emergency exit - rows of the emergency exit between the Comfort area and the Standard area;
The seat reservation procedure for the CLASSIC product/brand is not automatic. Action by travel agents is always required. When booking a seat, it will be necessary to make the respective quotation, because only then does the system effectively read that it is a Corporate fare, showing a cost of 0€.
Click here to learn more about the characteristics of the seats in our fleet.
HOW TO REQUEST "FAST TRACK" SERVICE ON THE "PLUS" CORPORATE BRAND
The procedure is not automatic, it always requires an action by the travel agent.
When requesting the Fast service in the reservation, it is necessary to make the corresponding quotation because only then the system will read that it is a Corporate fare and assume the 0€ cost.
Fast service on Brand Plus is not applicable on RBD's O/T/E).
This service is subject to availability. Check here the airports with FAST service available.
HOW TO REQUEST A NAME/PASSENGER CHANGE
On Corporate and TMC fares, Name Changes (passenger changes) are authorised on bookings for flights operated by TAP keeping the date and flight number.
This change is made on request and is subject to approval and a fee of €30 per change.
Name changes must be requested from your usual Agency Support.
This benefit does not apply to Discount and Basic Brands or to O/T/E RBDs of all brands.