Instability on Digital Platforms – December 9
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PEP fares
Updated on 29 Oct 2024

TAP offers special rates for agents through the Professional Experience Product Programme - PEP.

To request these rates, Agents must send the PEP request to the Agencies Helpdesk using the keyword TKT-AD and attach a copy of the IATA RESO 880A– REDUCED FARE TRANSPORTATION form duly completed and signed.

After the request is validated, information on the tariff amounts and the payment method will be sent.

Booking and Conditions

The Agency must book TAP-operated flights. PEPs cannot be applied to code-share or interline flights. The authorized RBDs are E, U, L, K, A, and J, and any brand may be chosen.

This fare follows the same rules of TDC (Timelimit for issuance) as public fares. 

PEPs are exempt from YQ tax on all routes, regardless of the point of origin, except routes originating in Brazil, where the fare will have a 25% discount.

Discounts for CHD/INF do not apply to PEP fares.

On issuance, all airport taxes and a €15.00 service fee apply.

Changes and cancellations follow the brand rules according to public fares.

If necessary, name corrections are permitted following TAP policy and subject to a fee, whenever applicable. 

Mileage accrual is not permitted in any of the PEP segments.

 

In summary:

Eligibility Travel Agent plus 1 companion

Booking

made by Travel Agents

Issuance

made by TAP

TDC (Timelimit for issuance)

According to public fare reference

Eligible Routes

All TAP operated  

Eligible Points of Sale All

Booking Classes - authorized RBDs

Economy Class: E, U, L, K, A

Business Class: J

Eligible flights

Only TAP-operated flights (TP/WI/NI)

Interline / Codeshare

Not allowed

Benefit

  • YQ Exemption
  • Departing from BR: 25% fare discount 
  • All others: 0% fare discount

CHD/INF Discount

Not applicable

Penalties

Conditions according to public fare reference

Service Fee

15 €

Airport Taxes

Applicable
Irregularities

Not eligible for DBC

Mileage Accrual

Not allowed

 

 

Notes: 

  • Ticket issuance must be made up to 12:00 of the business day before the TDC of the booking.
     
  • Payment can be made by Credit Card. Always send the request for issuance in the same Case in which the request for the facility was made. 
     
  • If you need ticket receipts, these must be requested together with the issuance request.

 

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