TAP Agents

YQ Environmental Surcharge effective from 2nd January 2025

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TAP Corporate Program (SME)

Corporate Agreements

FOR SMALL AND MEDIUM ENTERPRISES

Technical Information

Frequently Asked Questions

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Policies and Channels

All about Distribution

Quoting and preparing a reservation

Passengers' Contacts

Correction of Passenger Name

Responsible Policies

All about Booking

Baggage allowance, restricted and forbidden baggage

Checked Baggage

Special Baggage

All about Baggage

Ticketing and EMDs

Issuing, re-issuing and refunds

PEP Fares for IATA Travel Agents

Irregularities and procedures

All about Ticketing and EMDs

Special Requests

Meals, medical cases, minors and deportees

Children and Infants' needs

Inadmissible Passengers

All about Special Requests

Ways to check-in, times and travel documents

Check-in options

Travel documents

Conditions of Carriage

All about Check-in

Benefits for frequent flyers

TAP Miles&GO - Terms and conditions

Mileage Accrual

All about TAP Miles&Go

Flygroups, allotments and charters

All about Groups

All about Contacts

Documents for download

All about Library

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