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Coronavirus situation in China - guidelines for TAP 047 tickets to/from CTU / PEK / PKX / PVG / XIY and HKG
Last updated on: 26 Feb 2020

 Due to the Coronavirus epidemic situation in China,  047 tickets to/from CTU, PEK, PKX, PVG, XIY can be rebooked/re-issued free of charge as follows:

Routes affected

CTU / PEK / PKX / PVG / XIY / HKG

Tickets issued up to  30 JAN 2020

Original TIcket Travel Dates

From 30JAN20 until 30APR20  (iso 23FEB)

New Travel Dates

Within Ticket Validity

Inventory requirements

Same cabin / Same or Lowest RBD available on TAP OPERATED FLIGHTS or TAP MARKETING FLIGHTS

Origin/Destination/Stopover Changes Rerouting not authorized
 

NOTE – If Tickets are within Europe only, waive only authorized if passenger presents ETKT
from  China to Europe and vice versa.

Refund 

Only authorized in case of flight cancellation
"EMD further Transportation" to be issued.

Endorsements

SKCHG DUE TO CORONAVÍRUS SITUATION IN CHINA – INFO nº01/2020

Fare calculation

Must begin with S-

OSI Element

SKCHG DUE TO CORONAVÍRUS SITUATION IN CHINA

This provision also applies to any TP operated connecting flight within 24 hours that is issued on same ticket.

Passengers holding a ticket from other airlines containing flights operated by TAP Air Portugal are requested to contact the respective airline. 

 

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