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Earning miles in the air and on the ground
Updated on 06 Nov 2018

TAP Miles & Go frequent flyer Program allows customers to earn miles when flying  and also on other partners such as hotels, car rentals, restaurants and more.

Mileage accrual in the air

With TAP's fare products, all journeys are elegible to earn miles. The amount accrued is proportional to the distance flown in miles and also varies according to the chosen TAP product.

Bonus factors on all flights operated by TAP and TAP Express:

Europe and North Africa
Discount Basic Classic Plus Executive Top Executive
10% Miles 40% Miles 70% Miles 100% Miles 150% Miles 200% Miles
 
Flights between Lisbon and Oporto - fixed miles
Discount Basic Classic Plus Executive Top Executive
100 Miles 150 Miles 200 Miles 250 Miles 250 Miles 250 Miles
 
Intercontinental Flights
Discount Basic Classic Plus Executive Top Executive
10% Miles 50% Miles 100% Miles 150% Miles 150% Miles 200% Miles

Not applicable for charter flights, coach/train/ship or for ID/AD/TC/DG/BP tickets.

On codeshare flights, miles can generally be earned with the TP flight number (if operated by a TAP Miles&Go partner airline).

Earning miles on certain TAP brands/products, flights and routes may be subject to restrictions.

 

Star Alliance and other partner airlines

All eligible miles are credited as Bonus Miles to the balance and they can be exchanged for benefits. However, only the miles earned from flights with TAP and members of the Star Alliance network count towards Silver and Gold status.

Miles are credited in accordance with the rules of the airline operating the flight. Charter flights are excluded.

The booking class, which is stated on the ticket, may not match the class used to account for the miles.

The partner can exclude any fare and route that may have been used to obtain discounts on upgrades, according to its rules.

Miles not automatically credited may be claimed up to six months after the flight date. They are subject to credit approval by the partner.

Retroactive claims can be made up to 8 days after the flight date.

See all the TAP Miles&Go Program Terms and Conditions here.

 

Mileage accrual on non-air partners

The list of non-air partners is constantly growing. Banks, insurance, shops, hotels, car rentals, restaurants are among others.

See the full list here.

Attention!

It is important that the name on the reservation is the same as the customer has on TAP Miles&Go account (name and surname), so that miles are automatically credited.

Enter the TAP Miles & Go number at the time of booking, preferably before the 1st End Transaction:

When making reservations for Miles & Go passengers, the frequent flyer number must always be entered before the first END TRANSACTION, that is, once the basic data for creating a PNR with flight segments is entered.

Only this way will TAP's system read and act on the priorities inherent to each step (MilesGo, Miles&Go Silver or Miles&Go Gold).

This procedure is especially important in the case of Silver or Gold passengers, for the benefit of priority waiting lists and priority check-in, among others.

In the case of Gold passengers, this procedure is crucial to avoid situations where it is impossible to complete an online check-in, leaving passengers in a stand-by situation and forcing the check-in at the airport.

Further advantages when entering the customer number at the time of booking:

Mileage credit will be processed automatically when traveling with TAP / TAP Express.

Allocation of meal preference and seat on board if associated with the Customer profile.

Automatic recognition of the benefits inherent to the status, such as extra baggage, access to the Lounges or Fast Track.

Sending important notifications about the flight, such as time changes.

Mileage validity

TAP Miles&Go miles are valid for 3 years from the date of accrual, unless otherwise specified. Some Bonus Miles (such as compensation miles and some Promotions) may only be valid for 1 Annual Accrual Period.

The validity of miles is considered according to the date of the activity to which it relates.

Before the expiry date of the miles, it can be extended by means of payment by credit card.  Miles for which validity is extended are considered Bonus Miles and are valid for a further 3 years.

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