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Travel to/from or via Portugal
Updated on 01 Oct 2018

Since July 24, 2013, all passengers, including nationals of Portugal, traveling to or transiting Portugal from non-Schengen countries, must inform their passport details at time of booking or at least until 72 hours before departure:

  • Full Name (mind the maximum letters allowed for name element) 
  • Gender
  • Date of Birth
  • Number and Validity of Document of Identification (ex: identity card or passport)

These details must be inserted as an SSR DOCS.

This information became compulsory as of October 1, 2014!

The warning “DOCS INFO REQUIRED BY PORTUGUESE AUTHORITIES” will show up when building a PNR. The warning will disappear after “End Transaction”.

All bookings without the mandatory information will receive notifications 15 Days before the flight, 07 Days, 04 Days or 03 Days until the minimum required information is inserted. The lack of this information may result in delays at check-in or boarding.


GDS entries





Important notes:

Do not use passenger titles such as MR, MRS, MSTR and MISS on SSR DOCS (though they are mandatory on a PNR name element).

Use space between surnames: JONES SMITH instead of JONESSMITH.

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