On TAP flights, passengers may book and pay an extra seat:
- for additional comfort;
- for fragile items that cannot be transported as standard cabin baggage but that passengers do not wish to send as hold baggage;
- for passengers with fractures on the lower limbs.
Extra seat for additional comfort - EXST -
- The service translates into an unoccupied seat next to the passenger, in economy class only.
- Not applicable on emergency exit rows.
- For passengers with fractures on the lower limbs check here the information regarding the correct extra seat reservation procedures for the immobilized limb (left or right).
Booking Procedures:
The extra seat for comfort (SSR EXST) must be booked under the passenger's last name. EX: 2SILVA / MANUELMR / EXST.
Do not add gender (MR, MRS ...) to the EXST particle.
An SSR EXST must be entered on the creation of the reservation, with the reason for booking and the passenger's name.
GDS entries
Amadeus
SR EXST-PERSONAL COMFORT/P1
SR EXST-RIGHT FOOT BROKEN/P2
Galileo
SI.P1/EXST*PERSONAL COMFORT
SI.P2/EXST*RIGHT FOOT BROKEN
Sabre
3EXST/PERSONAL COMFORT-1.1
3EXST/RIGHT FOOT BROKEN-2.1
EXST issuance:
The EXST will be charged the same fare (and YQ) as the passenger it is associated with. All fare conditions apply.
Insert in the TST of the passenger the Ticket Designator "EX" referring to the service charged; the charge is made on this ticket as Queue Surcharge added in the Fare Calculation.
Add in the Fare the value of the EXST (same fare of the passenger + value of the YQ ) to be charged for the service; the new ticket total will be the sum of the passenger's ticket value plus these two values.
Extra seat for cabin baggage - fragile, bulky or valuable articles - CBBG -
- Fragile articles: e.g. works of art, musical instruments;
- Bulky items: e.g. large musical instruments;
- Valuable items: works of art or diplomatic bags.
- It is not considered as hand luggage.
Acceptance under the following conditions:
- The pressure/weight placed on the seat may not exceed 30 kg / 66,13 Ibs.
- Maximum dimensions allowed are: 155x42x25 on the cabin floor or 110x42x50 on the seat
- For heavier weights or larger volumes, more than one seat may be necessary. This will fall on TAP's Operational Control decision.
Booking procedure:
The CBBG must be booked under the passenger's last name. Ex: 2SILVA / MANUELMR / CBBG
Do not add gender (MR, MRS ...) to the name CBBG.
An SSR CBBG must be associated with the passenger's name mentioning the dimensions per piece.
The CBBG will be charged the same fare (and YQ) as the passenger it is associated with. If the same fare is not available, the lowest fare according to the current availability and on the same brand of the passenger ticket applies. Private/ IT fares do not apply for this service. All fare conditions apply.
GDS entries
Amadeus
SR CBBG-1CELLO 10KG DIMS 75x45x110CM/P1 - instead of "CELLO" specify which item is to be transported
Galileo
SI.P1/CBBG*1CELLO 10KG DIMS 75x45x110CM/P1 - instead of "CELLO" specify which item is to be transported
Sabre
3CBBG/1CELLO 10KG DIMS 75X45X110CM-1.1 - instead of "CELLO" specify which item is to be transported
Issuance of the CBBG ticket:
A separate ticket will be issued for this service.
- Charge the same fare and YQ as applied to the passenger if purchased simultaneously.
- If the service is added/purchased after the passenger ticket’s issuance, the lowest fare according to current availability must be used (considering the brand on the passenger’s ticket – bear in mind that the same or higher fare must be applied).
- The charge is applicable for each seat occupied.
- The value charged is the fare plus YQ applicable to the routing where the passenger uses the extra seat (considering the brand on the passenger’s ticket).
- AD/IT discounted fares are excluded. In such cases, the lowest fare should be collected according to the current availability for the routing where the passenger uses the extra seat.
- A penalty applies for changes to the extra seat.
- If a passenger travelling on a round trip only uses the extra seat on one segment, then apply the lowest fare according to current availability + YQ (considering the brand on the passenger’s ticket) to such a one-way segment.
- Insert the Ticket Designator "CB" regarding the service charged.
- Remove the baggage allowance from TST.
- Airport taxes shall not be charged.
- Add the passenger's ticket number in the Endorsement Box.
- To avoid potential system desynchronizations, all Travelport /1G users are advised to contact TAP support to verify if the ticket number is accurately reflected on the booking.
Remarks:
Seat assignment (seating) rules per branded fare apply. Please, see the "Seat assignment" page for more information.
For safety reasons, the assignment of Emergency Exit Row seats for special baggage is not permitted.