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Informação nº 13 de 2011

Alteração da regra nas penalidades das tarifas tap|executive de Portugal para Luanda

Com efeito imediato, estas tarifas passam a ser passivas de penalidade somente em caso de não comparência ao embarque (noshow):

 

 

PE.PENALTIES  

 

ORIGINATING PORTUGAL -                                                       

    CANCELLATIONS                                                              

                                                                               

      BEFORE DEPARTURE                                                          

        CHARGE EUR 100.00 FOR NO-SHOW.                                         

        WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.                        

         NOTE -                                                                 

          THIS IS WAIVED IN CASE OF CHANGES DUE LACK OF VISA                   

          INFANTS FREE OF CHARGE.                                              

        CANCELLATIONS PERMITTED FOR CANCEL/REFUND.                             

                                                                               

      AFTER DEPARTURE                                                          

        CHARGE EUR 100.00 FOR NO-SHOW.                                         

        WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.                        

        CANCELLATIONS PERMITTED FOR CANCEL/REFUND.                             

         NOTE -                                                                 

          REFUND THE FARE PAID LESS APPLICABLE OW/RT FARE                      

          FOR THE SECTORS FLOWN AND PENALTY FOR NOSHOW                         

          IF APPLICABLE.                                                        

          FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF                    

          REJECTION OF VISA.       

 

   CHANGES                                                                     

                                                                               

      ANY TIME                                                                 

        CHARGE EUR 100.00 FOR NO-SHOW.                                          

        CHANGES PERMITTED FOR REISSUE/REVALIDATION.                            

         NOTE -                                                                

          UPGRADE PERMITTED TO ANY HIGHER FARE PROVIDED ALL                     

          FARE CONDITIONS ARE COMPLIED WITH.                                   

          FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF                    

          REJECTION OF VISA.                                                   

 

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