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TAP Air Shuttle - Funchal | Oporto | Madrid
Updated on 06 Apr 2022

MEET TAP´S AIR SHUTTLE ROUTES

LISBON-FUNCHAL | LISBON-OPORTO | LISBON-MADRID (vv)

AIR SHUTTLE - LIS FNC LIS
With the New Air Shuttle between Lisbon and Funchal, Madeira is now closer!
  • 10 daily flights available until March 27 (5 with departure from Lisbon and 5 with departure from Funchal);
  • 14 daily flights available from March 28 (7 with departure from Lisbon and 7 with departure from Funchal);
  • Check-in available up to 45 min. before the departure of the flight;
  • Flexibility to change the flight on the same day;
  • Fast Track in Lisbon (except Discount);

Passengers choose how they want to travel and only pay for what they need.  There are 6 different fares at passengers' disposal.

Choose the one that best suits your client's needs!

  tap|discount tap|basic tap|classic tap|plus tap|executive  tap|top executive  
Miles earned for TAP Miles&Go Clients No 40% 70% 100% 150% 200%
Hand baggage 1 (up to 8 kg) 1 (up to 8 kg) 1 (up to 8 kg) 1 (up to 8 kg) 2 (up to 16 Kgs total) 2 (up to 16 Kgs total)
Hold baggage (1) No

1

(up to 23 kg)

1

(up to 23 kg)

1

(up to 23 kg)

2

(up to 32 Kgs each)

2

(up to 32 Kgs each)

Priority Baggage  No  No  No Yes Yes  Yes 
Priority check-in No No  No Yes Yes Yes 
Fast Track  (2)

From €9,99

Yes Yes Yes Yes Yes 
Lounge access (3)

From €39,99

From €39,99

From €39,99

From €39,99

Yes Yes 
Digital Kiosk (4) 1 publication 2 publications 2 publications 2 publications 7 publications  7 publications 
Online check-in Yes Yes Yes Yes Yes  Yes 
Book your favorite seat (5) No  No  No Yes Yes  Yes 
Notifications by SMS (6) Yes Yes Yes Yes Yes  Yes 
Refunds  Non-refundable Non-refundable Non-refundable Refundable Non-refundable Refundable 

1) Flying on tap|discount if the passenger wants to carry hold baggage he can add an FBAG
2) The Fast Track service is only available at the Lisbon airport and is free of charge for all fares except discount.
3) In fares where access to the Lounge of Lisbon is not included, the same is possible through the payment of €39,99. The price of the Lounge depends on the airport.
4) The newspapers and magazines must be downloaded before boarding and can be read offline on a smartphone or tablet. This free service is available via the TAP mobile app (valid for TAP Clients travelling on flights operated by TAP).
5) The booking of seats is allowed in all fares, but in the discount and basic fares, it is subject to payment. See here the values to be applied to each area.
6) Inform the passenger to insert contact details in the booking or mobile check-in to receive notifications of the flight.

 

TICKET CHANGES

  • On the same day as the original flight, on standby, passengers can make changes at the Airport (at the gate if they only have carry-on baggage).
     
  • On the same day as the original flight, with a confirmed booking, passengers holding tickets on Brand Discount will pay the fee for changes and applicable fare difference (if applicable). Also valid for TAP Miles&Go and Navigator Passengers.
     
  • Award Tickets: on the same day as the original flights and with a confirmed seat the rebooking fee applicable is 30€. For changes of date of travel, the general rule of TAP Miles&Go program rules apply.
     
  • On the same day as the original Flight, with confirmed booking (applicable only if the passenger is not noshow or reissuance made before the departure time of the flight being changed), passengers holding tickets on Brands Basic / Classic / Plus / Executive and TOP Executive are exempt of paying the fare difference. Fee for Changes is only applicable for Brands Basic / Classic and Executive. TAP Miles&Go and Navigator passengers continue to be exempt from the rebooking fee.

 

FAST TRACK

At Lisbon Humberto Delgado Airport, passengers using the Air Shuttle service have their own priority channel. Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.

 

AIR SHUTTLE - LIS OPO LIS 

TAP has 20 daily flights available, with departures from Porto and Lisbon, between 05h00 and 23h00

  • 12 daily flights available until March 27 (6 with departure from Lisbon and 6 with departure from Porto);
  • 20 daily flights available from March 28 (10 with departure from Lisbon and 10 with departure from Porto);
  • Check-in available up to 45 minutes before flight departure;
  • Flexibility to change the flight on the same day;
  • Fast track (except Discount);
  • More comfort on trips.

Passengers choose how they want to travel and only pay for what they need.  There are 5 different fares at passengers' disposal.

Choose the one that best suits your client's needs!

  tap|discount tap|basic tap|plus tap|executive  tap|top executive  
Miles earned for TAP Miles&Go Clients No 150 250 300 350
Hand baggage 1 (up to 8 kg) 1 (up to 8 kg) 1 (up to 8 kg) 2 (up to 16 Kgs total) 2 (up to 16 Kgs total)
Hold baggage (a)

1 PC (up to 23 kg)

30€ pré-purchase

45€ check-in

1 (up to 23 kg) 1 (up to 23 kg) 2 (up to 32 Kgs each) 2 (up to 32 Kgs each)
Priority Baggage  No  No  Yes Yes  Yes 
Priority check-in No No  Yes Yes Yes 
Fast Track  14€ Yes Yes Yes Yes 
Lounge access (b) from €25 to €50 from €25 to €50 from €25 to €50 Yes Yes 
Separate boarding No  No  Yes Yes  Yes 
Digital Kiosk (c) 1 publication 2 publications 2 publications 7 publications  7 publications 
Online check-in Yes Yes Yes Yes  Yes 
Book your favorite seat No  No  No  Yes  Yes 
Notifications by SMS (d) Yes Yes Yes Yes  Yes 
Ticket changes Allowed Allowed Allowed Allowed Allowed 
Refunds  Non-refundable Non-refundable Refundable Non-refundable Refundable 

(a) For further information about luggage in hold please find out more here.
(b) Lounge price depends on the airport: Lisbon Lounge - 50€; Porto Lounge - 25€.
(c) The newspapers and magazines must be downloaded before boarding and can be read offline on a smartphone or tablet. This free service is available via the TAP mobile app (valid for TAP Clients travelling on flights operated by TAP).
(d) In order to receive flight notifications, the passenger's contact must be inserted on the booking or at online check-in.


 

TICKET CHANGES

  • On the same day as the original flight, on standby, passengers can make changes at the Airport (at the gate if they only have carry-on baggage).
     
  • On the same day as the original flight, with a confirmed booking, passengers holding tickets on Brand Discount will pay the fee for changes and applicable fare difference (if applicable). Also valid for TAP Miles&Go and Navigator Passengers.
     
  • Award Tickets: on the same day as the original flights and with a confirmed seat the rebooking fee applicable is 30€. For changes of date of travel, the general rule of TAP Miles&Go program rules apply.
     
  • On the same day as the original Flight, with confirmed booking (applicable only if the passenger is not noshow or reissuance made before the departure time of the flight being changed), passengers holding tickets on Brands Basic / Classic / Plus / Executive and TOP Executive are exempt of paying the fare difference. Fee for Changes is only applicable for Brands Basic / Classic and Executive. TAP Miles&Go and Navigator passengers continue to be exempt from the rebooking fee.

 

FAST TRACK

FAST TRACK service allows fast access to the boarding area in Lisbon and Porto airports and is available to all passengers of the Airshuttle, except for Discount fare.

At Porto's Sá Carneiro Airport passengers using the shuttle service, OPO LIS may use the priority security/fast track/greenway on all flights. The boarding card shall show the word FAST. 

At Lisbon's Humberto Delgado Airport passengers using the shuttle service, LIS OPO has a dedicated priority channel. Passengers that by eligibility are entitled to Fast Track, shall have the word FAST printed on their boarding cards by default.

 

AIR SHUTTLE - LIS MAD LIS 
Airshuttle daily flights between Lisbon and Madrid - a quick solution with many advantages!
  • 4 to 5 daily flights until March 26, and up to 7 daily flights after that;
  • Check-in available up to 45 minutes before the flight departure;
  • Flexibility to change the flight on the same day;
  • Fast track in Lisbon (except tap|discount);
  • More comfort

Passengers choose how they want to travel and only pay for what they need.  There are 6 different fares at passengers' disposal.

Choose the one that best suits your client's needs!

  tap|discount tap|basic tap|classic tap|plus tap|executive  tap|top executive  
Miles earned for TAP Miles&Go Clients No 40% 70% 100% 150% 200%
Hand baggage 1 (up to 8 kg) 1 (up to 8 kg) 1 (up to 8 kg) 1 (up to 8 kg) 2 (up to 16 Kgs total) 2 (up to 16 Kgs total)
Hold baggage (a)

1 PC (up to 23 kg) 

30€ pré-purchase

45€ check-in

1

(up to 23 kg)

1

(up to 23 kg)

1

(up to 23 kg)

2

(up to 32 Kgs each)

2

(up to 32 Kgs each)

Priority Baggage  No  No  No No  Yes  Yes 
Priority check-in No No  No Yes Yes Yes 
Fast Track  14€ Yes Yes Yes Yes Yes 
Lounge access (b) from €25 to €50 from €25 to €50 from €25 to €50 from €25 to €50 Yes Yes 
Digital Kiosk (c) 1 publication 2 publications 2 publications 2 publications 7 publications  7 publications 
Online check-in Yes Yes Yes Yes Yes  Yes 
Book your favorite seat No  No  Yes No  Yes  Yes 
Notifications by SMS (d) Yes Yes Yes Yes Yes  Yes 
Ticket changes Allowed Allowed Allowed Allowed Allowed Allowed 
Refunds  Non-refundable Non-refundable Non-refundable Refundable Non-refundable Refundable 

(a) For further information about luggage in hold please find out more here.
(b) Lounge price depends on the airport: Lisbon Lounge - 50€; Porto Lounge - 25€.
(c) The newspapers and magazines must be downloaded before boarding and can be read offline on a smartphone or tablet. This free service is available via the TAP mobile app (valid for TAP Clients travelling on flights operated by TAP).
(d) In order to receive flight notifications, the passenger's contact must be inserted on the booking or at online check-in.

 

TICKET CHANGES

  • On the same day as the original flight, on standby, passengers can make changes at the Airport (at the gate if they only have carry-on baggage).
     
  • On the same day as the original flight, with a confirmed booking, passengers holding tickets on Brand Discount will pay the fee for changes and applicable fare difference (if applicable). Also valid for TAP Miles&Go and Navigator Passengers.
     
  • Award Tickets: on the same day as the original flights and with a confirmed seat the rebooking fee applicable is 30€. For changes of date of travel, the general rule of TAP Miles&Go program rules apply.
     
  • On the same day as the original Flight, with confirmed booking (applicable only if the passenger is not noshow or reissuance made before the departure time of the flight being changed), passengers holding tickets on Brands Basic / Classic / Plus / Executive and TOP Executive are exempt of paying the fare difference. Fee for Changes is only applicable for Brands Basic / Classic and Executive. TAP Miles&Go and Navigator passengers continue to be exempt from the rebooking fee.


CHECK-IN COUNTERS FOR THE AIRSHUTTLE SERVICE

In order to ensure successful assistance to passengers with special needs, they should contact the dedicated check-in counter no later than 45 minutes prior to the departure time of their flight.

Lisbon

Madrid - Barajas 

Check-in counters: 6 and 7

Boarding gates: 15 and 15A

Terminal 2

check-in counters 406 to 408

FAST TRACK

At Lisbon Humberto Delgado Airport, passengers using the Airshuttle service have their own priority channel. Passengers who by eligibility are entitled to Fast Track, will have the word FAST printed on their boarding passes by default.

 

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