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Ticket Deadline Control (TDC) - update
Last updated on: 28 May 2020

In order to be able to readjust our offer to the real demand a set of actions is necessary to help us with a better planning and a better service to our customer .

To achieve this, we need to continue to count on your support.

So, for all reservations, we changed our TDC (Ticket Deadline Control) according to the RBD and distance to departure date.

 

Some examples:

Reservation in RBDs E, T and O

  • You have up to 3 hours to issue the ticket

Reservation in RBDs U to S

  • You have up to 3 hours to issue the ticket if booked up to 2 days before departure;  1 day to issue if booked  between 3 and 6 days;  3 days to isssue if booked between 7 and 14 days ... up to 100 days to issue if booked between 121 and 361 days.

Check the TDC that the system will automatically assign you as soon as you close the transaction.

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