NOTE 

Group bookings are not eligible for Upgrade with miles.

If the customer wishes to travel in Business class, please contact the Groups area to assess the possibility of changing his or her Cabin of travel, upon payment of the corresponding Business class fare. 

The inability to upgrade with miles in advance does not affect the customer's option to request an upgrade at the airport, at check-in or at the boarding gate, upon payment.

The eligible customers for this benefit may also request a Last Minute Upgrade with miles at the boarding gate, subject to availability.