Need Help?
Special cabin baggage
Updated on 26 Aug 2022

On TAP flights, passengers may request, for a fee, an extra seat for:

  • EXST - for additional comfort or passengers with fractured lower limbs 
  • CBBG - for fragile items that cannot be carried as normal cabin baggage, but which passengers do not wish to carry in the hold 

CBBG - SPECIAL CABIN BAGGAGE

TERMS OF ACCEPTANCE

It is considered special cabin baggage those articles that must be transported in the cabin, but are not considered free hand baggage.

  • Fragile items: e.g.: Works of art, musical instruments;
  • Voluminous items: e.g.: Large musical instruments;
  • Valuable items: e.g. diplomatic bag

If you are not sure whether the item is considered special cabin baggage, please contact the Agency Helpdesk.

REQUIREMENTS

To ensure its safe transportation, special cabin baggage requires the reservation of an extra seat and must comply with the following conditions:

  • The maximum weight allowed for transport in the cabin is 30 kg / 66.13 Ibs. Whereas the maximum dimensions allowed are:
    • 155x42x25 from the floor in the cabin or
    • 110x42x50 on top of the seat;
    • never exceed the height of the back of the seat extra
  • The number of extra seats required will be defined by the carrier.

The reservation for special baggage should be made at the same time the travel is booked.

If the service is requested after the passenger already has his reservation and ticket, the extra seat must be requested to the airline, which will create a new NCP reservation (Non-Commercial PNR) a cross-reference to that passenger reservation. 

For large volumes, it may be necessary to block more than one seat. This number will be defined by Operational Control.

To book the carriage of musical instruments in the cabin, please contact our Agency Helpdesk at least 72 hours before the flight to ensure the proper packaging of the musical instrument.

Important Information

For safety reasons, the extra seat for transportation of special baggage is not granted for passengers travelling close to emergency exits.

Seat reservations resulting from the purchase of CBBG may require payment for both seats (passenger's and CBBG's) since the rules of the fare product issued to the passenger apply. For information on this ancillary service, please see the "Seating Reservation"  page.

 

RESERVATION PROCEDURES

The extra seat will be reserved together with the passenger using the code CBBG in the name field with the passenger's last name.

Ex: 2SILVA/MANUELMR/CBBG

Only 1 extra seat can be booked in the passenger reservation. In certain situations, it may be necessary to book more than one extra seat. For safety reasons, this decision will be made by TAP Operational Control.

If the service is requested after the passenger already has his/her booking and ticket, the extra seat must be requested to the airline, which will create a new NCP (Non-Commercial PNR) and cross-reference to the passenger's booking.

An SSR CBBG must be added with the description of the booking. 

Ex: SSR CBBG-1BOX 10KG DIMS 75X45X110CM  (number and dimensions per piece)

GDS Entries

Amadeus
SR CBBG-1CELLO  10KG DIMS 75x45x110CM/P1

Galileo
SI.P1/CBBG*1BOX  10KG DIMS 75x45x110CM

Sabre
3CBBG1/BOX  10KG DIMS 75x45x110CM-1.1

 

SERVICE PAYMENT

The extra seat for CBBG applies to something that the passenger carries in the cabin and that will occupy at least one seat. Each seat occupied is subject to a charge.

If purchased at the same time, the amount charged by the CBBG is the same fare and the same YQ applicable to the route on which the passenger uses the extra seat (considering the brand on the passenger's ticket).

If the service is requested/purchased after the ticketing, the extra seat must be requested to the airline which will create a new NCP (Non-Commercial PNR) booking a cross-reference to that passenger booking. In this case, the lowest fare according to availability at the time must be used (considering the brand on the passenger's ticket - keeping in mind that the same or higher fare must be applied).

NOTE - If the passenger travelling on a return trip uses only the extra seat on a segment, then the lowest fare according to availability at the time + YQ (considering the brand on the passenger ticket) for that one-way segment applies.

Penalties for changes also apply to the extra seat.

Discount ID/AD/IT fares are excluded. In such cases, the lowest fare according to the current availability of the route on which the passenger uses the extra seat applies.

 

 PREPARATION AND ISSUANCE

Check some examples:

1 CBBG with Round Trip / Passenger with Round Trip 

Whenever the baggage route is the same as that of the passenger (Ex. the CBBG is carried on the same Round Trip as the passenger):

  • the booking must be made simultaneously for the passenger and the CBBG and
  • issued two tickets
  • The passenger ticket will be issued as normal.
  • For the CBBG ticket it will be assumed the same fare and YQ applicable to the route where the passenger uses the extra seat (considering the brand on the passenger ticket) and exempting airport charges.

CBBG ticket mask preparation - Amadeus GDS Entries*:

Create TST for the CBBG and exempt the fees

FXP/P2/R, ET  

P2 (passenger 2) should be CBBG

Enter CBBG's TST 

TQT or TQT/T2

Change baggage allowance to NO

TTK/ANO

Correct the YQ fee with the correct amount to be charged

TTK/X1/XEUR164.00YQ  

Delete the YQ fee exemption and add the YQ charge to be collected

Add CB to Fare Basis

TTK/T2/BPTAPUK CB   or     

TTK/T2/L1/BHTAP CB/L2/BPTAPUK CB  - 

T2 selects the desired TST number

Please note: the B  is part of the system entry, not part of the Fare Basis.

Add information to Endorsements 

 17// CBBG MUSICAL INSTRUMENT / ISSUED IN CONJ W/ TKT 047….  

 Keep the information that was already in the mask without deleting anything.

The number 17 corresponds to the PNR line where the Endorsements are.

*Please refer to the different GDS for the respective entries.

 

Example of the final appearance of the CBBG mask:

If the service is requested after the passenger already has his reservation and ticket, the extra seat must be requested to the carrier, which will create a new NCP reservation (Non Commercial PNR) a cross-reference to that passenger reservation. 

Since the NCP reservation does not allow quotation or issue, the payment of the CBBG under these conditions will imply the manipulation/reissue of the passenger's ticket to include the corresponding value. 

1 CBBG with One Way / Passenger with Round Trip

You must request the extra seat reservation for CBBG to TAP. This will be reserved in a separately created NCP (Non-Commercial PNR).

  • The passenger ticket must be issued, including a Q in the fare construction, with the value corresponding to the CBBG.
  • The lowest fare according to availability at the time + YQ (considering the brand on the passenger's ticket) for this one-way segment applies to the CBBG. 

TST Mask preparation - Amadeus GDS Entries*: 

Create TST for the Passenger

FXP

Enter the TST

TQT 

Add CB to Fare Basis only for the segment in which CBBG will be used

TTK/L2/BPEUROPUK CB 

Correct the Fare Basis only in the second segment of the ticket (L2) to include the CB code, referring to the CBBG.

Please note: the B  is part of the system entry, not part of the Fare Basis.

Correct the YQ fee with the correct amount to be charged

TTK/X1/XEUR84.00YQ 

Deletes the YQ charge (X1 = tax 1) and, in the same entry, adds the YQ charge with the correct amount to be charged

Add the "Q" referring to the CBBG in the fare construction

TTK/C26APR11LIS TP LON163.96TP LIS Q163.96 163.96NUC491.88END ROE 0.768453

In this case, the OW fare corresponds exactly to half of the RT fare, but this correspondence may not always occur.

Update the Fare Value 

TTK/FEUR378.00 

The system will automatically update the Total Amount according to the new Fare

Add information to Endorsements 

4// CBBG MUSICAL INSTRUMENT LON/LIS / ISSUED IN CONJ W/ TKT 047….

Keep the information that was already in the mask without deleting anything.

The number 4 corresponds to the PNR line where the Endorsements are.

*Please refer to the different GDS for the respective entries.

 

Example of the final appearance of the passenger ticket mask + CBBG:  

If the service is requested after the passenger already has his reservation and ticket, the extra seat must be requested to the airline, which will create a new NCP (Non-Commercial PNR) reservation and a cross-reference to this passenger reservation. 

Since the NCP reservation does not allow quotation or issue, the payment of the CBBG under these conditions will imply the manipulation/reissue of the passenger's ticket to include the corresponding value. 

2CBBG with Round Trip / Passenger with Round Trip

In case the CBBG needs to occupy two seats:

- A reservation should be made, blocking 2 seats:

  • 1 for the passenger and 1 for a CBBG;
  • The second seat for the CBBG must be requested to TAP.  Operational control will create a separate NCP (Non-Comercial PNR) for the second CBBG.

- Two tickets will be issued:

  • The passenger ticket will be issued as normal.
  • For the CBBG ticket, it will be assumed twice the same fare and YQ applicable to the route where the passenger uses the extra seats (considering the brand on the passenger ticket) and exempting airport charges

TST Mask preparation - Amadeus GDS Entries*: 

Create a TST for the CBBG and exempt the fees

FXP/P2/R, ET 

P2 (passenger 2) shall be the CBBG.

Enter CBBG's TST

TQT

or TQT/T2

Change baggage allowance to NO

TTK/ANO

Correct the YQ fee with the correct amount to be charged

TTK/X1/XEUR328.00YQ 

Deletes the YQ fee exemption (X1 = tax 1) and adds in the same entry the correct YQ fee to be charged (Ex. EUR 22.22 YQ x2=EUR 44.44 YQ)

Add CB to the Fare Basis

TTK/T2/BPTAPUK CB   or    TTK/T2/L1/BHTAP CB/L2/BPTAPUK CB 

T2 selects the desired TST number

Please note: the B  is part of the system entry, not part of the Fare Basis.

Correct Fare Construction

TTK/CLIS TP LON Q163.96 163.96TP LIS Q163.96 163.96NUC655.84END ROE 0.768453 

 Add the "Q" referring to the second CBBG in the fare construction

Update the Fare Value

TTK/FEUR504.00

 The system will automatically update the Total Amount according to the new Fare

 Add information to Endorsements

17// 2CBBG MUSICAL INSTRUMENT / ISSUED IN CONJ W/ TKT 047…. 

Keep the information that was already in the mask without deleting anything.

The number 17 corresponds to the PNR line where the Endorsements are.

*Please refer to the different GDS for the respective entries.

 

Example of the final appearance of the CBBG ticket mask:

If the service is requested after the passenger already has his reservation and ticket, the extra seat must be requested to the airline, which will create a new NCP (Non-Commercial PNR) reservation and a cross-reference to this passenger reservation. 

Since the NCP reservation does not allow quotation or issue, the payment of the CBBG under these conditions will imply the manipulation/reissue of the passenger's ticket to include the corresponding value. 

 

EXST - Extra seat reservation

This service translates into an unoccupied seat next to or in front of the passenger. Extra seat reservations may also be requested for passengers with fractured lower limbs.

In the case of a passenger with fracture(s), special assistance or medical authorisation may be required for the journey. Please refer to the Medical Cases page.

For booking and issuing procedures, please refer to the Extra Seat Reservation page.

 

 

Couldn't find what you were looking for?
Try other support topics
Couldn't find an answer to your question?Send your question / request to TAP's helpdesk