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Necessary travel documents
Updated on 27 Dec 2017

It is the passenger's responsibility to present valid travel documents, like Identity Cards, Passports, Visas or other documents like vaccination which are required to allow entry in certain countries.  Nevertheless, it's expected that the travel agent acts as an adviser.

  • Check all your client's documents. This procedure will avoid the passengers refusal at gate or eventually at border control at destination.
  • Validity of Passport, VISA requirements, vaccinations or other requirements needed to enter that specific country can easily be accessed namely through IATA Travel Centre.
  • We recommend that passengers keep copies of all their documents (Passports, Identity Cards, Boarding Cards, and Hotel Bookings) just in case they lose the originals.
  • Please find information required by countries such as USA, Canada, Brazil, EU countries and others on the APIS menu.
  • Verify information regarding minors traveling abroad unaccompanied of their parents or legal guardians before performing a booking.


Electronic  Passports

All European Union citizens aged 18 years or over, holding an electronic passport, can use the electronic border control devices at the main Portuguese airports.  Passengers traveling within the Schengen area may skip the queues at passport control by using RAPID - Automatic Recognition of Passengers Identified by Documents system. 

It is very easy and quick to use an electronic passport control system.

  • The electronic passport is inserted on the device, open and facing down for scanning;
  • If all ok, the passenger removes the passport, the door opens and he/she moves forward;
  • The passenger then places themself on a yellow circle on the floor and looks directly onto a camera for face detection;
  • If all ok, they move forward when the second door opens and it's done.

TSA Precheck

For U.S. and Canadian citizens 

TAP is one of the airlines able to offer expedited airport security screening to our customers in conjunction with the Transportation Security Administration and its TSA Pre✓™ program.

TSA Pre✓™ screening program allows pre-approved airline travelers to leave on their shoes, light outerwear and belt, keep their laptop in its case and their compliant liquids/gels plastic bag in a carry-on in select screening lanes.

TSA Pre✓™ is available at TAP’s airport operations at New York’s JFK, Newark Liberty, Boston Logan and Miami International, as well as – from June 2019– Chicago O’Hare, San Francisco International and Washington-Dulles airports.

Passengers who are eligible for TSA Pre✓™ include U.S. citizens who are members of a U.S. Customs and Border Protection (CBP) Trusted Traveler program and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓™ is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard. 

To be eligible to participate in TSA Pre✓®, foreign citizens must meet specific citizenship/residency requirements.

For further details, please check the TSA Pre✓™  website.

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